Created attachment 868035 [details] XSane failure output Description of problem: Can be read in detail here: http://rscircus.org/post/77905674140/install-brother-scanner-printer-mfc-7840-w-on-f20 Version-Release number of selected component (if applicable): simple-scan 3.10.0 How reproducible: 100% Steps to Reproduce: I repost my blog entry here: Just, because I struggled over it, but was impressed yet again, how good Brother supports Linux: Download their current scan driver. In my case: Scanner driver 64bit (rpm package) Scan-key-tool 64bit (rpm package) after you have downloaded them into a folder called, say: >/Downloads/bscan you can ~/Downloads/bscan ls brscan3-0.2.11-5.x86_64.rpm brscan-skey-0.2.4-1.x86_64.rpm ~/Downloads/bscan sudo yum install --nogpgcheck ./* Loaded plugins: langpacks, refresh-packagekit Examining ./brscan3-0.2.11-5.x86_64.rpm: brscan3-0.2.11-5.x86_64 Marking ./brscan3-0.2.11-5.x86_64.rpm to be installed Examining ./brscan-skey-0.2.4-1.x86_64.rpm: brscan-skey-0.2.4-1.x86_64 Marking ./brscan-skey-0.2.4-1.x86_64.rpm to be installed Resolving Dependencies --> Running transaction check ---> Package brscan-skey.x86_64 0:0.2.4-1 will be installed ---> Package brscan3.x86_64 0:0.2.11-5 will be installed --> Finished Dependency Resolution Dependencies Resolved and install everything and nothing will work, though the printer/fax machine was shown in simplescan. So I downloaded Brother’s Linux printer installer and it guided me through it, as follows: ~/Downloads/bscan sudo ./linux-brprinter-installer-2.0.0-1 [sudo] password for rawland: sudo: ./linux-brprinter-installer-2.0.0-1: command not found ~/Downloads/bscan chmod +x linux-brprinter-installer-2.0.0-1 ~/Downloads/bscan sudo ./linux-brprinter-installer-2.0.0-1 Input model name ->MFC-7840W You are going to install following packages. brmfc7840wlpr-2.0.2-1.i386.rpm cupswrapperMFC7840W-2.0.2-1.i386.rpm brscan3-0.2.11-5.x86_64.rpm brscan-skey-0.2.4-1.x86_64.rpm OK? [y/N] ->y [...] Here the key answer, if you have USB attached: Will you specify the Device URI? [Y/n] ->n Still nothing worked. So I tried to install xsane. Which gave me an error message, which indicated, that something with the bus is not OK. Let’s have a look at this: /dev/bus/usb lsusb Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 006: ID 5986:026a Acer, Inc Bus 002 Device 005: ID 138a:0017 Validity Sensors, Inc. Bus 002 Device 004: ID 045e:00db Microsoft Corp. Natural Ergonomic Keyboard 4000 V1.0 Bus 002 Device 003: ID 045e:074f Microsoft Corp. Bus 002 Device 002: ID 04f9:01e5 Brother Industries, Ltd Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub /dev/bus/usb We see, that the Brother is at Bus 002 and Device 002. So doing that: sudo chmod a+w /dev/bus/usb/002/002 still didn’t help, as hoped. But when studying the error message of xsane a bit closer, we see a problem: lsusb didn’t return a “bus:3;dev5”, there is no such a thing? Fedora Devs? What’s going on here? Actual results: None. Expected results: A scanned file. Additional info: Might be related to Rahul Sundaram's bugs: https://bugzilla.redhat.com/show_bug.cgi?id=1013104 https://bugzilla.redhat.com/show_bug.cgi?id=810855 https://bugzilla.redhat.com/show_bug.cgi?id=1052828 https://bugzilla.redhat.com/show_bug.cgi?id=983582
This package has changed ownership in the Fedora Package Database. Reassigning to the new owner of this component.
This does not seem to be a bug in Simple Scan, nor a bug in Fedora. If you can reproduce this problem with a scanner that has an open source driver, preferably one that is in Fedora, the please reopen this bug report. Otherwise, please report any bugs about the Brother scanner/printer driver to Brother.
@amigadave, your comment is less than helpful. Shall I dump my 500 Euro printer/scanner or what? Sorry, but this makes me want to get rid of Fedora as everything worked fine with a Ubuntu LiveCD just a few days ago.
Here a workaround: Install VirtualBox together with a Windows XP Image. Regular Brother drivers installed, even the communication printer -> Laptop works flawlessly, i.e. standing at the office machine -> place sheet on glass -> press scan -> scanned page pops up in window on laptop in seconds -> get things done.