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Bug 1035592 - "Error in preferences dialog" pops up in subscription-manager-gui
Summary: "Error in preferences dialog" pops up in subscription-manager-gui
Keywords:
Status: CLOSED DUPLICATE of bug 1044596
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: subscription-manager
Version: 7.0
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: rc
: ---
Assignee: candlepin-bugs
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel70
TreeView+ depends on / blocked
 
Reported: 2013-11-28 07:26 UTC by xingge
Modified: 2016-09-20 02:28 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-01-23 13:32:57 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
error message (613.26 KB, image/png)
2013-11-28 07:27 UTC, xingge
no flags Details
rhsm.log (73.94 KB, text/x-log)
2013-11-28 07:27 UTC, xingge
no flags Details

Description xingge 2013-11-28 07:26:30 UTC
Description of problem:
After auto attach a subscription for the system, open rhsm gui preferences dialog will get an error message.   

Version-Release number of selected component (if applicable):

RHEL7.0-everything-20131127.1-x86_64
subscription-manager-gui-1.10.6-1.el7
subscription-manager-firstboot-1.10.6-1.el7
subscription-manager-1.10.6-1.el7
python-rhsm-1.10.6-1.el7


How reproducible:
always

Steps to Reproduce:
1.Register the system with username “rhel7beta"
2.Open subscription-manager-gui and open the Preferences window ("System -> Preferences" or just press "Ctrl+P"), and now the window can be opened successfully.
3.go to "My Installed Products" tab, press "Auto-attach" button and follow the pages to auto attach a subscriptoin.
4.open the Preferences window again.

Actual results:
An error message window shows and it says "Error in preferences dialog, Please see /var/log/rhsm/rhsm.log for more information" 
please see the screen shot, and the rhsm.log in the attachment.

Expected results:
The preferences window should show.

Additional info:

Comment 1 xingge 2013-11-28 07:27:11 UTC
Created attachment 830054 [details]
error message

Comment 2 xingge 2013-11-28 07:27:49 UTC
Created attachment 830055 [details]
rhsm.log

Comment 3 Carter Kozak 2014-01-23 13:32:57 UTC

*** This bug has been marked as a duplicate of bug 1044596 ***


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