Bug 1014817 - Handle timeouts gracefully in production.log
Handle timeouts gracefully in production.log
Product: Subscription Asset Manager
Classification: Red Hat
Component: katello (Show other bugs)
Unspecified Unspecified
unspecified Severity unspecified
: rc
: ---
Assigned To: Katello Bug Bin
Depends On:
Blocks: sam20-tracker
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Reported: 2013-10-02 16:44 EDT by sthirugn@redhat.com
Modified: 2017-06-26 16:38 EDT (History)
0 users

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2017-06-26 16:38:48 EDT
Type: Bug
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Attachments (Terms of Use)
production.log error (16.50 KB, text/plain)
2013-10-02 16:45 EDT, sthirugn@redhat.com
no flags Details

  None (edit)
Description sthirugn@redhat.com 2013-10-02 16:44:18 EDT
Description of problem:
Handle timeouts gracefully in production.log

Version-Release number of selected component (if applicable):
* candlepin-0.8.26-1.el6sam.noarch
* candlepin-cert-consumer-dell-pe-sc1435-01.rhts.englab.brq.redhat.com-1.0-1.noarch
* candlepin-scl-1-5.el6_4.noarch
* candlepin-scl-quartz-2.1.5-5.el6_4.noarch
* candlepin-scl-rhino-1.7R3-1.el6_4.noarch
* candlepin-scl-runtime-1-5.el6_4.noarch
* candlepin-selinux-0.8.26-1.el6sam.noarch
* candlepin-tomcat6-0.8.26-1.el6sam.noarch
* elasticsearch-0.19.9-8.el6sat.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.4.2-2.el6sat.noarch
* katello-cli-1.4.3-11.el6sat.noarch
* katello-cli-common-1.4.3-11.el6sat.noarch
* katello-common-1.4.3-18.el6sam_splice.noarch
* katello-configure-1.4.4-5.el6sam.noarch
* katello-glue-candlepin-1.4.3-18.el6sam_splice.noarch
* katello-glue-elasticsearch-1.4.3-18.el6sam_splice.noarch
* katello-headpin-1.4.3-18.el6sam_splice.noarch
* katello-headpin-all-1.4.3-18.el6sam_splice.noarch
* katello-selinux-1.4.4-2.el6sat.noarch
* thumbslug-0.0.34-1.el6sam.noarch
* thumbslug-selinux-0.0.34-1.el6sam.noarch

How reproducible:

Steps to Reproduce:
1. Log in to SAM UI
2. Leave the SAM UI idle for 60 minutes for the UI timeout
3. Click on the RED HAT Subscription Manager logo in the home page. 

Actual results:
The UI times out as expected and user redirected to log in page.  But production.log shows an error (attached)

Expected results:
Production.log should handle timeout gracefully and no exception should be logged

Additional info:
The exception is logged when doing any action after the user timeout.
Comment 1 sthirugn@redhat.com 2013-10-02 16:45:30 EDT
Created attachment 806724 [details]
production.log error
Comment 2 Bryan Kearney 2017-06-26 16:38:48 EDT
The release of Satellite 5.8 we are deprecating the support of Subscription Asset Manager. The release notes for 5.8 can be found at https://access.redhat.com/documentation/en-us/red_hat_satellite/5.8/pdf/release_notes/Red_Hat_Satellite-5.8-Release_Notes-en-US.pdf.

I am therefore closing out this bug as WONTFIX. If you believe this to be an error, please feel free tor each out to either Rich Jerrido or Bryan Kearney. Thank you!

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