Bug 1062152 - Fedora 20 in unable to detect my external monitor, even though Fedora 19 did so successfully [NEEDINFO]
Summary: Fedora 20 in unable to detect my external monitor, even though Fedora 19 did ...
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: kernel
Version: 21
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: Kernel Maintainer List
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2014-02-06 10:39 UTC by Graham
Modified: 2015-12-02 16:08 UTC (History)
13 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2015-12-02 03:08:21 UTC
Type: Bug
Embargoed:
kernel-team: needinfo?


Attachments (Terms of Use)
The result of running lspci -v (1.56 KB, text/plain)
2014-02-06 10:39 UTC, Graham
no flags Details
dmesg output with Fedora 20 and monitor not attached (82.82 KB, text/plain)
2014-02-12 20:42 UTC, Graham
no flags Details
dmesg output with Fedora 20 and monitor attached (83.14 KB, text/plain)
2014-02-12 20:42 UTC, Graham
no flags Details
dmesg output with Fedora 19 and monitor attached (82.96 KB, text/plain)
2014-02-12 20:43 UTC, Graham
no flags Details

Description Graham 2014-02-06 10:39:56 UTC
Created attachment 860094 [details]
The result of running lspci -v

Description of problem:
My new Toshiba satellite laptop has a VGA and a HDMI interface for an external monitor. Under Fedora 20, the VGA interface is not recognized when a monitor is plugged into it, so it is not possible to display externally.

Version-Release number of selected component (if applicable):
3.12.9-301.fc20.x86_64

How reproducible:
Every time.

Steps to Reproduce:
1. Turn on the computer.
2. Connect an external monitor to the VGA connector.
3. Go to Settings / Display to enable the monitor.

Actual results:
The monitor is not listed as an available device. It does not report a signal, the only message on the monitor being "no signal".

Expected results:
The monitor should be listed as available, and the monitor message should change to show that it is receiving a signal.

Additional info:
I have tried rebooting, but there is no ouput on that monitor even during the boot process. 
The monitor was detected without problem on this machine under Fedora 19; booting output would go to the external monitor if it was turned on prior to booting.

When I run "xrandr -q", all it sees is:
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1366 x 768, current 1366 x 768, maximum 1366 x 768
default connected primary 1366x768+0+0 0mm x 0mm
   1366x768       76.0*

Under Fedora 19, I was able to use the external monitor as a separate screen with the command:
xrandr --output eDP --auto --pos 0x0 --output VGA-0 --auto --right-of eDP

Comment 1 Josh Boyer 2014-02-12 17:17:37 UTC
Please attach the output of dmesg from a fresh boot.  Also, when you say Fedora 19, which kernel version were you speaking of?

Comment 2 Graham 2014-02-12 20:39:20 UTC
I do not have records of the kernel version in Fedora 19 when I had success. I still have the Live-CD and the version of the kernel in that was 3.9.5-301. When I boot with that CD, the screen of the external monitor comes up with vertical coloured stripes, so the monitor is detected but the graphics to it are wrong. After installing from the live-cd, I did a "yum update" so it would have been a more recent version that the one on the CD that I had success with.

I will attach three dmesg files: from the current release without the monitor attached, the same with the monitor attached, and from the live CD with monitor attached.

Comment 3 Graham 2014-02-12 20:42:00 UTC
Created attachment 862531 [details]
dmesg output with Fedora 20 and monitor not attached

Comment 4 Graham 2014-02-12 20:42:51 UTC
Created attachment 862532 [details]
dmesg output with Fedora 20 and monitor attached

Comment 5 Graham 2014-02-12 20:43:56 UTC
Created attachment 862533 [details]
dmesg output with Fedora 19 and monitor attached

Comment 6 Justin M. Forbes 2014-02-24 13:54:36 UTC
*********** MASS BUG UPDATE **************

We apologize for the inconvenience.  There is a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 20 kernel bugs.

Fedora 20 has now been rebased to 3.13.4-200.fc20.  Please test this kernel update and let us know if you issue has been resolved or if it is still present with the newer kernel.

If you experience different issues, please open a new bug report for those.

Comment 7 Graham 2014-02-26 10:03:00 UTC
The problem is unchanged with kernel 3.13.4-200.fc20.x86_64

Comment 8 Justin M. Forbes 2014-05-21 19:38:27 UTC
*********** MASS BUG UPDATE **************

We apologize for the inconvenience.  There is a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 20 kernel bugs.

Fedora 20 has now been rebased to 3.14.4-200.fc20.  Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.

If you experience different issues, please open a new bug report for those.

Comment 9 Graham 2014-05-23 12:14:42 UTC
The bug is unchanged and remains with 3.14.4-200.fc20

Comment 10 mikedanylov 2014-07-15 20:30:35 UTC
Is this bug still not fixed? Waiting for this fix before moving to fedora 20.

Comment 11 Graham 2014-07-15 22:58:13 UTC
No, the bug has not been fixed.

Although I cannot confirm it, I suspect that the problem is related to the hardware. My machine has an HDMI port as well as the RGB port. Sound does not work on my machine either. The RGB port works fine under Windows.

Comment 12 Justin M. Forbes 2014-11-13 15:58:19 UTC
*********** MASS BUG UPDATE **************

We apologize for the inconvenience.  There is a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 20 kernel bugs.

Fedora 20 has now been rebased to 3.17.2-200.fc20.  Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.

If you have moved on to Fedora 21, and are still experiencing this issue, please change the version to Fedora 21.

If you experience different issues, please open a new bug report for those.

Comment 13 jniel 2014-11-15 00:02:50 UTC
Dell Latitude E7440 laptop.

00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b) (prog-if 00 [VGA controller])

Any external monitors attached via the HDMI ports or a docking station show as a single monitor with the kernel 3.16.6-203.fc20. While not optimal this configuration worked flawlessly being able to migrate from laptop to laptop + dual heads to laptop + projector etc. It was stable and usable.

With the new kernel 3.17.2-200.fc20 dual head monitors now show up as two monitors as one might expect but once you migrate to them and then back off of them you can never migrate to the dual heads again. Any attempt will crash arandr or xfce4-display-settings. If you continue to try sometimes X crashes.

Similarly if I attach a projector(external hdmi) it will migrate to the projector and laptop screen but if I try to disable the projector it appears X crashes just before the entire system hard locks and requires a cold boot.

In addition if you boot without the system on the docking station external monitors will not be detected unless you restart X. This is similar to the bug described previously.

Another odd item to add is "arandr" works perfectly with the old kernel(3.16.6-203.fc20). xfce4-display-settings is flakey. With the new 3.17.2-200.fc20 xfce4-display-settings works only to migrate to the dual head but fails going back. arandr only works migrating to the projector but fails going back.


Sorry for the scattered aspect of issues above but it would seem the new kernel, presumably the driver for the Intel cards, is really buggy in comparison.

Comment 14 sgilda 2014-11-18 12:20:57 UTC
I am having a similar problem with an upgrade to Fedora 20. I have a Lenovo T540p with a docking station and external 27" Acer monitor.

The upgrade from 3.16.6-200 to 3.17.6-200 broke a lot of things and I have had to revert.

When I remove my laptop from the docking station, I'm logged out and the screen dims to the lowest brightness level. I have to log in again, but have lost all my work.

When I redock my running machine, it does not recognize the external monitor. I have to shut down and boot while the machine is docked.

Comment 15 Graham 2014-11-19 20:29:50 UTC
There is no change to the symptoms on my machine since the rebase to 3.17.2-200.fc20. The computer does not see that there is another monitor present, and the monitor reports "Check signal cable".

Comment 16 Ion Dulgheru 2014-12-10 16:56:37 UTC
I have the same problem after upgrading to Fedora 21.
Both monitors are connected, one on VGA and the other on HDMI. I get image on both, but they are cloned, and I cannot use extended anymore. When I try to change the settings, the monitors are not listed.

Here is some data:

uname -a
...... 3.17.4-301.fc21.x86_64 ....

My old kernel was 3.17.3-200

xrandr
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1920 x 1080, current 1920 x 1080, maximum 1920 x 1080
default connected primary 1920x1080+0+0 0mm x 0mm
   1920x1080      0.00* 

lshw -c video
  *-display               
       description: VGA compatible controller
       product: Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 09
       width: 64 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:28 memory:f7800000-f7bfffff memory:e0000000-efffffff ioport:f000(size=64)

I actually use the integrated graphics from Intel i5-3450.

Comment 17 Ion Dulgheru 2014-12-12 10:25:47 UTC
In my case it was related to the graphics driver.
I solved it by reinstalling xorg-x11-drv-intel. Somehow it worked after this operation.
Unfortunately I couldn't solve it a smarter way, it's beyond my knowledge.

Comment 18 Graham 2014-12-15 10:11:14 UTC
The problem that I originally reported, that my Toshiba laptop is unable to detect an external monitor plugged into the VGA socket, persists in Fedora 21. There was no problem under Fedora 19, but it ceased to work with Fedora 20. The hardware works fine under MS Windows.

My problem is different from what Ion Dulgheru reports. I only get visual output on the built-in screen. The external monitor displays the message "Check signal cable", and the Display configuration tool only lists "default" as available to display onto.

Reinstalling xorg-x11-drv-intel makes no difference.

Comment 19 Erwan LE PENNEC 2015-01-28 13:37:20 UTC
I suffer from a similar issue with a HP Elitebook (Intel + ATI). My external monitor is detected only once and I have to reboot to connect it again.

Comment 20 Kevin 2015-02-03 18:53:59 UTC
I suffer from the same issue that other in fedora 20. I just installed fedora 21 from a clean instalation and i just see the second monitor in stan-by it never go active.

$ uname -a 
3.18.3-201.fc21.x86_64

$ xrandr
Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 4096 x 4096
VGA-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 477mm x 268mm
   1920x1080     60.00*+
   1680x1050     59.95  
   1280x1024     75.02    60.02  
   1152x864      75.00  
   1024x768      75.08    60.00  
   800x600       75.00    60.32  
   640x480       75.00    60.00  
   720x400       70.08  
DVI-I-1 disconnected (normal left inverted right x axis y axis)
TV-1 disconnected (normal left inverted right x axis y axis)

$ sudo lshw -c video
  *-display               
       description: VGA compatible controller
       product: NV44 [GeForce 6200 TurboCache]
       vendor: NVIDIA Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       version: a1
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
       configuration: driver=nouveau latency=0
       resources: irq:29 memory:f6000000-f6ffffff memory:e0000000-efffffff memory:f5000000-f5ffffff memory:f7000000-f701ffff


I'm using the VGA to my first monitor and integer VGA to second but it doesn't work. when I connected the VGA and monitor internal VGA won't work anymore.

Comment 21 Erwan LE PENNEC 2015-02-04 06:36:23 UTC
It seems to me that upgrading the kernel to 3.18.5 (and maybe 3.18.4) may solve the issue. This kernel is available in testing if you want to test.

Comment 22 Graham 2015-02-05 23:10:03 UTC
I installed OpenSUSE on the machine with 3.16.7 kernel. The problem disappeared with their tuning of the kernel.

Comment 23 Fedora Kernel Team 2015-02-24 16:23:45 UTC
*********** MASS BUG UPDATE **************

We apologize for the inconvenience.  There is a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 20 kernel bugs.

Fedora 20 has now been rebased to 3.18.7-100.fc20.  Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.

If you have moved on to Fedora 21, and are still experiencing this issue, please change the version to Fedora 21.

If you experience different issues, please open a new bug report for those.

Comment 24 Fedora Kernel Team 2015-04-28 18:30:50 UTC
*********** MASS BUG UPDATE **************

We apologize for the inconvenience.  There is a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 21 kernel bugs.

Fedora 21 has now been rebased to 3.19.5-200.fc21.  Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.

If you have moved on to Fedora 22, and are still experiencing this issue, please change the version to Fedora 22.

If you experience different issues, please open a new bug report for those.

Comment 25 Bryan Nielsen 2015-07-31 21:56:55 UTC
Graham,

Have you tried Fedora 22? I think I am experiencing this same bug on 22.

Dell 7000 series laptop. Integrated Intel GPU. The HDMI port was functional and I could hot plug under Fedora 19 and 20. Under Fedora 21 and now 22 the HDMI port has vanished.

xrandr output:

xrandr -q --verbose
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1920 x 1080, current 1920 x 1080, maximum 1920 x 1080
default connected primary 1920x1080+0+0 (0x181) normal (normal) 0mm x 0mm
	Identifier: 0x180
	Timestamp:  132179
	Subpixel:   unknown
	Clones:    
	CRTC:       0
	CRTCs:      0
	Transform:  1.000000 0.000000 0.000000
	            0.000000 1.000000 0.000000
	            0.000000 0.000000 1.000000
	           filter: 
	_MUTTER_PRESENTATION_OUTPUT: 0 
  1920x1080 (0x181) 159.667MHz *current
        h: width  1920 start    0 end    0 total 1920 skew    0 clock  83.16KHz
        v: height 1080 start    0 end    0 total 1080           clock  77.00Hz



lshw output:

lshw | grep display -A 50
        *-display UNCLAIMED
             description: VGA compatible controller
             product: Haswell-ULT Integrated Graphics Controller
             vendor: Intel Corporation
             physical id: 2
             bus info: pci@0000:00:02.0
             version: 09
             width: 64 bits
             clock: 33MHz
             capabilities: msi pm vga_controller bus_master cap_list
             configuration: latency=0
             resources: memory:d0000000-d03fffff memory:c0000000-cfffffff ioport:4000(size=64)


uname output:

uname -a
Linux localhost.localdomain 4.1.3-200.fc22.x86_64 #1 SMP Wed Jul 22 19:51:58 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

Comment 26 Graham 2015-08-10 22:46:57 UTC
I haven't tried Fedora 22. After being unable to use the VGA port in Fedora 20 and 21, I switched over to using OpenSuse. It was able to detect the external monitor without any modification.

Comment 27 Fedora End Of Life 2015-11-04 10:54:15 UTC
This message is a reminder that Fedora 21 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 21. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
of '21'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 21 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 28 Fedora End Of Life 2015-12-02 03:08:29 UTC
Fedora 21 changed to end-of-life (EOL) status on 2015-12-01. Fedora 21 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.


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