Bug 1020742 - Fail to connect to INT with existing accounts
Summary: Fail to connect to INT with existing accounts
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: OpenShift Online
Classification: Red Hat
Component: Pod
Version: 2.x
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ---
: ---
Assignee: Abhishek Gupta
QA Contact: libra bugs
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-10-18 08:41 UTC by Qiushui Zhang
Modified: 2015-05-15 00:22 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-01-30 00:49:01 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Qiushui Zhang 2013-10-18 08:41:16 UTC
Description of problem:
Try to connect to INT with existing account. It will show errors like the following:
[walter@dhcp-10-238 tmp]$ rhc setup --server int.openshift.redhat.com -l qiuzhang+migrate -p $MYPASSWORD
OpenShift Client Tools (RHC) Setup Wizard

This wizard will help you upload your SSH keys, set your application namespace, and check that other programs like Git are properly installed.

Using qiuzhang+migrate to login to int.openshift.redhat.com
Unable to complete the requested operation due to: The operation: #<Moped::Protocol::Query
  @length=138
  @request_id=237
  @response_to=0
  @op_code=2004
  @flags=[]
  @full_collection_name="openshift_broker.cloud_users"
  @skip=0
  @limit=-1
  @selector={"$query"=>{"login"=>"qiuzhang+migrate"}, "$orderby"=>{:_id=>1}}
  @fields=nil>
failed with error 16550: "not authorized for query on openshift_broker.cloud_users"

See https://github.com/mongodb/mongo/blob/master/docs/errors.md
for details about this error..
Reference ID: 4689557591c8fc04f4e4a65b4d8fb429


Version-Release number of selected component (if applicable):
INT(2.0.34)

How reproducible:
always

Steps to Reproduce:
1. Try to connect to INT with existing account
2.
3.

Actual results:
Errors pop up:
This wizard will help you upload your SSH keys, set your application namespace, and check that other programs like Git are properly installed.

Using qiuzhang+migrate to login to int.openshift.redhat.com
Unable to complete the requested operation due to: The operation: #<Moped::Protocol::Query
  @length=138
  @request_id=237
  @response_to=0
  @op_code=2004
  @flags=[]
  @full_collection_name="openshift_broker.cloud_users"
  @skip=0
  @limit=-1
  @selector={"$query"=>{"login"=>"qiuzhang+migrate"}, "$orderby"=>{:_id=>1}}
  @fields=nil>
failed with error 16550: "not authorized for query on openshift_broker.cloud_users"

See https://github.com/mongodb/mongo/blob/master/docs/errors.md
for details about this error..
Reference ID: 4689557591c8fc04f4e4a65b4d8fb429


Expected results:
Connect to INT successfully.

Additional info:
Affected accounts:
qiuzhang+migrate
wsun+migrate
chunchen+migrate
lxia

Comment 1 Wesley Hearn 2013-10-18 13:36:27 UTC
I am able to reproduce this with my account using the command line tools, I do not have it happen with the web console.

Comment 2 Xiaoli Tian 2013-10-18 13:44:41 UTC
(In reply to Wesley Hearn from comment #1)
> I am able to reproduce this with my account using the command line tools, I
> do not have it happen with the web console.

I guess you will meet error like "We appear have technical difficulties"   if you are trying to create app from web console.


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