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Several times customers complain that they receive the same e-mail multiple times. (Client: OE and Netscape mail). Investigation show that messages are not marked as read when client downloads message, and therefore is not deleted and gets downloaded on the next poll. Another technician found out that it was a badly formatted message that confused pop3 and/or the client, so that it was not marked correctly when user logged out. Sadly, he deleted the offending message without further examination.
I'm encountering similar behavior. Deleted messages keep coming back marked as unread messages. We're using Netscape Communicator version 4.61, 4.73 for both Solaris and Windows 9x/nt. It's got to be an imap problem, but I'm not sure how to troubleshoot. Thanks, Chandler drc@apc.net
assigned to the new owner
Same behavior happen for me. My client is Outlook Express 5. Stangely enough, the problem goes away if I close OE and reopen -- this time it works. But I guess it might not be OE problem since it doesn't happen with M$ Exchange for same set of mails and the same OE client in the same box.
This problem seems to have been fixed long ago but the bug report was not updated. A change of package owner may have been the cause.