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Bug 1022839 - Error window pops up during installing windows qemu-ga-win.msi manually
Summary: Error window pops up during installing windows qemu-ga-win.msi manually
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: virtio-win
Version: 7.0
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: rc
: 7.0
Assignee: Yvugenfi@redhat.com
QA Contact: Virtualization Bugs
URL:
Whiteboard:
Depends On:
Blocks: 1073208 1515137
TreeView+ depends on / blocked
 
Reported: 2013-10-24 06:58 UTC by Qunfang Zhang
Modified: 2017-11-20 08:43 UTC (History)
12 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
: 1515137 (view as bug list)
Environment:
Last Closed: 2014-06-13 13:06:04 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
screenshot for the error (65.48 KB, image/png)
2013-10-24 08:16 UTC, Qunfang Zhang 		no flags Details
View All

Description Qunfang Zhang 2013-10-24 06:58:00 UTC 
Description of problem:
As talked in the mail, I hit the error during installing the qemu-ga-win-msi manually. File on the virtio-win component first and if it's not correct we could move it to other component. 


Version-Release number of selected component (if applicable):
qemu-ga-win-6.5-4
qemu-kvm-414
virtio-win-prewhql-72

How reproducible:
Sometimes.

Steps to Reproduce:
1. Boot up a guest with virtio-serial
# /usr/libexec/qemu-kvm -cpu SandyBridge -M rhel6.5.0 -enable-kvm -m 2G -smp 2,sockets=2,cores=1,threads=1 -name rhel6.4-64 -uuid 9a0e67ec-f286-d8e7-0548-0c1c9ec93009 -nodefconfig -nodefaults -monitor stdio -rtc base=utc,clock=host,driftfix=slew -no-kvm-pit-reinjection -no-shutdown -device piix3-usb-uhci,id=usb,bus=pci.0,addr=0x1.0x2 -device virtio-serial-pci,id=virtio-serial0,bus=pci.0,addr=0x7 -chardev socket,path=/tmp/qga.sock,server,nowait,id=qga0 -device virtserialport,bus=virtio-serial0.0,chardev=qga0,name=org.qemu.guest_agent.0 -drive file=/home/win2012-64-virtio.qcow2,if=none,id=drive-virtio-disk0,format=qcow2,cache=none -device virtio-blk-pci,scsi=off,bus=pci.0,addr=0x5,drive=drive-virtio-disk0,id=virtio-disk0,bootindex=1 -drive if=none,media=cdrom,id=drive-ide0-1-0,readonly=on,format=raw -device ide-drive,bus=ide.1,unit=0,drive=drive-ide0-1-0,id=ide0-1-0 -netdev tap,id=hostnet0,vhost=on -device virtio-net-pci,netdev=hostnet0,id=net0,mac=52:54:00:d5:51:8a,bus=pci.0,addr=0x3 -device usb-tablet,id=input0 -vnc :10 -vga std -device virtio-balloon-pci,id=balloon0,bus=pci.0,addr=0x6 -qmp tcp:0:5555,server,nowait -global PIIX4_PM.disable_s3=0 -global PIIX4_PM.disable_s4=0

2. Install virtio-serial driver inside guest.

3. Install guest agent msi manually. 
Double click the msi file and install it. 

4. Uninstall it from "Control Panel"

5. Repeat step 3-4 for several time. (I tried about 20 times, hit 3 times for the error)

Actual results:
Error windows pops up and says "RegisterProvider failed. (Error:80042303) (null)".

Expected results:
No error.

Additional info:
(1) I login guest with Administrator user.
(2) If install/uninstall with msiexec command, can NOT reproduce. 
install:
$ msiexec /i <package name> /q 
uninstall: 
$ msiexec /uninstall <package name> /q
Comment 2 Qunfang Zhang 2013-10-24 08:16:39 UTC 
Created attachment 815666 [details]
screenshot for the error
Comment 3 RHEL Program Management 2013-10-27 08:34:56 UTC 
This request was not resolved in time for the current release.
Red Hat invites you to ask your support representative to
propose this request, if still desired, for consideration in
the next release of Red Hat Enterprise Linux.
Comment 4 Yvugenfi@redhat.com 2013-11-19 13:51:49 UTC 
Changes in MSI:
http://git.engineering.redhat.com/users/yvugenfi/qemu-ga-win/commit/?h=rhel7&id=74cc952bd62550fb775fc2240d39cc18529725d3

Change in COM registration:
http://git.engineering.redhat.com/users/yvugenfi/qemu-ga-win/commit/?h=rhel7&id=faeaf265592b75dfa717b0d73429266bee5fd72e
Comment 5 Yvugenfi@redhat.com 2013-11-19 13:54:30 UTC 
https://brewweb.devel.redhat.com/taskinfo?taskID=6607154
Comment 6 langfang 2014-03-11 07:29:56 UTC 
Test on old and latest version on rhel7 host , not hit the problem , the qemu-ga-win.msi  installed suceessfully


old version:
Host:
# uname -r
3.10.0-99.el7.x86_64
# rpm -q qemu-kvm-rhev
qemu-kvm-rhev-1.5.3-52.el7.x86_64

Guest:win2012-64

qemu-ga-win-6.5-4
virtio-win-prewhql-72


latest version:
Host:
# uname -r
3.10.0-99.el7.x86_64
# rpm -q qemu-kvm-rhev
qemu-kvm-rhev-1.5.3-52.el7.x86_64

Guest:win2012-64

qemu-ga-win-6.5-7
virtio-win-prewhql-0.1-74


Steps:
1. Boot guest  with virtio-serial
 /usr/libexec/qemu-kvm -cpu SandyBridge -M rhel6.5.0 -enable-kvm -m 2G -smp 2,sockets=2,cores=1,threads=1 -name rhel6.4-64 -uuid 9a0e67ec-f286-d8e7-0548-0c1c9ec93009 -nodefconfig -nodefaults -monitor stdio -rtc base=utc,clock=host,driftfix=slew -no-kvm-pit-reinjection -no-shutdown -device piix3-usb-uhci,id=usb,bus=pci.0,addr=0x1.0x2 -device virtio-serial-pci,id=virtio-serial0,bus=pci.0,addr=0x7 -chardev socket,path=/tmp/qga.sock,server,nowait,id=qga0 -device virtserialport,bus=virtio-serial0.0,chardev=qga0,name=org.qemu.guest_agent.0 -drive file=/home/win2012-64-virtio.qcow2,if=none,id=drive-virtio-disk0,format=qcow2,cache=none -device virtio-blk-pci,scsi=off,bus=pci.0,addr=0x5,drive=drive-virtio-disk0,id=virtio-disk0,bootindex=1 -drive if=none,media=cdrom,id=drive-ide0-1-0,readonly=on,format=raw -device ide-drive,bus=ide.1,unit=0,drive=drive-ide0-1-0,id=ide0-1-0 -netdev tap,id=hostnet0,vhost=on -device virtio-net-pci,netdev=hostnet0,id=net0,mac=52:54:00:d5:51:8a,bus=pci.0,addr=0x3 -device usb-tablet,id=input0 -vnc :10 -vga std -device virtio-balloon-pci,id=balloon0,bus=pci.0,addr=0x6 -qmp tcp:0:5555,server,nowait -global PIIX4_PM.disable_s3=0 -global PIIX4_PM.disable_s4=0

2. Install the virtio-serial driver

3. Install guest agent msi manually. 
Double click the msi file and install it. 

4. Uninstall it from "Control Panel"-->programs

5. Repeat step 3-4 for 6 times

Results:

Install and unstall sucessfully, after install the qemu-ga-x64.msi,work well


Addtional test:

(1) I login guest with Administrator user.
(2) If install/uninstall with msiexec command,work well
install:
$ msiexec /i <package name> /q 
uninstall: 
$ msiexec /uninstall <package name> /q


According to above test ,this bug is fixed on rhel7 .
Comment 7 langfang 2014-03-14 03:58:46 UTC 
Addtional info:
Test this bug as follow version, work well
Host:
# uname -r 
3.10.0-107.el7.x86_64
# rpm -q qemu-kvm-rhev
qemu-kvm-rhev-1.5.3-52.el7.x86_64

guest:win8-64
virtio-win-1.6.8-5.el7
virtio-win-prewhql-0.1-74

According to above test ,this bug fixed
Comment 9 langfang 2014-03-17 07:06:44 UTC 
Test on old and latest version on rhel7 host , not hit the problem , the qemu-ga-win.msi  installed suceessfully


old version:
Host:
# uname -r
3.10.0-99.el7.x86_64
# rpm -q qemu-kvm-rhev
qemu-kvm-rhev-1.5.3-52.el7.x86_64

Guest:win8-64
Guest:win2012-64

qemu-ga-win-6.5-4
virtio-win-prewhql-72


latest version:
Host:
# uname -r
3.10.0-99.el7.x86_64
# rpm -q qemu-kvm-rhev
qemu-kvm-rhev-1.5.3-52.el7.x86_64

Guest:win8-64

qemu-ga-win-7.0-7
virtio-win-prewhql-0.1-74


Steps:
1. Boot guest  with virtio-serial
 /usr/libexec/qemu-kvm -cpu SandyBridge,hv_spinlocks=0x1fff,hv_relaxed,hv_vapic,hv_time  -enable-kvm -m 2G -smp 2,sockets=2,cores=1,threads=1 -name win8-64 -uuid 9a0e67ec-f286-d8e7-0548-0c1c9ec93009 -nodefconfig -nodefaults -monitor stdio -rtc base=utc,clock=host,driftfix=slew -no-kvm-pit-reinjection -device piix3-usb-uhci,id=usb,bus=pci.0,addr=0x1.0x2 -device virtio-serial-pci,id=virtio-serial0,bus=pci.0,addr=0x7 -chardev socket,path=/tmp/qga.sock,server,nowait,id=qga0 -device virtserialport,bus=virtio-serial0.0,chardev=qga0,name=org.qemu.guest_agent.0 -drive file=/root/win8-64.qcow2,if=none,id=drive-virtio-disk0,format=qcow2,cache=none -device virtio-blk-pci,scsi=off,bus=pci.0,addr=0x5,drive=drive-virtio-disk0,id=virtio-disk0,bootindex=1 -netdev tap,id=hostnet0,vhost=on -device virtio-net-pci,netdev=hostnet0,id=net0,mac=52:54:00:d5:51:8a,bus=pci.0,addr=0x3 -device usb-tablet,id=input0 -vnc :10 -vga std -device virtio-balloon-pci,id=balloon0,bus=pci.0,addr=0x6 -qmp tcp:0:5555,server,nowait -global PIIX4_PM.disable_s3=0 -global PIIX4_PM.disable_s4=0

2. Install the virtio-serial driver

3. Install guest agent msi manually. 
Double click the msi file and install it. 

4. Uninstall it from "Control Panel"-->programs

5. Repeat step 3-4 for 6 times

Results:

Install and unstall sucessfully, after install the qemu-ga-x64.msi,work well


Addtional test:

(1) I login guest with Administrator user.
(2) If install/uninstall with msiexec command,work well
install:
$ msiexec /i <package name> /q 
uninstall: 
$ msiexec /uninstall <package name> /q


According to above test ,this bug is fixed on rhel7 .
Comment 10 juzhang 2014-03-17 07:13:52 UTC 
According to comment6 and comment9, set this issue as verified.
Comment 11 Ludek Smid 2014-06-13 13:06:04 UTC 
This request was resolved in Red Hat Enterprise Linux 7.0.

Contact your manager or support representative in case you have further questions about the request.
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