Bug 1014817 - Handle timeouts gracefully in production.log
Summary: Handle timeouts gracefully in production.log
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Subscription Asset Manager
Classification: Retired
Component: katello
Version: 1.3
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Katello Bug Bin
QA Contact: sthirugn@redhat.com
URL:
Whiteboard:
Depends On:
Blocks: sam20-tracker
TreeView+ depends on / blocked
 
Reported: 2013-10-02 20:44 UTC by sthirugn@redhat.com
Modified: 2017-06-26 20:38 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-06-26 20:38:48 UTC
Embargoed:


Attachments (Terms of Use)
production.log error (16.50 KB, text/plain)
2013-10-02 20:45 UTC, sthirugn@redhat.com
no flags Details

Description sthirugn@redhat.com 2013-10-02 20:44:18 UTC
Description of problem:
Handle timeouts gracefully in production.log

Version-Release number of selected component (if applicable):
* candlepin-0.8.26-1.el6sam.noarch
* candlepin-cert-consumer-dell-pe-sc1435-01.rhts.englab.brq.redhat.com-1.0-1.noarch
* candlepin-scl-1-5.el6_4.noarch
* candlepin-scl-quartz-2.1.5-5.el6_4.noarch
* candlepin-scl-rhino-1.7R3-1.el6_4.noarch
* candlepin-scl-runtime-1-5.el6_4.noarch
* candlepin-selinux-0.8.26-1.el6sam.noarch
* candlepin-tomcat6-0.8.26-1.el6sam.noarch
* elasticsearch-0.19.9-8.el6sat.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.4.2-2.el6sat.noarch
* katello-cli-1.4.3-11.el6sat.noarch
* katello-cli-common-1.4.3-11.el6sat.noarch
* katello-common-1.4.3-18.el6sam_splice.noarch
* katello-configure-1.4.4-5.el6sam.noarch
* katello-glue-candlepin-1.4.3-18.el6sam_splice.noarch
* katello-glue-elasticsearch-1.4.3-18.el6sam_splice.noarch
* katello-headpin-1.4.3-18.el6sam_splice.noarch
* katello-headpin-all-1.4.3-18.el6sam_splice.noarch
* katello-selinux-1.4.4-2.el6sat.noarch
* thumbslug-0.0.34-1.el6sam.noarch
* thumbslug-selinux-0.0.34-1.el6sam.noarch

How reproducible:
Always

Steps to Reproduce:
1. Log in to SAM UI
2. Leave the SAM UI idle for 60 minutes for the UI timeout
3. Click on the RED HAT Subscription Manager logo in the home page. 

Actual results:
The UI times out as expected and user redirected to log in page.  But production.log shows an error (attached)

Expected results:
Production.log should handle timeout gracefully and no exception should be logged

Additional info:
The exception is logged when doing any action after the user timeout.

Comment 1 sthirugn@redhat.com 2013-10-02 20:45:30 UTC
Created attachment 806724 [details]
production.log error

Comment 2 Bryan Kearney 2017-06-26 20:38:48 UTC
The release of Satellite 5.8 we are deprecating the support of Subscription Asset Manager. The release notes for 5.8 can be found at https://access.redhat.com/documentation/en-us/red_hat_satellite/5.8/pdf/release_notes/Red_Hat_Satellite-5.8-Release_Notes-en-US.pdf.

I am therefore closing out this bug as WONTFIX. If you believe this to be an error, please feel free tor each out to either Rich Jerrido or Bryan Kearney. Thank you!


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