Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Created attachment 803443[details]
behavior
Description of problem:
When expired entitlements for un-covered products exist on a system, the product is double-counted.
How reproducible:
Add an entitlement for a product, change date on client and server to after it expires.
The number of uncovered products will be wrong.
Expected:
The number should reflect the number of red products on the system.
Created attachment 807748[details]
VERIFIED screenshots of the status of the number of installed products that do not have valid subscriptions
Verifying Version...
[root@jsefler-6 ~]# rpm -q subscription-manager-gui
subscription-manager-gui-1.9.8-1.el6.x86_64
Using these installed product certs from the candlepin TESTDATA,
[root@jsefler-6 ~]# ls /etc/pki/product/
1000000000000023.pem 100000000000002.pem 37070.pem 69.pem
I subscribed two products to a current subscription, attached one future subscription, and then took screenshots of the gui today, after the first two subscriptions expire, and after the future subscription expires. The screenshot shows that the number of installed products that do not have valid subscriptions is correct for all three cases.
Moving to VERIFIED
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
http://rhn.redhat.com/errata/RHBA-2013-1659.html
Created attachment 803443 [details] behavior Description of problem: When expired entitlements for un-covered products exist on a system, the product is double-counted. How reproducible: Add an entitlement for a product, change date on client and server to after it expires. The number of uncovered products will be wrong. Expected: The number should reflect the number of red products on the system.