Red Hat Bugzilla – Bug 104660
Nautilus multiple segmentation fault occurs during startup with no debugging symbols left in bug buddy
Last modified: 2015-01-07 19:06:37 EST
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Description of problem:
After a power outage, whenever I boot my RH 9 desktop system and login to X via
graphical login, as soon as the Loading Nautilus splash is shown, Nautilus
begins to crash and continue to crash, displaying in total, 8 windows each stating:
Application "nautilus" (process 1) has crashed due to a fatal error.
This also occurs if I attempt to run Nautilus from the command line:
[josh@hanta josh]$ /usr/bin/nautilus
Multiple segmentation faults occured; can't display error dialog
After I run it from the command line, 10 error dialog boxes appear.
Both, when ran at login or from the command line, when I attempt to click on
"Submit a bug report", Bug Buddy shows:
Backtrace was generated from '/usr/bin/nautilus'
(no debugging symbols found)...
I didn't know if an "strace" of the execution of nautilus would be beneficial
since there's no debugging information available in Bug Buddy, so, I went ahead
and attached the output from an "strace" which is also available at
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1.Login into X via the graphical login OR
2.Execute "/usr/bin/nautilus" from the command line
Actual Results: I immediately receive the errors as I explained in the
Expected Results: Nautilus should have loaded and I should have received my
This is a standard Red Hat 9 install. All of the core libraries and packages
are Red Hat packages as released in the distro and/or updates mirror.
Also, I erased "rpm --erase" each of the nautilus packages and reinstalled them
and still have the same problem, so, maybe there's another library that I'm
experiencing the problem with.
Whatever is causing this problem may also be causing Mozilla to be unable to
execute. After clicking on Mozilla in the toolbar, I see "Starting Mozi" in the
toolbar, but then it just disappears and nothing runs. And when starting it
from the command line with "/usr/lib/mozilla-1.2.1/mozilla-bin", I receive no
output of any kind.
Created attachment 94586 [details]
Nautilus strace output
Can you try working around this by temporarily moving ~/.nautilus, ~/.gnome and
~/.gnome2 out of the way? if that fixes it, try figuring out which directory was
causing the problem and tar it up and attach here.
As instructed I moved those three directories from my home directory but that
did not fix the problem. Nautilus still crashes. However, now, I also have
none of the default icons on my Gnome toolbar. The only items that appear now
are the fedora, the workspace switcher, rhn checkmark, and clock. I have logged
out and logged back in several times and was quite surprised to find that the
default, or at least I thought they were default, toolbar items did not reappear.
You moved the directories back?
Yes. At first I only the .gnome directory back. When I logged into X, the
Gnome toolbar entries were still missing as before, but instead of Nautilus
immeidately crashing 8 times or so, it attempted to run once and crashed. Then
for each time I clicked "Close" on the crash reporter, another instance of
Nautilus ran and crashed again. This happened about 8 or 9 times, then it
stopped attempting to run. During this time, I was able to obtain some
information from Bug Buddy, however, when I attempted to click "Save", Bug Buddy
then proceeded to crash as well, but I was able to copy/paste the information to
a file and am attaching it.
As for the other directories, when moving .gnome2 back, my toolbar icons
returned and I still had the same problem with Nautilus and no debugging info.
The same happened when I copied the .nautilus directory back as well.
Created attachment 94601 [details]
Nautilus Bug Buddy information after returning .gnome directory
There is no debuginfo in that backtrace, could you install these packages and do
I installed the requested packages, logged out, and logged back in. The Bug
Buddy output I'm attaching is as reported when only the .gnome directory was
copied back. I attempted to obtain Bug Buddy output after copying .gnome,
.gnome2, and .nautilus back, but it still simply reported "no debugging symbols".
Created attachment 94625 [details]
Nautilus BugBuddy output after copying only the .gnome directory
Very very strange. The backtrace (of thread #1) is cut short, so you can't see
what caused the crash.
So, do we have anywhere to go from here, or is it time I reinstall? Should I go
through the strace output and reinstall every library that I see listed? Do you
think it would do any good?
Does this happen for a new user?
I created a new user and experienced the same problem. Bug Buddy displays "no
debugging symbols found" for '/usr/bin/nautilus'. I then attempted the
procedure of moving .gnome, .gnome2, and .nautilus from ~test and experienced
the same problem, however, unlike my user, the test user account experienced
nautilus crashing 8+ times no matter what directory I moved into the homedir,
whereas nautilus would only crash one at a time after I clicked "Close" on the
Crash Reporter after moving the .gnome directory back into my homedir,
otherwise, it appears to be exactly the same for the test user.
Then the problem seems to be with the installation in some way and not with the
configuration files of the particular user. I don't have a good idea how to work
Well, I suppose I'll just have to reinstall then. Thanks for the assistance.