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Bug 1012501 - Installed tab displayes incorrect number of non-covered products
Summary: Installed tab displayes incorrect number of non-covered products
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.5
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: 6.5
Assignee: John Sefler
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel65
TreeView+ depends on / blocked
 
Reported: 2013-09-26 14:53 UTC by Carter Kozak
Modified: 2013-11-21 21:30 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
No description necessary
Clone Of:
Environment:
Last Closed: 2013-11-21 21:30:37 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
behavior (36.52 KB, image/png)
2013-09-26 14:53 UTC, Carter Kozak
no flags Details
VERIFIED screenshots of the status of the number of installed products that do not have valid subscriptions (169.65 KB, image/png)
2013-10-04 15:52 UTC, John Sefler
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2013:1659 0 normal SHIPPED_LIVE subscription-manager and python-rhsm bug fix and enhancement update 2013-11-20 21:53:10 UTC

Description Carter Kozak 2013-09-26 14:53:49 UTC
Created attachment 803443 [details]
behavior

Description of problem:

When expired entitlements for un-covered products exist on a system, the product is double-counted.

How reproducible:
Add an entitlement for a product, change date on client and server to after it expires.
The number of uncovered products will be wrong.

Expected:
The number should reflect the number of red products on the system.

Comment 3 Carter Kozak 2013-09-26 19:49:54 UTC
commit c5a880e7736ede21d7533566e473572498c11c92
Author: ckozak <ckozak>
Date:   Thu Sep 26 10:43:43 2013 -0400

    1012501: Correct number of entitled products with expired ents

Comment 7 John Sefler 2013-10-04 15:52:06 UTC
Created attachment 807748 [details]
VERIFIED screenshots of the status of the number of installed products that do not have valid subscriptions

Verifying Version...
[root@jsefler-6 ~]# rpm -q subscription-manager-gui
subscription-manager-gui-1.9.8-1.el6.x86_64

Using these installed product certs from the candlepin TESTDATA,
[root@jsefler-6 ~]# ls /etc/pki/product/
1000000000000023.pem  100000000000002.pem  37070.pem  69.pem

I subscribed two products to a current subscription, attached one future subscription, and then took screenshots of the gui today, after the first two subscriptions expire, and after the future subscription expires.  The screenshot shows that the number of installed products that do not have valid subscriptions is correct for all three cases.

Moving to VERIFIED

Comment 8 errata-xmlrpc 2013-11-21 21:30:37 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2013-1659.html


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