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Bug 1038206 - [RFE] request for a new rhsm debugging tool that dumps the state of a system
Summary: [RFE] request for a new rhsm debugging tool that dumps the state of a system
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: subscription-manager
Version: 7.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: candlepin-bugs
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel70
TreeView+ depends on / blocked
 
Reported: 2013-12-04 15:47 UTC by John Sefler
Modified: 2014-06-13 12:02 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Enhancement
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-06-13 12:02:40 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)

Description John Sefler 2013-12-04 15:47:26 UTC 
Description of problem:
As the use of subscription-manager increases and will be required on rhel7, troubleshooting a bug is increasingly difficult and often depends on system facts, available subscriptions, entitlement versions, the capabilities of the candlpin server, etcetera...

It would be very helpful to have a new tool that dumps the state of the system and can be attached as a zip file to an opened bug.  The dump would contain the data needed to answer any of the questions that a developer might ask to help troubleshoot the bug.
Comment 1 William Poteat 2014-01-08 14:50:43 UTC 
delivered as a .tar file as per katello-debug
Comment 2 John Sefler 2014-01-24 21:19:38 UTC 
Verifying Version...
[root@jsefler-7 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.2-1
subscription-manager: 1.10.11-1.el7
python-rhsm: 1.10.11-1.el7


[root@jsefler-7 ~]# rhsm-debug --help
Usage: rhsm-debug MODULE-NAME [MODULE-OPTIONS] [--help]

Primary Modules:

  system         Assemble system information as a tar file or directory

[root@jsefler-7 ~]# rhsm-debug system --help
Usage: rhsm-debug system [OPTIONS] 

Assemble system information as a tar file or directory

Options:
  -h, --help            show this help message and exit
  --proxy=PROXY_URL     proxy URL in the form of proxy_hostname:proxy_port
  --proxyuser=PROXY_USER
                        user for HTTP proxy with basic authentication
  --proxypassword=PROXY_PASSWORD
                        password for HTTP proxy with basic authentication
  --destination=DESTINATION
                        the destination location of the result; default is
                        /tmp
  --no-archive          data will be in an uncompressed directory


VERIFIED: The new rhsm-debug tool has been implemented and is now functional with the options presented in the help statements above.  Further issues will be opened under separate bugzillas.
Comment 4 Ludek Smid 2014-06-13 12:02:40 UTC 
This request was resolved in Red Hat Enterprise Linux 7.0.

Contact your manager or support representative in case you have further questions about the request.
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