Created attachment 830066 [details] SAM manifest Description of problem: After subscribe any subscription in the SAM server, The account and contract's display empty in the subscription's consumed list Version-Release number of selected component (if applicable): virt-who-0.8-8.el7.noarch python-rhsm-1.10.6-1.el7.x86_64 subscription-manager-1.10.6-1.el7.x86_64 How reproducible: Always Steps to Reproduce: 1. Import the manifest(in the attachment) to SAM server # headpin -u admin -p admin provider import_manifest --name='Red Hat' --org=ACME_Corporation --file=[manifest package] 2. Register to the SAM server # subscription-manager register --username=admin --password=admin 3. Subscribe any subscription [eg. Instancebase subscription] # subscription-manager subscribe --pool=8ac28c34420c976801420c9aaff60239 4. List the consumed subscription [root@dhcp-13-87 ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Enterprise Linux Server, Premium (Physical or Virtual Nodes) Provides: Red Hat Enterprise Linux High Performance Networking (for RHEL Server) - Extended Update Support Red Hat Enterprise Linux Server - Extended Update Support Red Hat Enterprise Linux Server Red Hat EUCJP Support (for RHEL Server) - Extended Update Support Red Hat Enterprise Linux Resilient Storage (for RHEL Server) - Extended Update Support Red Hat Software Collections (for RHEL Server) Red Hat Beta Red Hat Enterprise Linux High Availability (for RHEL Server) - Extended Update Support Red Hat Enterprise Linux Scalable File System (for RHEL Server) - Extended Update Support Red Hat Software Collections Beta (for RHEL Server) Red Hat Enterprise Linux Load Balancer (for RHEL Server) - Extended Update Support Red Hat S-JIS Support (for RHEL Server) - Extended Update Support SKU: RH00003 Contract: Account: Serial: 9181240036930342728 Pool ID: 8ac28c34420c976801420c9aaff60239 Active: True Quantity Used: 1 Service Level: Premium Service Type: L1-L3 Status Details: Starts: 12/31/2012 Ends: 12/31/2013 System Type: Physical Actual results: Both Contract and Account's value are blank Expected results: It should display the correct value of Contract and Account Additional info: If subscribe the same subscription in the stage candlepin, it hasn't this problem, the value of Contract and Account can display in the consumed list.
confirmed that this is not an issue in current candlepin. it would seem that it is a katello/SAM issue if it still exists.
it isn't exist on the latest RHEL-7.0-20131222.0-Server-x86_64(KVM) against SAM-1.3.1-RHEL-6-20131219.1 Version-Release number of selected component: subscription-manager-1.10.8-1.el7.x86_64 python-rhsm-1.10.8-1.el7.x86_64 virt-who-0.8-10.el7.noarch katello-headpin-1.4.3.23-1.el6sam_splice.noarch candlepin-0.8.26.0-1.el6sam.noarch
It can't reproduce on the latest RHEL-7.0-20140409.0(KVM) against SAM-1.4.0-RHEL-6-20140416.0, Therefore, close it as WORKSFORME