RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1010880 - Gui spinner quantity is displaying wrong quantity for Awesome OS x86_64(100000000000002.pem) with fully compliant instance based subscription.
Summary: Gui spinner quantity is displaying wrong quantity for Awesome OS x86_64(1000...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.5
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Carter Kozak
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel65
TreeView+ depends on / blocked
 
Reported: 2013-09-23 09:00 UTC by spandey
Modified: 2015-04-23 23:57 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
No description necessary.
Clone Of:
Environment:
Last Closed: 2013-11-21 21:29:56 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
screenshot after subscribe instance based subscription (27.92 KB, image/png)
2013-09-23 09:01 UTC, spandey
no flags Details
Change in quantity before and after subscription (621.53 KB, image/png)
2013-10-08 00:47 UTC, Sharath Dwaral
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2013:1659 0 normal SHIPPED_LIVE subscription-manager and python-rhsm bug fix and enhancement update 2013-11-20 21:53:10 UTC

Description spandey 2013-09-23 09:00:29 UTC
Prerequisites:
Rhel6.5 physical machine with following subscription manager rpm.
subscription-manager-firstboot-1.9.6-1.git.3.5220cd8.el6.x86_64 
subscription-manager-1.9.6-1.git.3.5220cd8.el6.x86_64 
subscription-manager-migration-data-1.12.3.2-1.git.0.fe2ef86.el6.noarch 
subscription-manager-migration-1.9.6-1.git.3.5220cd8.el6.x86_64 
subscription-manager-gui-1.9.6-1.git.3.5220cd8.el6.x86_64 



Steps to Repro : 
Register physical rhel6.5 client to candlepin with following product cert  
 [root@dhcp201-196 facts]# ls /etc/pki/product/ 
100000000000002.pem  32060.pem (stacking and instance based product cert)
List available subscription for installed product . 
Subscribe Fully compliant instance based subscription.
Now check suggested quantity for  Awesome OS x86_64.

Expected Result : 
proper quantity should display .

Actual Result : 
Gui now displaying suggested  “0” quantity for  Awesome OS x86_64.

Note : value turned to “0 “ as soon as we fully subscribed to instance based subscription. 

If we subscribe  “Awesome OS x86_64” to compliant it changes suggested quantity for instance based subscription . 

Attached screen shot after subscribe value turned to “0” with instance based subscribe.

Comment 1 spandey 2013-09-23 09:01:44 UTC
Created attachment 801550 [details]
screenshot after subscribe instance based subscription

Comment 3 Carter Kozak 2013-09-23 13:33:13 UTC
I'm not sure I would call this a bug, however this behavior is changed in master.  0 more subscriptions are required to make that product valid, but I agree that it's weird because that entitlement could provide different content.

commit c67def26a24c2a43c1133995ad08ed27d18bb86d
Author: ckozak <ckozak>
Date:   Tue Sep 17 11:57:02 2013 -0400

    1007836: calculate suggested quantity with only matching stacking_ids

Comment 6 Sharath Dwaral 2013-10-08 00:47:07 UTC
Created attachment 809029 [details]
Change in quantity before and after subscription

Version:

subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.8.29-1
subscription-manager: 1.9.9-1.el6
python-rhsm: 1.9.6-1.el6

# ls /etc/pki/product/
100000000000002_.pem  32060_.pem

=== Before Subscribing ===

# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Awesome OS Instance Server Bits
Product ID:     32060
Version:        6.1
Arch:           ALL
Status:         Not Subscribed
Status Details: 
Starts:         10/02/2013
Ends:           10/02/2014

Product Name:   Awesome OS for x86_64 Bits
Product ID:     100000000000002
Version:        3.11
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not covered by a valid subscription.
Starts:         
Ends:


=== After Subscribing ===

# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Awesome OS Instance Server Bits
Product ID:     32060
Version:        6.1
Arch:           ALL
Status:         Subscribed
Status Details: 
Starts:         10/02/2013
Ends:           10/02/2014

Product Name:   Awesome OS for x86_64 Bits
Product ID:     100000000000002
Version:        3.11
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not covered by a valid subscription.
Starts:         
Ends


It can be seen from the attachment that the quantity of Awesome OS for x86_64 does not change to '0'


VERIFIED

Comment 8 errata-xmlrpc 2013-11-21 21:29:56 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2013-1659.html


Note You need to log in before you can comment on or make changes to this bug.