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Bug 1004893

Summary:	subscription-manager list --installed status is wrong following a newly installed product cert
Product:	Red Hat Enterprise Linux 6	Reporter:	John Sefler <jsefler>
Component:	subscription-manager	Assignee:	Carter Kozak <ckozak>
Status:	CLOSED ERRATA	QA Contact:	John Sefler <jsefler>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	6.5	CC:	bkearney, ckozak, jesusr
Target Milestone:	rc	Keywords:	Regression
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:	Cause: Consequence: subscription-manager list --installed status is wrong following a newly installed product cert Fix: update products before showing compliance Result: Correct status is shown to the user.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2013-11-21 21:28:37 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	862910

Description John Sefler 2013-09-05 17:07:42 UTC

Description of problem:
As shown in the scenario below, after attaching a subscription that provides a new product and yum installing a package from the granted repo, a new product cert will be installed.  Then calling list --installed will show it, but the Status is wrong.  However a second call to list --installed will fix it.  See example below.


Version-Release number of selected component (if applicable):
[root@jsefler-6 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: Unknown
subscription-manager: 1.9.5-1.el6
python-rhsm: 1.9.4-1.el6
I believe the candlepin version in stage is currently candlepin-0.8.25-1

How reproducible:


Steps to Reproduce:
[root@jsefler-6 ~]# subscription-manager register --username=stage_test_2 --serverurl=subscription.rhn.stage.redhat.com:443/subscription
Password: 
The system has been registered with ID: 0933f639-c0b5-4d20-92f1-aaeb71a390b0

[root@jsefler-6 ~]# subscription-manager list --avail | grep High-Availability -A9
Subscription Name: High-Availability (8 sockets)
SKU:               RH1149049
Pool ID:           8a99f9843c01ccba013c037a0fd40169
Available:         99
Service Level:     Layered
Service Type:      L1-L3
Multi-Entitlement: No
Ends:              12/31/2013
System Type:       Virtual

[root@jsefler-6 ~]# subscription-manager attach --pool=8a99f9843c01ccba013c037a0fd40169
Successfully attached a subscription for: High-Availability (8 sockets)

[root@jsefler-6 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.3
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not covered by a valid subscription.
Starts:         
Ends:           

[root@jsefler-6 ~]# rpm -q ccs
package ccs is not installed
[root@jsefler-6 ~]# yum install -y -q ccs
This system is receiving updates from Red Hat Subscription Management.
This system is not registered with RHN Classic or RHN Satellite.
You can use rhn_register to register.
RHN Satellite or RHN Classic support will be disabled.
[root@jsefler-6 ~]# rpm -q ccs
ccs-0.16.2-63.el6.x86_64

[root@jsefler-6 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.3
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not covered by a valid subscription.
Starts:         
Ends:           

Product Name:   Red Hat Enterprise Linux High Availability (for RHEL Server)
Product ID:     83
Version:        6.4
Arch:           x86_64
Status:         Not Subscribed
Status Details: 
Starts:         12/31/2012
Ends:           12/31/2013

^^^^ BANG!
1. The newly installed product id 83 is correct
2. The start/end dates of the newly installed product id 83 is probably correct
3. The combination of Status: Not Subscribed with an Status Details: <empty> is wrong. This combination should never happen.

However if we run list installed again, the problem fixes itself; observe...

[root@jsefler-6 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.3
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not covered by a valid subscription.
Starts:         
Ends:           

Product Name:   Red Hat Enterprise Linux High Availability (for RHEL Server)
Product ID:     83
Version:        6.4
Arch:           x86_64
Status:         Subscribed
Status Details: 
Starts:         12/31/2012
Ends:           12/31/2013

Comment 2 Carter Kozak 2013-09-16 13:47:43 UTC

commit 001d371839b7325fed41ba5c0b4937393252982d
Author: ckozak <ckozak>
Date:   Thu Sep 5 13:09:03 2013 -0400

    1004893: update prods before compliance

Comment 4 John Sefler 2013-09-24 21:17:03 UTC

Verifying Version...
[root@jsefler-6 ~]# rpm -q subscription-manager
subscription-manager-1.9.7-1.el6.x86_64

I believe the candlepin version in stage is currently candlepin-0.8.28-1

[root@jsefler-6 ~]# subscription-manager register --username=stage_test_2 --serverurl=subscription.rhn.stage.redhat.com:443/subscription
Password: 
The system has been registered with ID: e127e67d-a2e3-433b-a91f-e417dff46782 
[root@jsefler-6 ~]# subscription-manager list --avail | grep High-Availability -A9
Subscription Name: High-Availability (8 sockets)
SKU:               RH1149049
Pool ID:           8a99f9833c01cc09013c025321d00130
Available:         96
Suggested:         1
Service Level:     Layered
Service Type:      L1-L3
Multi-Entitlement: No
Ends:              01/03/2014
System Type:       Physical
--
Subscription Name: High-Availability (8 sockets)
SKU:               RH1149049
Pool ID:           8a99f9833c01cc09013c025321df013f
Available:         Unlimited
Suggested:         1
Service Level:     Layered
Service Type:      L1-L3
Multi-Entitlement: No
Ends:              01/03/2014
System Type:       Virtual
--
Subscription Name: High-Availability (8 sockets)
SKU:               RH1149049
Pool ID:           8a99f9843c01ccba013c037a0fa0015a
Available:         98
Suggested:         1
Service Level:     Layered
Service Type:      L1-L3
Multi-Entitlement: No
Ends:              12/31/2013
System Type:       Physical
--
Subscription Name: High-Availability (8 sockets)
SKU:               RH1149049
Pool ID:           8a99f9843c01ccba013c037a0fd40169
Available:         98
Suggested:         1
Service Level:     Layered
Service Type:      L1-L3
Multi-Entitlement: No
Ends:              12/31/2013
System Type:       Virtual
[root@jsefler-6 ~]# subscription-manager attach --pool 8a99f9833c01cc09013c025321d00130
Successfully attached a subscription for: High-Availability (8 sockets)
[root@jsefler-6 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.5 Beta
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not covered by a valid subscription.
Starts:         
Ends:           

[root@jsefler-6 ~]# rpm -q ccs
package ccs is not installed
[root@jsefler-6 ~]# yum install -y -q ccs
This system is receiving updates from Red Hat Subscription Management.
[root@jsefler-6 ~]# rpm -q ccs
ccs-0.16.2-63.el6.x86_64
[root@jsefler-6 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.5 Beta
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not covered by a valid subscription.
Starts:         
Ends:           

Product Name:   Red Hat Enterprise Linux High Availability (for RHEL Server)
Product ID:     83
Version:        6.4
Arch:           x86_64
Status:         Subscribed      <====== VERIFIED
Status Details: 
Starts:         01/03/2013
Ends:           01/03/2014

[root@jsefler-6 ~]# 

VERIFIED: Upon installing the first package from the new repo, it's corresponding product cert is installed and its status is correctly displayed as "Subscribed" upon the first call to list --installed.

Comment 5 errata-xmlrpc 2013-11-21 21:28:37 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2013-1659.html