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Description of problem: Attached is a manifest exported from the stage customer portal. running rct cat-manifest on it does not report all of the provided products that are actually contained in the manifest's entitlement. Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: [root@jsefler-5 tmp]# rct dump-manifest manifest_SER0406.zip --force The manifest has been dumped to the current directory [root@jsefler-5 tmp]# rct cat-cert export/entitlement_certificates/6130717348613909078.pem --no-content +-------------------------------------------+ Entitlement Certificate +-------------------------------------------+ Certificate: Path: export/entitlement_certificates/6130717348613909078.pem Version: 1.0 Serial: 6130717348613909078 Start Date: 2012-08-13 04:00:00+00:00 End Date: 2013-08-13 03:59:59+00:00 Pool ID: Not Available Subject: CN: 8a99f9843e47b88d013e5c134a265217 Issuer: C: US CN: Red Hat Candlepin Authority O: Red Hat, Inc. OU: Red Hat Network ST: North Carolina emailAddress: ca-support Product: ID: 191 Name: Red Hat OpenStack Version: Arch: x86_64 Tags: Product: ID: 69 Name: Red Hat Enterprise Linux Server Version: Arch: x86_64,ia64,x86 Tags: Order: Name: Red Hat Essex Tech Preview Number: SKU: SER0406 Contract: 3169530 Account: 540155 Service Level: None Service Type: None Quantity: 1 Quantity Used: 1 Socket Limit: 4 RAM Limit: Core Limit: Virt Only: False Subscription: Stacking ID: Warning Period: 0 Provides Management: 0 ^^^ NOTICE THAT THERE ARE TWO PRODUCTS (191 and 69) PROVIDED IN THIS ENTILEMENT [root@jsefler-5 tmp]# rct cat-manifest manifest_SER0406.zip +-------------------------------------------+ Manifest +-------------------------------------------+ General: Server: access.stage.redhat.com/management/distributors/ Server Version: 0.8.16-1 Date Created: 2013-08-12T17:26:02.214+0000 Creator: rhn-cservice-acarter Consumer: Name: MyOrg UUID: 98006fa8-516d-4a73-8d1b-4f3229ee831c Type: sam Subscription: Name: Red Hat Essex Tech Preview Quantity: 1 Created: 2013-04-30T17:52:48.000+0000 Start Date: 2012-08-13T04:00:00.000+0000 End Date: 2013-08-13T03:59:59.000+0000 Service Level: None Service Type: None Architectures: x86_64 SKU: SER0406 Contract: 3169530 Order: Account: 540155 Entitlement File: export/entitlements/8a99f9843e47b88d013e5c134a265217.json Certificate File: export/entitlement_certificates/6130717348613909078.pem Certificate Version: 1.0 Provided Products: 191: Red Hat OpenStack Content Sets: /content/beta/rhel/server/5/$releasever/$basearch/cf-tools/1/os /content/beta/rhel/server/5/$releasever/$basearch/cf-tools/1/source/SRPMS /content/beta/rhel/server/5/$releasever/$basearch/debug /content/beta/rhel/server/5/$releasever/$basearch/iso /content/beta/rhel/server/5/$releasever/$basearch/os /content/beta/rhel/server/5/$releasever/$basearch/rhev-agent/3/debug /content/beta/rhel/server/5/$releasever/$basearch/rhev-agent/3/os /content/beta/rhel/server/5/$releasever/$basearch/rhev-agent/3/source/SRPMS /content/beta/rhel/server/5/$releasever/$basearch/source/SRPMS /content/beta/rhel/server/5/$releasever/$basearch/source/iso /content/beta/rhel/server/5/$releasever/$basearch/supplementary/debug /content/beta/rhel/server/5/$releasever/$basearch/supplementary/iso /content/beta/rhel/server/5/$releasever/$basearch/supplementary/os /content/beta/rhel/server/5/$releasever/$basearch/supplementary/source/SRPMS /content/beta/rhel/server/5/$releasever/$basearch/vt/debug /content/beta/rhel/server/5/$releasever/$basearch/vt/os /content/beta/rhel/server/5/$releasever/$basearch/vt/source/SRPMS /content/beta/rhel/server/6/$releasever/$basearch/cf-tools/1/debug /content/beta/rhel/server/6/$releasever/$basearch/cf-tools/1/os /content/beta/rhel/server/6/$releasever/$basearch/cf-tools/1/source/SRPMS /content/beta/rhel/server/6/$releasever/$basearch/debug /content/beta/rhel/server/6/$releasever/$basearch/iso /content/beta/rhel/server/6/$releasever/$basearch/openstack/essex/debug /content/beta/rhel/server/6/$releasever/$basearch/openstack/essex/os /content/beta/rhel/server/6/$releasever/$basearch/openstack/essex/source/SRPMS /content/beta/rhel/server/6/$releasever/$basearch/optional/debug /content/beta/rhel/server/6/$releasever/$basearch/optional/os /content/beta/rhel/server/6/$releasever/$basearch/optional/source/SRPMS /content/beta/rhel/server/6/$releasever/$basearch/os /content/beta/rhel/server/6/$releasever/$basearch/rhev-agent/3/debug /content/beta/rhel/server/6/$releasever/$basearch/rhev-agent/3/os /content/beta/rhel/server/6/$releasever/$basearch/rhev-agent/3/source/SRPMS /content/beta/rhel/server/6/$releasever/$basearch/source/SRPMS /content/beta/rhel/server/6/$releasever/$basearch/source/iso /content/beta/rhel/server/6/$releasever/$basearch/subscription-asset-manager/debug /content/beta/rhel/server/6/$releasever/$basearch/subscription-asset-manager/os /content/beta/rhel/server/6/$releasever/$basearch/subscription-asset-manager/source/SRPMS /content/beta/rhel/server/6/$releasever/$basearch/supplementary/debug /content/beta/rhel/server/6/$releasever/$basearch/supplementary/iso /content/beta/rhel/server/6/$releasever/$basearch/supplementary/os /content/beta/rhel/server/6/$releasever/$basearch/supplementary/source/SRPMS /content/dist/rhel/server/5/$releasever/$basearch/cf-tools/1/os /content/dist/rhel/server/5/$releasever/$basearch/cf-tools/1/source/SRPMS /content/dist/rhel/server/5/$releasever/$basearch/debug /content/dist/rhel/server/5/$releasever/$basearch/iso /content/dist/rhel/server/5/$releasever/$basearch/os /content/dist/rhel/server/5/$releasever/$basearch/productivity/debug /content/dist/rhel/server/5/$releasever/$basearch/productivity/os /content/dist/rhel/server/5/$releasever/$basearch/productivity/source/SRPMS /content/dist/rhel/server/5/$releasever/$basearch/rhev-agent/3/debug /content/dist/rhel/server/5/$releasever/$basearch/rhev-agent/3/os /content/dist/rhel/server/5/$releasever/$basearch/rhev-agent/3/source/SRPMS /content/dist/rhel/server/5/$releasever/$basearch/source/SRPMS /content/dist/rhel/server/5/$releasever/$basearch/source/iso /content/dist/rhel/server/5/$releasever/$basearch/supplementary/debug /content/dist/rhel/server/5/$releasever/$basearch/supplementary/iso /content/dist/rhel/server/5/$releasever/$basearch/supplementary/os /content/dist/rhel/server/5/$releasever/$basearch/supplementary/source/SRPMS /content/dist/rhel/server/5/$releasever/$basearch/vt/debug /content/dist/rhel/server/5/$releasever/$basearch/vt/os /content/dist/rhel/server/5/$releasever/$basearch/vt/source/SRPMS /content/dist/rhel/server/6/$releasever/$basearch/cf-tools/1/debug /content/dist/rhel/server/6/$releasever/$basearch/cf-tools/1/os /content/dist/rhel/server/6/$releasever/$basearch/cf-tools/1/source/SRPMS /content/dist/rhel/server/6/$releasever/$basearch/debug /content/dist/rhel/server/6/$releasever/$basearch/iso /content/dist/rhel/server/6/$releasever/$basearch/openstack/folsom/debug /content/dist/rhel/server/6/$releasever/$basearch/openstack/folsom/os /content/dist/rhel/server/6/$releasever/$basearch/openstack/folsom/source/SRPMS /content/dist/rhel/server/6/$releasever/$basearch/optional/debug /content/dist/rhel/server/6/$releasever/$basearch/optional/os /content/dist/rhel/server/6/$releasever/$basearch/optional/source/SRPMS /content/dist/rhel/server/6/$releasever/$basearch/os /content/dist/rhel/server/6/$releasever/$basearch/rhev-agent/3/debug /content/dist/rhel/server/6/$releasever/$basearch/rhev-agent/3/os /content/dist/rhel/server/6/$releasever/$basearch/rhev-agent/3/source/SRPMS /content/dist/rhel/server/6/$releasever/$basearch/source/SRPMS /content/dist/rhel/server/6/$releasever/$basearch/source/iso /content/dist/rhel/server/6/$releasever/$basearch/subscription-asset-manager/1/debug /content/dist/rhel/server/6/$releasever/$basearch/subscription-asset-manager/1/os /content/dist/rhel/server/6/$releasever/$basearch/subscription-asset-manager/1/source/SRPMS /content/dist/rhel/server/6/$releasever/$basearch/supplementary/debug /content/dist/rhel/server/6/$releasever/$basearch/supplementary/iso /content/dist/rhel/server/6/$releasever/$basearch/supplementary/os /content/dist/rhel/server/6/$releasever/$basearch/supplementary/source/SRPMS ^^^ NOTICE THAT ONLY 191: Red Hat OpenStack APPEARS AS A PROVIDED PRODUCT. EXPECTED 69 TOO. Expected results: Provided Products: 191: Red Hat OpenStack 69: Red Hat Enterprise Linux Server
I think this sounds very similar to https://bugzilla.redhat.com/show_bug.cgi?id=1006385 Sometimes manifests seem to be generated missing product certs. This is likely an issue with the adapters somehow but the real cause is not yet known.
Unable to reproduce or even come up with any way this is even theoretically possible. Moving back to new for now.
This request was not resolved in time for the current release. Red Hat invites you to ask your support representative to propose this request, if still desired, for consideration in the next release of Red Hat Enterprise Linux.
Closing for time being, please reopen if we spot this again or get a reproducer.