+++ This bug was initially created as a clone of Bug #904151 +++ Description of problem: plug smartups SUA1500 USB. No update of data from UPS, and logs repeat several times (40 per minute): "hid-generic 0003:051D:0002.0001: control queue full" Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1.plug smartups 2.start apcupsd 3.view /var/log/messages log, it becomes full of repeated lines of: Feb 2 03:28:12 host kernel: [101560.378131] hid-generic 0003:051D:0002.0001: control queue full Feb 2 03:28:12 host kernel: [101560.398202] hid-generic 0003:051D:0002.0001: control queue full Feb 2 03:28:12 host kernel: [101560.418269] hid-generic 0003:051D:0002.0001: control queue full 4. dmesg buffer is also filled Actual results: unexpected results Expected results: good data from ups and no log problem Additional info: lsusb -v -s 007:002 Bus 007 Device 002: ID 051d:0002 American Power Conversion Uninterruptible Power Supply Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x051d American Power Conversion idProduct 0x0002 Uninterruptible Power Supply bcdDevice 0.06 iManufacturer 3 iProduct 1 iSerial 2 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 34 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 11 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 30mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 0 No Subclass bInterfaceProtocol 0 None iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.10 bCountryCode 33 US bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 1040 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0006 1x 6 bytes bInterval 100 ==================== version of apcupsd: rpm -q apcupsd apcupsd-3.14.10-11.fc19.x86_64 ==================== version of kernel uname -r 3.12.9-200.fc19.x86_64 =================== output of 'apcaccess' command APC : 001,042,1001 DATE : 2014-02-05 20:47:00 -0500 HOSTNAME : pither VERSION : 3.14.10 (13 September 2011) redhat UPSNAME : pither CABLE : USB Cable DRIVER : USB UPS Driver UPSMODE : Stand Alone STARTTIME: 2014-02-04 23:16:58 -0500 MODEL : STATUS : ONLINE LINEV : 120.2 Volts LOADPCT : 19.5 Percent Load Capacity BCHARGE : 099.0 Percent TIMELEFT : 48.0 Minutes MBATTCHG : 5 Percent MINTIMEL : 3 Minutes MAXTIME : 0 Seconds OUTPUTV : 120.2 Volts SENSE : High DWAKE : -01 Seconds DSHUTD : 090 Seconds LOTRANS : 106.0 Volts HITRANS : 127.0 Volts RETPCT : 000.0 Percent ITEMP : 19.3 C Internal ALARMDEL : 30 seconds BATTV : 27.7 Volts LINEFREQ : 60.0 Hz LASTXFER : Automatic or explicit self test NUMXFERS : 0 TONBATT : 0 seconds CUMONBATT: 0 seconds XOFFBATT : N/A SELFTEST : OK STESTI : 14 days STATFLAG : 0x07000008 Status Flag MANDATE : 2007-05-30 SERIALNO : BATTDATE : 2013-06-23 NOMOUTV : 120 Volts NOMBATTV : 24.0 Volts END APC : 2014-02-05 20:47:18 -0500
Created attachment 859942 [details] copy of /etc/apcupsd/apcupsd.conf
Re-ran 'lsusb -v -s 007:002' as root to get more info (iProduct was truncated): iProduct 1 Smart-UPS 1500 FW:601.3.D USB FW:8.1
This is still broken in the latest kernel I've installed on Fedora 19: kernel-3.13.5-103.fc19.x86_64 dmesg is full of repeated lines: [85389.532602] hid-generic 0003:051D:0002.0001: control queue full [85389.552669] hid-generic 0003:051D:0002.0001: control queue full [85389.572737] hid-generic 0003:051D:0002.0001: control queue full [85389.592805] hid-generic 0003:051D:0002.0001: control queue full [85389.612873] hid-generic 0003:051D:0002.0001: control queue full [85389.632940] hid-generic 0003:051D:0002.0001: control queue full [85389.673067] hid-generic 0003:051D:0002.0001: control queue full [85389.713195] hid-generic 0003:051D:0002.0001: control queue full current apcupsd version used: apcupsd-3.14.10-10.fc19.x86_64
I've since upgraded to Fedora 20: kernel: kernel-3.13.9-200.fc20.x86_64 apcupsd-3.14.12-1.fc20.x86_64 and I'm still confirming that the dmesg is still overflowing with control queue full output
Reconfirmed on Fedora 20 with kernel 3.14.4-200.fc20.x86_64 from updates-testing
had the same problem, check this quick fix: http://forums.gentoo.org/viewtopic-p-7569028.html#7569028
This bug doesn't seem to exist anymore after I've upgraded to Fedora 21 x86_64: kernel 3.17.7-300.fc21.x86_64 apcupsd-3.14.12-3.fc21.x86_64 However the move to Fedora 21 also was done onto new hardware (new motherboard, new GPU, etc). It's possible the bug was hardware related and connected to the old motherboard.
I still see the error on kernel 3.17.4 and with apcupsd 3.14.12. I think Mark does not see the error any more, as the corresponding /sys/class/usbmisc/hiddev0/device/../power/control is set to "on", while error shows when it is set to "auto", as it was probably before. Can you check this? cat /sys/class/usbmisc/hiddev0/device/../power/control echo auto > /sys/class/usbmisc/hiddev0/device/../power/control and wait for an hour or so.
@j.fikar Yes, I've just checked the dmesg after doing the echo you posted to comment 8, I'm getting the queue full errors: [1380214.449980] hid-generic 0003:051D:0002.0002: control queue full [1380214.470104] hid-generic 0003:051D:0002.0002: control queue full [1380214.490210] hid-generic 0003:051D:0002.0002: control queue full [1380214.510314] hid-generic 0003:051D:0002.0002: control queue full This is on: Fedora 21 x86_64 Kernel 3.17.7-300.fc21.x86_64 Asus motherboard: P9X79 WS 32 GB RAM Intel(R) Xeon(R) CPU E5-2609 and the same APC UPS Model SUA1500
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Same problem is with Fedora 23.
The RedHat docs do not explain how to empty the queue From the tail end of dmesg (many lines) hid-generic 0003:051D:0002.0001: control queue full