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Bug 1004893 - subscription-manager list --installed status is wrong following a newly installed product cert
Summary: subscription-manager list --installed status is wrong following a newly insta...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.5
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: rc
: ---
Assignee: Carter Kozak
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel65
TreeView+ depends on / blocked
 
Reported: 2013-09-05 17:07 UTC by John Sefler
Modified: 2018-12-03 19:51 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Cause: Consequence: subscription-manager list --installed status is wrong following a newly installed product cert Fix: update products before showing compliance Result: Correct status is shown to the user.
Clone Of:
Environment:
Last Closed: 2013-11-21 21:28:37 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2013:1659 0 normal SHIPPED_LIVE subscription-manager and python-rhsm bug fix and enhancement update 2013-11-20 21:53:10 UTC

Description John Sefler 2013-09-05 17:07:42 UTC 
Description of problem:
As shown in the scenario below, after attaching a subscription that provides a new product and yum installing a package from the granted repo, a new product cert will be installed.  Then calling list --installed will show it, but the Status is wrong.  However a second call to list --installed will fix it.  See example below.


Version-Release number of selected component (if applicable):
[root@jsefler-6 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: Unknown
subscription-manager: 1.9.5-1.el6
python-rhsm: 1.9.4-1.el6
I believe the candlepin version in stage is currently candlepin-0.8.25-1

How reproducible:


Steps to Reproduce:
[root@jsefler-6 ~]# subscription-manager register --username=stage_test_2 --serverurl=subscription.rhn.stage.redhat.com:443/subscription
Password: 
The system has been registered with ID: 0933f639-c0b5-4d20-92f1-aaeb71a390b0

[root@jsefler-6 ~]# subscription-manager list --avail | grep High-Availability -A9
Subscription Name: High-Availability (8 sockets)
SKU:               RH1149049
Pool ID:           8a99f9843c01ccba013c037a0fd40169
Available:         99
Service Level:     Layered
Service Type:      L1-L3
Multi-Entitlement: No
Ends:              12/31/2013
System Type:       Virtual

[root@jsefler-6 ~]# subscription-manager attach --pool=8a99f9843c01ccba013c037a0fd40169
Successfully attached a subscription for: High-Availability (8 sockets)

[root@jsefler-6 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.3
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not covered by a valid subscription.
Starts:         
Ends:           

[root@jsefler-6 ~]# rpm -q ccs
package ccs is not installed
[root@jsefler-6 ~]# yum install -y -q ccs
This system is receiving updates from Red Hat Subscription Management.
This system is not registered with RHN Classic or RHN Satellite.
You can use rhn_register to register.
RHN Satellite or RHN Classic support will be disabled.
[root@jsefler-6 ~]# rpm -q ccs
ccs-0.16.2-63.el6.x86_64

[root@jsefler-6 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.3
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not covered by a valid subscription.
Starts:         
Ends:           

Product Name:   Red Hat Enterprise Linux High Availability (for RHEL Server)
Product ID:     83
Version:        6.4
Arch:           x86_64
Status:         Not Subscribed
Status Details: 
Starts:         12/31/2012
Ends:           12/31/2013

^^^^ BANG!
1. The newly installed product id 83 is correct
2. The start/end dates of the newly installed product id 83 is probably correct
3. The combination of Status: Not Subscribed with an Status Details: <empty> is wrong. This combination should never happen.

However if we run list installed again, the problem fixes itself; observe...

[root@jsefler-6 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.3
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not covered by a valid subscription.
Starts:         
Ends:           

Product Name:   Red Hat Enterprise Linux High Availability (for RHEL Server)
Product ID:     83
Version:        6.4
Arch:           x86_64
Status:         Subscribed
Status Details: 
Starts:         12/31/2012
Ends:           12/31/2013
Comment 2 Carter Kozak 2013-09-16 13:47:43 UTC 
commit 001d371839b7325fed41ba5c0b4937393252982d
Author: ckozak <ckozak>
Date:   Thu Sep 5 13:09:03 2013 -0400

    1004893: update prods before compliance
Comment 4 John Sefler 2013-09-24 21:17:03 UTC 
Verifying Version...
[root@jsefler-6 ~]# rpm -q subscription-manager
subscription-manager-1.9.7-1.el6.x86_64

I believe the candlepin version in stage is currently candlepin-0.8.28-1

[root@jsefler-6 ~]# subscription-manager register --username=stage_test_2 --serverurl=subscription.rhn.stage.redhat.com:443/subscription
Password: 
The system has been registered with ID: e127e67d-a2e3-433b-a91f-e417dff46782 
[root@jsefler-6 ~]# subscription-manager list --avail | grep High-Availability -A9
Subscription Name: High-Availability (8 sockets)
SKU:               RH1149049
Pool ID:           8a99f9833c01cc09013c025321d00130
Available:         96
Suggested:         1
Service Level:     Layered
Service Type:      L1-L3
Multi-Entitlement: No
Ends:              01/03/2014
System Type:       Physical
--
Subscription Name: High-Availability (8 sockets)
SKU:               RH1149049
Pool ID:           8a99f9833c01cc09013c025321df013f
Available:         Unlimited
Suggested:         1
Service Level:     Layered
Service Type:      L1-L3
Multi-Entitlement: No
Ends:              01/03/2014
System Type:       Virtual
--
Subscription Name: High-Availability (8 sockets)
SKU:               RH1149049
Pool ID:           8a99f9843c01ccba013c037a0fa0015a
Available:         98
Suggested:         1
Service Level:     Layered
Service Type:      L1-L3
Multi-Entitlement: No
Ends:              12/31/2013
System Type:       Physical
--
Subscription Name: High-Availability (8 sockets)
SKU:               RH1149049
Pool ID:           8a99f9843c01ccba013c037a0fd40169
Available:         98
Suggested:         1
Service Level:     Layered
Service Type:      L1-L3
Multi-Entitlement: No
Ends:              12/31/2013
System Type:       Virtual
[root@jsefler-6 ~]# subscription-manager attach --pool 8a99f9833c01cc09013c025321d00130
Successfully attached a subscription for: High-Availability (8 sockets)
[root@jsefler-6 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.5 Beta
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not covered by a valid subscription.
Starts:         
Ends:           

[root@jsefler-6 ~]# rpm -q ccs
package ccs is not installed
[root@jsefler-6 ~]# yum install -y -q ccs
This system is receiving updates from Red Hat Subscription Management.
[root@jsefler-6 ~]# rpm -q ccs
ccs-0.16.2-63.el6.x86_64
[root@jsefler-6 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.5 Beta
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not covered by a valid subscription.
Starts:         
Ends:           

Product Name:   Red Hat Enterprise Linux High Availability (for RHEL Server)
Product ID:     83
Version:        6.4
Arch:           x86_64
Status:         Subscribed      <====== VERIFIED
Status Details: 
Starts:         01/03/2013
Ends:           01/03/2014

[root@jsefler-6 ~]# 

VERIFIED: Upon installing the first package from the new repo, it's corresponding product cert is installed and its status is correctly displayed as "Subscribed" upon the first call to list --installed.
Comment 5 errata-xmlrpc 2013-11-21 21:28:37 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2013-1659.html
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