Bug 101502 - Version 9 will not install....however version 7.1 will install with no problems.
Summary: Version 9 will not install....however version 7.1 will install with no problems.
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: anaconda
Version: 9
Hardware: i686
OS: Linux
high
high
Target Milestone: ---
Assignee: Michael Fulbright
QA Contact: Mike McLean
URL:
Whiteboard:
Keywords:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2003-08-01 22:51 UTC by Ted Ellsworth
Modified: 2005-10-31 22:00 UTC (History)
0 users

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Clone Of:
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Last Closed: 2003-10-16 01:04:00 UTC

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Description Ted Ellsworth 2003-08-01 22:51:43 UTC 
Description of problem: Install program hangs up and not always at the same 
place. One time it completed the installation but gave the following error 
message on reboot: Kernel panic--vfs unable to mount root fs on 00:00. The 
device it is mounting to is "hde". The disk drive is a new 80gig and the 
controllers are a Intel 82371ab/eb pci bus master ide and secondary ide (dual 
fifo). The system is a Gateway 850 with p3 and 384meg of ram.

Please help....The OS is no good if I can't use. All media has tested good.


Version-Release number of selected component (if applicable):


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Additional info:
Comment 1 Michael Fulbright 2003-08-04 16:45:12 UTC 
Did you install linux on the /dev/hde drive?
Comment 2 Ted Ellsworth 2003-08-04 16:54:16 UTC 
The hde device is the only device available. Version 7.1 installed perfectly 
but Version 9 professional does not. The install program only shows hde device 
for install.
Comment 3 Michael Fulbright 2003-08-05 20:30:21 UTC 
What other devices (/dev/hd?) are in the system in addition to /dev/hde?
Comment 4 Ted Ellsworth 2003-08-06 22:44:59 UTC 
Michael,

Thank you for the response.  I would have thought that tech support would have 
asked these questions, since I spent the better part of a week talking to 
them.  I really have no idea what hda, hdb, etc are attached to since I have 
only one hard drive. I will poke around in 7.1 /dev and see what I can find, 
but in the mean time, here is more info on the system: (1)DVD-ROM, (1)CD-RW, (1)
Floppy....these are all the drives plus the HD of course.  It has a 56K modem, 
a Sound Blaster Live card and a 2GeForce video card.

I hope this added info helps....I want to get this version installed asap.  I 
have been trying for the most of two weeks.  If it is possible could you call 
me at (630)443-8684 for quick resolution.  I need this system up and running 
soon.

Thanks again for the quick response,
Ted
Comment 5 Ted Ellsworth 2003-08-11 16:18:38 UTC 
I have not recieved any feedback on my last comment dated 8/6.  I need help!
Comment 6 Michael Fulbright 2003-08-12 16:22:13 UTC 
The /dev/hde device is on a tertiary controller. Most machines ship with only 2
controllers - does your machine have an add-on IDE controller for this device?
Comment 7 Jeremy Katz 2003-10-16 01:04:00 UTC 
Closing due to inactivity.  Please reopen if you have any further information to
add to this bug report
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