Bug 1032533 - [RHSC] An additional username-password prompt is seen after entering the username and password in the login page
Summary: [RHSC] An additional username-password prompt is seen after entering the user...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Gluster Storage
Classification: Red Hat Storage
Component: rhsc
Version: 2.1
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: ---
: RHGS 3.0.0
Assignee: Ramesh N
QA Contact: Shruti Sampat
URL:
Whiteboard:
Depends On: 1011058
Blocks: 1035040
TreeView+ depends on / blocked
 
Reported: 2013-11-20 11:12 UTC by Shruti Sampat
Modified: 2015-05-13 16:54 UTC (History)
10 users (show)

Fixed In Version: rhsc-3.0.0-0.12.el6rhs.noarch.rpm
Doc Type: Known Issue
Doc Text:
Previously, after logging in to Red Hat Storage Console, an additional HTTP authentication dialog box was displayed with the user name and password prompt. With this fix, the addtional dialog box is not displayed.
Clone Of:
Environment:
Last Closed: 2014-09-22 19:07:12 UTC
Embargoed:

Attachments (Terms of Use)
engine logs (11.82 MB, text/x-log)
2013-11-20 11:15 UTC, Shruti Sampat 		no flags Details
screenshot (17.54 KB, image/png)
2013-11-21 12:00 UTC, Shruti Sampat 		no flags Details
engine logs ( CB9 ) (1.30 MB, text/x-log)
2013-11-25 11:13 UTC, Shruti Sampat 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHEA-2014:1277 0 normal SHIPPED_LIVE Red Hat Storage Console 3.0 enhancement and bug fix update 2014-09-22 23:06:30 UTC

Description Shruti Sampat 2013-11-20 11:12:49 UTC 
Description of problem:
-----------------------

After entering the login username and password in the login page of RHSC, a second prompt is seen asking for username and password. This is seen sometimes.

The second prompt looks like the prompt seen when trying to use the REST API.

Version-Release number of selected component (if applicable):
Red Hat Storage Console Version: 2.1.2-0.24.master.el6_5 

How reproducible:
Intermittent

Steps to Reproduce:
1. Navigate to the login page of the administrator portal.
2. Enter the login details for admin@internal.
3. Click on login.

Actual results:
A second prompt is seen asking for username and password, similar to the prompt seen when trying to use the REST API.

Expected results:
After clicking on login, the user should be logged in.

Additional info:
Comment 1 Shruti Sampat 2013-11-20 11:15:27 UTC 
Created attachment 826566 [details]
engine logs
Comment 3 Shruti Sampat 2013-11-21 12:00:41 UTC 
Created attachment 827155 [details]
screenshot
Comment 4 Shruti Sampat 2013-11-25 11:11:47 UTC 
Observed this issue with CB9 also. Attaching logs.
Comment 5 Shruti Sampat 2013-11-25 11:13:02 UTC 
Created attachment 828602 [details]
engine logs ( CB9 )
Comment 6 Dusmant 2013-11-26 16:15:05 UTC 
This bug may become an issue for automation, if this screen comes up. So, it may be needed to be fixed from that point of view. 

But if time constraint comes, we will take a call then...
Comment 7 Ramesh N 2013-11-28 07:10:53 UTC 
This is same as the RHEVM 1011058.
Comment 8 Ramesh N 2013-11-28 07:13:14 UTC 
This is reproducible only in firefox 17. I am not seeing this issue in latest versions of Firfox starting from Firefox 21.
Comment 9 Dusmant 2013-11-29 02:28:05 UTC 
The corresponding framework change that is required in framework space, is going to happen in 3.4 (not in 3.3), we will defer this bug to after Corbett. It will be taken out of Corbett and appropriate doc-text would be added.

Other point to note is :  this issue should not have any impact on Automation, because in that there is  no chance for session timeout
Comment 10 Shalaka 2014-01-29 10:39:02 UTC 
Please review the edited Doc Text and sign off.
Comment 11 Ramesh N 2014-01-29 11:24:00 UTC 
Do text looks good.
Comment 12 Ramesh N 2014-07-16 07:00:35 UTC 
Fixed in upstream ovirt-engine 3.4 release.
Comment 14 Shruti Sampat 2014-07-21 07:38:37 UTC 
Tested by setting UserSessionTimeOutInterval=1. Got logged out automatically after 1 minute, logged in again. Did not see the second prompt.

Marking verified.
Comment 15 Bhavana 2014-09-20 11:36:42 UTC 
Hi Ramesh,

I have edited the doc text. Kindly verify it for technical accuracy and sign-off.
Comment 16 Ramesh N 2014-09-22 05:16:08 UTC 
Doc text looks good.
Comment 18 errata-xmlrpc 2014-09-22 19:07:12 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHEA-2014-1277.html
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