RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1017010 - Unable to heal subscription with error [Errno 13] Permission denied: in rhsm.log
Summary: Unable to heal subscription with error [Errno 13] Permission denied: in rhsm...
Keywords:
Status: CLOSED DUPLICATE of bug 1000301
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: subscription-manager
Version: 7.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: candlepin-bugs
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel70
TreeView+ depends on / blocked
 
Reported: 2013-10-09 07:04 UTC by spandey
Modified: 2015-04-23 23:57 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-10-30 14:59:49 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description spandey 2013-10-09 07:04:15 UTC
Description of problem:


Version-Release number of selected component (if applicable):


Prerequisites:
Rhel7 with following subscription-manager rpm 
 subscription-manager-migration-data-2.0.4-1.git.0.6bebf6f.el7.noarch
subscription-manager-gui-1.10.3-1.git.1.4b7116f.el7.x86_64
subscription-manager-firstboot-1.10.3-1.git.1.4b7116f.el7.x86_64
subscription-manager-migration-1.10.3-1.git.1.4b7116f.el7.x86_64
subscription-manager-1.10.3-1.git.1.4b7116f.el7.x86_64

Steps to Repro : 
Register client to candlepin with product cert (100000000000002.pem)
set healing frequency for 1 min 

Expected result : 
After 1 min product should be in subscribed state .

Actual Result : 
healing is not getting completed with following message in rhsm.log file 

2013-10-09 23:20:59,873 [DEBUG] rhsmcertd-worker @connection.py:441 - Making request: GET /candlepin/consumers/da72931a-cf12-4240-8be0-a530343b1d59/certificates?serials=7516207693589626410
2013-10-09 23:20:59,928 [DEBUG] rhsmcertd-worker @connection.py:460 - Response status: 200
2013-10-09 23:20:59,932 [ERROR] rhsmcertd-worker @certlib.py:387 - [Errno 13] Permission denied: '/etc/pki/entitlement/7516207693589626410-key.pem'
Traceback (most recent call last):
  File "/usr/share/rhsm/subscription_manager/certlib.py", line 384, in install
    br.write(key, cert)
  File "/usr/share/rhsm/subscription_manager/certdirectory.py", line 308, in write
    key.write(key_path)
  File "/usr/lib64/python2.7/site-packages/rhsm/certificate.py", line 574, in write
    f = open(pem_path, 'w')
IOError: [Errno 13] Permission denied: '/etc/pki/entitlement/7516207693589626410-key.pem'
2013-10-09 23:20:59,934 [ERROR] rhsmcertd-worker @certlib.py:391 - Bundle not loaded:


error pastebin 

http://pastebin.test.redhat.com/169008

Comment 2 Carter Kozak 2013-10-30 14:59:49 UTC
Selinux is blocking us from writing to /etc/pki/entitlement and /etc/yum.repos.d/redhat.repo

There's an open bug to get that fixed.

*** This bug has been marked as a duplicate of bug 1000301 ***


Note You need to log in before you can comment on or make changes to this bug.