Red Hat Bugzilla – Bug 100566
OpenOffice on RedHat 9 (Linux - Pentium 4 PC) generates Segmentation Fault
Last modified: 2007-04-18 12:56:00 EDT
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User-Agent: Mozilla/4.79 [en]C-20020130M (Windows NT 5.0; U)
Description of problem:
Problem Description: OpenOffice applications (Word, Calc, etc.) will not open.
? Tried reinstalling several times ? but this had no effect.
? This is a brand new intallation ? RedHat 9 ? on a new computer.
? Computer is a Gateway 700 Pentinum 4 PC ? with LCD monitor.
? Computer has NVidia GForce 4 graphics card.
? I needed to download the NVidia drivers to get the monitor to work.
? I modified the XF86Config file to get the NVidia drivers to work with the LCD
The error message generated when OpenOffice tries to start is:
?Checking for existing user installation ? ? NOT FOUND
Performing first-time installation for user ? /usr/bin/office: line 197: 6248
Segmentation fault /usr/lib/openoffice/program/setup
? The initial setup (first run of OpenOffice) does not complete ? Actually, it
doesn?t even start.
? The .openoffice directory (normally created by the first run (oosetup) was not
created in my HOME directory.
I then removed and then reinstalled OpenOffice using the
Add/Remove programs tool. This had no effect. The application still fails to
load. I then completely reinstalled Linux (Workstation) with all default
parameters -- OpenOffice still fails to load. I then removed and reinstalled
OpenOffice with the Add/Remove programs tool again. And, OpenOffice still fails
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Load RedHat 9 with OpenOffice
2. Try to start OpenOffice
3. OpenOffice fails
Actual Results: OpenOffice seg faults - see problem description for error message
Expected Results: OpenOffice should have worked
The only thing a little out of the ordinary is the fact that I had to download new drivers for the NVidia graphics card and LCD monitor.
The default RedHat 9 install does not install correctly the latest NVidia drivers. However, I first booted in SINGLEUSER 1 mode -
Loaded the NVidia drivers - Modified the XF86Config file - And then booted normally into runlevel 5 at which time the 'firstboot'
process starts as normal. I then created a standard user account. At this point, I tried to start OpenOffice and it crashes every
We are trying to make the decision to switch from Windows to Linux for our PC's. OpenOffice products MUST run - otherwise Linux
NOT a viable option.
I'd recommend try using Fedora Core1/openoffice.org-1.1.0. Works
nicely (though oo-1.0.2 on rh9 worked for me too).
Please try current OOo 1.1.0, and reopen if problem still occurs