Several times customers complain that they receive the same e-mail multiple
times. (Client: OE and Netscape mail). Investigation show that messages are
not marked as read when client downloads message, and therefore is not
deleted and gets downloaded on the next poll.
Another technician found out that it was a badly formatted message that
confused pop3 and/or the client, so that it was not marked correctly when
user logged out. Sadly, he deleted the offending message without further
I'm encountering similar behavior. Deleted messages keep coming back marked as
unread messages. We're using Netscape Communicator version 4.61, 4.73 for both
Solaris and Windows 9x/nt. It's got to be an imap problem, but I'm not sure
how to troubleshoot.
assigned to the new owner
Same behavior happen for me. My client is Outlook Express 5. Stangely enough,
the problem goes away if I close OE and reopen -- this time it works. But I
guess it might not be OE problem since it doesn't happen with M$ Exchange for
same set of mails and the same OE client in the same box.
This problem seems to have been fixed long ago but the bug report
was not updated. A change of package owner may have been the cause.