Bug 1051237 - SysTrayicon invisible
Summary: SysTrayicon invisible
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-shell
Version: 20
Hardware: Unspecified
OS: Unspecified
Target Milestone: ---
Assignee: Owen Taylor
QA Contact: Fedora Extras Quality Assurance
URL: http://www.thewildbeast.co.uk/claws-m...
Depends On:
TreeView+ depends on / blocked
Reported: 2014-01-09 21:59 UTC by Aram Agajanian
Modified: 2015-06-29 14:18 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2015-06-29 14:18:20 UTC
Type: Bug

Attachments (Terms of Use)
Screenshot of message tray with invisible icon (139.27 KB, image/png)
2014-01-09 22:02 UTC, Aram Agajanian
no flags Details

Description Aram Agajanian 2014-01-09 21:59:18 UTC
Description of problem:
If I load the Notification plugin and enable the SysTrayicon in Preferences, I expect to see notifications of incoming email messages.

However, I am not seeing any notifications.  Also, the icon for Claws Mail in the message tray is invisible.

Version-Release number of selected component (if applicable):

How reproducible:
Happens every time.

Steps to Reproduce:
1. Make sure that claws-mail-plugins-notification is installed.
2. Load it with the "Plugins..." menu option.
3. Set Enable Trayicon option in preferences.
4. Send your self an email from your favorite webmail.

Actual results:
The icon for Claws mail in the message tray is invisible.  (There is a space from it and you can bring up a contextual menu, but there is no visible icon.)  No notification is made when an email arrives.

Expected results:
The icon for Claws Mail in the message tray should be visible.  You should receive a notification message in the message tray.

Comment 1 Aram Agajanian 2014-01-09 22:02:23 UTC
Created attachment 847845 [details]
Screenshot of message tray with invisible icon

Comment 2 Michael Schwendt 2014-01-09 22:25:16 UTC
Can you reproduce with Claws Mail 3.9.3, which has been in the updates-testing repo for some time and currently is on its way into the updates repo?

Comment 3 Aram Agajanian 2014-01-09 23:05:36 UTC
The problems persist with the following packages installed:

claws-mail.x86_64                            3.9.3-1.fc20      @updates-testing
claws-mail-plugins-fancy.x86_64              3.9.3-1.fc20      @updates-testing
claws-mail-plugins-notification.x86_64       3.9.3-1.fc20      @updates-testing

One other thing that I have noticed:

When I click on the invisible icon in the message tray, the Claws Mail window disappears and the icon in the GNOME Shell Dash is no longer highlighted.  However, the invisible icon stays in the message tray.  If I click on the invisible icon again, then the window reappears and the icon in the Dash is again highlighted.

Comment 4 Michael Schwendt 2014-01-10 00:05:44 UTC
Yeah, it takes some time to reproduce it.

Initially, when loading and enabling the plugin, the icon appears. When restarting Claws Mail, the icon does not always disappear. When restarting GNOME Shell via Alt+F2 r<Enter>, the icon reappears.

I've located a ticket in the upstream tracker, too:

Comment 5 Michael Schwendt 2014-01-10 16:00:00 UTC
I think this is a bug in GNOME Shell for several reasons.

First of all, there are other tickets in bugzilla that refer to similar problems with other applications.

Secondly, I've debugged Claws Mail code, and the problem is specific to its 16x16 XPM icons when used in the GNOME Shell notification area. The same code also provides icons for the rest of the application. Hardcoding a larger icon or replacing Claws Mail src/pixmaps/tray* with 64x64 pixmaps makes the problem disappear.

Since there are multiple tickets for gnome-shell (as well as affected programs) about issues with tray icons, I dunno whether there is one that is collecting duplicates.

Comment 6 Fedora End Of Life 2015-05-29 10:24:57 UTC
This message is a reminder that Fedora 20 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 20. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
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Comment 7 Fedora End Of Life 2015-06-29 14:18:20 UTC
Fedora 20 changed to end-of-life (EOL) status on 2015-06-23. Fedora 20 is
no longer maintained, which means that it will not receive any further
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