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Bug 1055527

Summary: Gadget web: IE11 - Situations gadget - can't collapse expanded situation
Product: [JBoss] JBoss Fuse Service Works 6 Reporter: Andrej Vano <avano>
Component: RT GovernanceAssignee: Eric Wittmann <eric.wittmann>
Status: CLOSED WONTFIX QA Contact: Jiri Sedlacek <jsedlace>
Severity: low Docs Contact:
Priority: unspecified    
Version: 6.0.0CC: atangrin, avano, dlesage, kconner, oskutka, sdorfiel, soa-p-jira
Target Milestone: CR1   
Target Release: 6.0.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
The Situations gadget does not function as expected in some browsers. Users are unable to collapse the gadget after it has been expanded. This causes it to remain onscreen. You can make the menu go away by expanding one of the other situation windows in the interface.
 Story Points: ---
Clone Of: Environment:
Last Closed: 2014-06-26 18:44:47 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
default state - expand - collapse none

Description Andrej Vano 2014-01-20 13:42:33 UTC 
Description of problem:
After expanding some situation in situations gadget it can't be collapsed back

Internet Explorer v.11.0.9600.16384

Version-Release number of selected component (if applicable):
6.0.0.CR1

How reproducible:100%


Steps to Reproduce:
1. install, deploy ordermgmt, epn
2. send requests, add gadget
3. when the situation is displayed in gadget, try to expand this situation
4. try to collapse the situation

Actual results:


Expected results:


Additional info:
Comment 2 Eric Wittmann 2014-01-20 20:28:28 UTC 
I have been unable to reproduce this issue.  I have tested on the following:

Win 8.1 + IE 11.0.9600.16476
Win 7 + IE 10.0.9200.16521
Win 8 + IE 10.0.9200.16384

Expand/collapse functionality works fine for me in all combinations of the above.

Perhaps try patching IE11 to my (newer) version?

Any other information you can provide that might help me reproduce this?  I've been testing with the ordermgmt rtgov quickstart.

It can be hard to test because the situations fall out of the window over time...
Comment 4 Andrej Vano 2014-01-21 08:14:43 UTC 
Created attachment 853004 [details]
default state - expand - collapse
Comment 5 Andrej Vano 2014-01-21 08:15:03 UTC 
Hi Eric,

unfortunately I can't update the IE since i'm testing it on a jenkins node. I added a screenshot - as you can see the page "thinks" that the situation is collapsed because the 'collapse' sign changed into 'expand' sign (probably some kind of JS/AJAX error?)

I can add new observations that may help: 
(1) when the situation details are 'hanging' (the collapse did not work) and you expand some other situation, the 'hanging' details will disappear
(2) if you leave one situation expanded, the expand/collapse on _all other_ situations is working correctly.

If you want to test it, you can try it on following jenkins nodes:
vmg01-w2012-x86-64
vmg02-w2012-x86-64
vmg03-w2012-x86-64

All of these contains the same version of IE (I was testing it on vmg03)
Comment 6 kconner 2014-06-26 18:44:47 UTC 
Gadget Server is being replaced by the new RTGov UI