Description of problem: Install program hangs up and not always at the same place. One time it completed the installation but gave the following error message on reboot: Kernel panic--vfs unable to mount root fs on 00:00. The device it is mounting to is "hde". The disk drive is a new 80gig and the controllers are a Intel 82371ab/eb pci bus master ide and secondary ide (dual fifo). The system is a Gateway 850 with p3 and 384meg of ram. Please help....The OS is no good if I can't use. All media has tested good. Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info:
Did you install linux on the /dev/hde drive?
The hde device is the only device available. Version 7.1 installed perfectly but Version 9 professional does not. The install program only shows hde device for install.
What other devices (/dev/hd?) are in the system in addition to /dev/hde?
Michael, Thank you for the response. I would have thought that tech support would have asked these questions, since I spent the better part of a week talking to them. I really have no idea what hda, hdb, etc are attached to since I have only one hard drive. I will poke around in 7.1 /dev and see what I can find, but in the mean time, here is more info on the system: (1)DVD-ROM, (1)CD-RW, (1) Floppy....these are all the drives plus the HD of course. It has a 56K modem, a Sound Blaster Live card and a 2GeForce video card. I hope this added info helps....I want to get this version installed asap. I have been trying for the most of two weeks. If it is possible could you call me at (630)443-8684 for quick resolution. I need this system up and running soon. Thanks again for the quick response, Ted
I have not recieved any feedback on my last comment dated 8/6. I need help!
The /dev/hde device is on a tertiary controller. Most machines ship with only 2 controllers - does your machine have an add-on IDE controller for this device?
Closing due to inactivity. Please reopen if you have any further information to add to this bug report