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Description of problem:
As the use of subscription-manager increases and will be required on rhel7, troubleshooting a bug is increasingly difficult and often depends on system facts, available subscriptions, entitlement versions, the capabilities of the candlpin server, etcetera...
It would be very helpful to have a new tool that dumps the state of the system and can be attached as a zip file to an opened bug. The dump would contain the data needed to answer any of the questions that a developer might ask to help troubleshoot the bug.
Verifying Version...
[root@jsefler-7 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.2-1
subscription-manager: 1.10.11-1.el7
python-rhsm: 1.10.11-1.el7
[root@jsefler-7 ~]# rhsm-debug --help
Usage: rhsm-debug MODULE-NAME [MODULE-OPTIONS] [--help]
Primary Modules:
system Assemble system information as a tar file or directory
[root@jsefler-7 ~]# rhsm-debug system --help
Usage: rhsm-debug system [OPTIONS]
Assemble system information as a tar file or directory
Options:
-h, --help show this help message and exit
--proxy=PROXY_URL proxy URL in the form of proxy_hostname:proxy_port
--proxyuser=PROXY_USER
user for HTTP proxy with basic authentication
--proxypassword=PROXY_PASSWORD
password for HTTP proxy with basic authentication
--destination=DESTINATION
the destination location of the result; default is
/tmp
--no-archive data will be in an uncompressed directory
VERIFIED: The new rhsm-debug tool has been implemented and is now functional with the options presented in the help statements above. Further issues will be opened under separate bugzillas.
This request was resolved in Red Hat Enterprise Linux 7.0.
Contact your manager or support representative in case you have further questions about the request.