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Description of problem: Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. Forgot password, thus requested it be reset 2. Tried to change password Actual results: Get technical error page with the following reference. Reference #4ca3ad7d1ad840f419612229c26f6b29 Expected results: Should be able to change password without errors. Additional info:
Can not reproduce it on PROD using my account yujzhang+3.
Password reset is working for me now. Can you still recreate?
Yes, I can still reproduce this. Still unable to change password. Still getting error. Here is the error reference. Reference #bb0d28dc6323fef552420fb370bb9831 May I request that you re-open this.
We're seeing some errors in the authentication integration. Can you try logging in here: https://www.redhat.com/wapps/sso/login.html and resetting your password here: https://www.redhat.com/wapps/ugc/protected/password.html
Also, what is your login id?
I'm having the same issue. Steps to reproduce: 1- In Openshift online, I go to My Account page. (https://openshift.redhat.com/app/account) 2- Press the grey "Change password..." button. 3- Appears the change password screen (https://openshift.redhat.com/app/account/password/edit) 4- Type the old and new pass twice, press the blue Change Password button 5- Appears the generic error page: "We appear to be having technical difficulties"
Thanks, are you able to log in at https://www.redhat.com/wapps/sso/login.html and change your password at https://www.redhat.com/wapps/ugc/protected/password.html
Hi Jordan, I tried to log in there, but I had to create a new account. It seems it is a different "place". So I don't know changing the password here will be useful for this.
We're having trouble recreating this. If you log out of the site and log back in to https://openshift.redhat.com/app/console, can you change your password then?
Unable to recreate. Will be reopened if the user provides answer to 'needinfo'.