RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1029612 - 22HD Touchscreen Incorrectly Controls Both Monitors
Summary: 22HD Touchscreen Incorrectly Controls Both Monitors
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: gnome-settings-daemon
Version: 7.0
Hardware: All
OS: Linux
unspecified
high
Target Milestone: rc
: ---
Assignee: Rui Matos
QA Contact: Desktop QE
URL:
Whiteboard:
: 1051414 (view as bug list)
Depends On:
Blocks: 1096064
TreeView+ depends on / blocked
 
Reported: 2013-11-12 17:57 UTC by Michael Boisvert
Modified: 2017-07-03 15:06 UTC (History)
9 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2015-03-05 10:59:14 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2015:0481 0 normal SHIPPED_LIVE gnome-settings-daemon bug fix and enhancement update 2015-03-05 15:44:00 UTC

Description Michael Boisvert 2013-11-12 17:57:53 UTC 
Description of problem:

When using the Cintiq 22HD touch with a dual screen setup, the touchscreen is incorrectly mapped to the entire span of both monitors. It should just be limited to its own display. The stylus is correctly mapped.

How reproducible:

Always

Steps to Reproduce:
1. Install RHEL7.0
2. Create a dual monitor setup (laptop + 22HD)
3. Try using the touchscreen.

Actual results: The touchscreen incorrectly controls the entire span of both monitors.

Expected results: The touchscreen controls its own display regardless of a multi monitor setup.
Comment 1 Peter Hutterer 2013-11-19 08:36:46 UTC 
verified, this will affect all wacom devices that have the touchscreen on a separate device. Waiting for feedback from the GNOME guys on how this will be addressed, the libwacom change is only one part of the solution and a more generic solution may be sought.
Comment 2 Matthias Clasen 2014-01-21 19:53:33 UTC 
*** Bug 1051414 has been marked as a duplicate of this bug. ***
Comment 3 Peter Hutterer 2014-01-22 04:43:51 UTC 
reassigning. this affects all touchscreens including non-wacom ones and should be handled by the desktop environment.
Comment 4 Matthias Clasen 2014-01-31 15:18:54 UTC 
Carlos is working on a fix for this - currently being tested.
Comment 5 Carlos Garnacho 2014-02-05 19:18:50 UTC 
The corresponding (growingly generic) upstream bug is https://bugzilla.gnome.org/show_bug.cgi?id=709600

I've attached 3 patches there that fix the issue. As for RHEL suitability, the changes to the wacom module are maybe too intrusive, as this module goes already to great lengths to map pens/erasers correctly, the change to GsdDeviceMapper is perhaps more dubious as brings less benefits.

OTOH touchscreen management in the Xrandr module is certainly broken on quite a few situations, so these changes can only improve things, and these are the changes this bug is interested in.
Comment 46 Simo Sorce 2015-01-05 22:00:51 UTC 
Btw, I forgot to mention that I tested the package (since first build ...) and it resolves the problem. My wacom is now properly tied to the specified monitor only.
Comment 57 errata-xmlrpc 2015-03-05 10:59:14 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2015-0481.html
Note You need to log in before you can comment on or make changes to this bug.