RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1007836 - GUI spinner quantity is not displaying correct value for Instance based subscription
Summary: GUI spinner quantity is not displaying correct value for Instance based subsc...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.5
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: rc
: ---
Assignee: Carter Kozak
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel65
TreeView+ depends on / blocked
 
Reported: 2013-09-13 12:36 UTC by Rehana
Modified: 2014-09-15 00:09 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
No description necessary.
Clone Of:
Environment:
Last Closed: 2013-11-21 21:29:08 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2013:1659 0 normal SHIPPED_LIVE subscription-manager and python-rhsm bug fix and enhancement update 2013-11-20 21:53:10 UTC

Description Rehana 2013-09-13 12:36:39 UTC 
Description of problem:
Observed that the quantity spinner value is not updating its value afer auto-attaching and removing the previouly attach instance based subscription

Version-Release number of selected component (if applicable):
subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.8.26-1
subscription-manager: 1.9.5-1.git.0.64f1883.el6
python-rhsm: 1.9.4-1.git.0.cfef6c8.el6


How reproducible:
3/3

Steps to Reproduce:
1.Register and auto-attach subscription on the client

[root@rhel65nightly ~]# subscription-manager attach --auto
Installed Product Current Status:
Product Name: RAM Limiting Product
Status:       Subscribed

Product Name: Stackable with Awesome OS for x86_64 Bits
Status:       Subscribed

Product Name: Awesome OS Instance Server Bits
Status:       Subscribed

Product Name: Awesome OS Server Bits
Status:       Subscribed

2.[root@rhel65nightly ~]# subscription-manager list --consume 
+-------------------------------------------+
   Consumed Subscriptions
+-------------------------------------------+
Subscription Name: Stackable with Awesome OS for x86_64
Provides:          Stackable with Awesome OS for x86_64 Bits
SKU:               stackable-with-awesomeos-x86_64
Contract:          109
Account:           12331131231
Serial:            5311491505507057517
Pool ID:           8ac6a3624110b958014110ba524706c7
Active:            True
Quantity Used:     1
Service Level:     
Service Type:      
Status Details:    
Starts:            09/12/2013
Ends:              09/12/2014

Subscription Name: Awesome OS with unlimited virtual guests
Provides:          Awesome OS Server Bits
SKU:               awesomeos-virt-unlimited
Contract:          145
Account:           12331131231
Serial:            3187947289147988058
Pool ID:           8ac6a3624110b958014110ba50730620
Active:            True
Quantity Used:     1
Service Level:     
Service Type:      
Status Details:    
Starts:            09/12/2013
Ends:              09/12/2014

Subscription Name: Stackable with Awesome OS for x86_64
Provides:          Stackable with Awesome OS for x86_64 Bits
SKU:               stackable-with-awesomeos-x86_64
Contract:          108
Account:           12331131231
Serial:            2805814011392737732
Pool ID:           8ac6a3624110b958014110ba526106d1
Active:            True
Quantity Used:     1
Service Level:     
Service Type:      
Status Details:    
Starts:            09/12/2013
Ends:              09/12/2014

Subscription Name: RAM Limiting Package (4GB stackable)
Provides:          RAM Limiting Product
SKU:               ram-4gb-stackable
Contract:          175
Account:           12331131231
Serial:            1409216758141777161
Pool ID:           8ac6a3624110b958014110ba4ece0595
Active:            True
Quantity Used:     3
Service Level:     
Service Type:      
Status Details:    
Starts:            09/12/2013
Ends:              09/12/2014

Subscription Name: Awesome OS Instance Based (Standard Support)
Provides:          Awesome OS Instance Server Bits
SKU:               awesomeos-instancebased
Contract:          42
Account:           12331131231
Serial:            2169163096540944613
Pool ID:           8ac6a3624110b958014110ba55ff082b
Active:            True
Quantity Used:     1
Service Level:     Standard
Service Type:      L1-L3
Status Details:    
Starts:            09/12/2013
Ends:              09/12/2014

3.Remove instance based subscription from the client
[root@rhel65nightly ~]# subscription-manager remove --serial 2169163096540944613
Serial numbers successfully removed at the server:
   2169163096540944613
1 local certificate has been deleted.

4.Now search for subscription onGUI, by clicking on "Update" button , it lists the "Awesome OS Instance Based (Standard support)" but the quantity recommended was "0"

Actual results:
Available subscription listed "Awesome OS Instance Based (Standard support)" but the quantity recommended was "0"


Expected results:
Should display correct quantity value

Additional info:
This bug was observed when i had other produts installed along with "Awesome OS Instance Server bits"
Comment 1 Carter Kozak 2013-09-17 16:32:28 UTC 
The bug here appears to be that everything that has a stacking_id is being counted in the quantity stack, not only _matching_ stacking_ids.
Comment 2 Carter Kozak 2013-09-19 18:54:48 UTC 
commit c67def26a24c2a43c1133995ad08ed27d18bb86d
Author: ckozak <ckozak>
Date:   Tue Sep 17 11:57:02 2013 -0400

    1007836: calculate suggested quantity with only matching stacking_ids
Comment 5 Rehana 2013-10-08 06:18:32 UTC 
Retested on rhel6.5 machine having multiple stacking subscriptions, observed that now the suggessted quantity is calculated correctly.

tested version:

subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.8.29-1
subscription-manager: 1.9.9-1.el6
python-rhsm: 1.9.6-1.el6

Hence moving this bug to verified.
Comment 6 errata-xmlrpc 2013-11-21 21:29:08 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2013-1659.html
Note You need to log in before you can comment on or make changes to this bug.