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Description of problem:
Traceback thrown when there's a network issue
Version-Release number of selected component (if applicable):
# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.2-1
subscription-manager: 1.10.13-1.el7
python-rhsm: 1.10.12-1.el7
How reproducible:
Always
Steps to Reproduce:
1. Open sub-man GUI and Register to candlepin
2. Open preference dialog
3. Shut down the network (systemctl stop network)
4. Try performing an action in the preference window
(changing "Release Version"/"Service Level")
Actual results:
Traceback is thrown on stdout
Expected results:
An error message should be thrown and it should exit gracefully
Additional info:
Tracebsack:
Traceback (most recent call last):
File "/usr/share/rhsm/subscription_manager/gui/preferences.py", line 185, in _sla_changed
service_level=new_sla)
File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 794, in updateConsumer
ret = self.conn.request_put(method, params)
File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 563, in request_put
return self._request("PUT", method, params)
File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 457, in _request
conn.request(request_type, handler, body=body, headers=headers)
File "/usr/lib64/python2.7/httplib.py", line 973, in request
self._send_request(method, url, body, headers)
File "/usr/lib64/python2.7/httplib.py", line 1007, in _send_request
self.endheaders(body)
File "/usr/lib64/python2.7/httplib.py", line 969, in endheaders
self._send_output(message_body)
File "/usr/lib64/python2.7/httplib.py", line 829, in _send_output
self.send(msg)
File "/usr/lib64/python2.7/httplib.py", line 791, in send
self.connect()
File "/usr/lib64/python2.7/site-packages/M2Crypto/httpslib.py", line 51, in connect
socket.getaddrinfo(self.host, self.port, 0, socket.SOCK_STREAM):
socket.gaierror: [Errno -2] Name or service not known
Created attachment 863442[details]
friendly network error dialog presented with System Preferences open
Verifying Version...
[root@jsefler-7 ~]# rpm -q subscription-manager-gui
subscription-manager-gui-1.10.14-1.el7.x86_64
Screeshot shows that when the System Preferences is opened and the network is stopped, a friendly "Network error" dialog is presented without any traceback to the console when attempting to interact with the System Preferences dialog. The Close button still works as expected.
Moving to VERIFIED
This request was resolved in Red Hat Enterprise Linux 7.0.
Contact your manager or support representative in case you have further questions about the request.
Description of problem: Traceback thrown when there's a network issue Version-Release number of selected component (if applicable): # subscription-manager version server type: Red Hat Subscription Management subscription management server: 0.9.2-1 subscription-manager: 1.10.13-1.el7 python-rhsm: 1.10.12-1.el7 How reproducible: Always Steps to Reproduce: 1. Open sub-man GUI and Register to candlepin 2. Open preference dialog 3. Shut down the network (systemctl stop network) 4. Try performing an action in the preference window (changing "Release Version"/"Service Level") Actual results: Traceback is thrown on stdout Expected results: An error message should be thrown and it should exit gracefully Additional info: Tracebsack: Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/gui/preferences.py", line 185, in _sla_changed service_level=new_sla) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 794, in updateConsumer ret = self.conn.request_put(method, params) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 563, in request_put return self._request("PUT", method, params) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 457, in _request conn.request(request_type, handler, body=body, headers=headers) File "/usr/lib64/python2.7/httplib.py", line 973, in request self._send_request(method, url, body, headers) File "/usr/lib64/python2.7/httplib.py", line 1007, in _send_request self.endheaders(body) File "/usr/lib64/python2.7/httplib.py", line 969, in endheaders self._send_output(message_body) File "/usr/lib64/python2.7/httplib.py", line 829, in _send_output self.send(msg) File "/usr/lib64/python2.7/httplib.py", line 791, in send self.connect() File "/usr/lib64/python2.7/site-packages/M2Crypto/httpslib.py", line 51, in connect socket.getaddrinfo(self.host, self.port, 0, socket.SOCK_STREAM): socket.gaierror: [Errno -2] Name or service not known