Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1072708 - Installer errors: 1) Could not start Service[httpd] 2) 'ERROR: role "candlepin" already exists
Summary: Installer errors: 1) Could not start Service[httpd] 2) 'ERROR: role "candle...
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Installation
Version: 6.0.3
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: Unspecified
Assignee: Eric Helms
QA Contact: Sachin Ghai
URL: http://projects.theforeman.org/issues...
Whiteboard:
: 1077879 1099498 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2014-03-05 04:53 UTC by Sachin Ghai
Modified: 2019-09-26 17:42 UTC (History)
10 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-07-02 14:05:05 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 5012 0 Normal Closed Candlepin role already exists 2019-12-12 09:11:58 UTC

Description Sachin Ghai 2014-03-05 04:53:28 UTC 
Description of problem:
Installed satellite6 MDP3 Beta - Summit Release Snap 1 Compose 3 on rhel6.5 x86_64 box.

Katello installer throws following errors:

----
 /Stage[main]/Candlepin::Database/Postgresql::Server::Db[candlepin]/Postgresql::Server::Role[candlepin]/Postgresql_psql[CREATE ROLE "candlepin" ENCRYPTED PASSWORD 'md5580ac068a1e2d948bfec74507cf3cde2' LOGIN NOCREATEROLE NOCREATEDB NOSUPERUSER  CONNECTION LIMIT -1]: Failed to call refresh: Error executing SQL; psql returned 256: 'ERROR:  role "candlepin" already exists
 /Stage[main]/Candlepin::Database/Postgresql::Server::Db[candlepin]/Postgresql::Server::Role[candlepin]/Postgresql_psql[CREATE ROLE "candlepin" ENCRYPTED PASSWORD 'md5580ac068a1e2d948bfec74507cf3cde2' LOGIN NOCREATEROLE NOCREATEDB NOSUPERUSER  CONNECTION LIMIT -1]: Error executing SQL; psql returned 256: 'ERROR:  role "candlepin" already exists
 Could not start Service[httpd]: Execution of '/usr/share/katello-installer/modules/service_wait/bin/service-wait httpd start' returned 1: 
 /Stage[main]/Apache::Service/Service[httpd]/ensure: change from stopped to running failed: Could not start Service[httpd]: Execution of '/usr/share/katello-installer/modules/service_wait/bin/service-wait httpd start' returned 1: 
 /Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]: Failed to call refresh: /usr/sbin/foreman-rake db:seed returned 1 instead of one of [0]
 /Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]: /usr/sbin/foreman-rake db:seed returned 1 instead of one of [0]
Installing             Done                                               [100%] [..................................................................]
----

Version-Release number of selected component (if applicable):

rubygem-hammer_cli_katello-0.0.3-1.el6sat.noarch
katello-candlepin-cert-key-pair-1.0-1.noarch
rubygem-katello_api-0.0.8-1.el6sat.noarch
katello-1.5.0-17.el6sat.noarch
katello-repos-1.5.1-1.git.14.0868bd1.el6.noarch
katello-installer-0.0.24-1.el6sat.noarch
pulp-katello-plugins-0.2-1.el6sat.noarch
katello-certs-tools-1.5.3-1.el6sat.noarch
ruby193-rubygem-katello-1.5.0-18.el6sat.noarch
ruby193-rubygem-foreman-tasks-0.3.1-2.el6sat.noarch
foreman-postgresql-1.5.0.6-1.el6sat.noarch
rubygem-foreman_api-0.1.11-2.el6sat.noarch
foreman-1.5.0.6-1.el6sat.noarch
rubygem-hammer_cli_foreman-0.0.18-1.el6sat.noarch
foreman-release-1.5.0-0.develop.201402250936git8cf1033.el6.noarch
foreman-selinux-1.3.0-1.el6sat.noarch

How reproducible:
other QE folks faced same issue

Steps to Reproduce:
1. run katello-installer for satellite6 MDP3 Beta - Summit Release Snap 1 Compose 3
2.
3.

Actual results:


Expected results:
Installation should be error free.

Additional info:
Comment 1 RHEL Program Management 2014-03-05 04:54:16 UTC 
Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.
Comment 3 Sachin Ghai 2014-03-05 05:08:45 UTC 
on manually restarting httpd service, I got: 


[root@dhcp201-1xx ~]# service httpd restart
Stopping httpd:                                            [FAILED]
Starting httpd: [Wed Mar 05 04:57:35 2014] [warn] module passenger_module is already loaded, skipping
Syntax error on line 42 of /etc/httpd/conf.d/05-foreman-ssl.conf:
SSLCertificateChainFile: file '/var/lib/puppet/ssl/certs/ca.pem' does not exist or is empty
                                                           [FAILED]
Comment 4 Jan Hutař 2014-03-14 07:40:49 UTC 
'ERROR:  role "candlepin" already exists' still an issue in Satellite-6.0.3-RHEL-6-20140313.0:

[...]
Notice: /Stage[main]/Postgresql::Server::Config/Co: 281/414, 67%, 6.2/s, elapsed: 00:02:06, ETA: 00:00:21
Debug: Executing '/sbin/chkconfig postgresql'     : 287/414, 69%, 8.4/s, elapsed: 00:02:09, ETA: 00:00:15
Info: RESOURCE Postgresql_psql[ALTER ROLE "foreman: 296/414, 71%, 8.4/s, elapsed: 00:02:10, ETA: 00:00:13
[31m /Stage[main]/Candlepin::Database/Postgresql::Server::Db[candlepin]/Postgresql::Server::Role[candlepin]/Postgresql_psql[CREATE ROLE "candlepin" ENCRYPTED PASSWORD 'md56099b371abd704860ebdf03bd054f3a1' LOGIN NOCREATEROLE NOCREATEDB NOSUPERUSER  CONNECTION LIMIT -1]: Failed to call refresh: Error executing SQL; psql returned 256: 'ERROR:  role "candlepin" already exists
[0m[31m /Stage[main]/Candlepin::Database/Postgresql::Server::Db[candlepin]/Postgresql::Server::Role[candlepin]/Postgresql_psql[CREATE ROLE "candlepin" ENCRYPTED PASSWORD 'md56099b371abd704860ebdf03bd054f3a1' LOGIN NOCREATEROLE NOCREATEDB NOSUPERUSER  CONNECTION LIMIT -1]: Error executing SQL; psql returned 256: 'ERROR:  role "candlepin" already exists
[0mInfo: RESOURCE Postgresql_psql[ALTER ROLE "candlep: 300/414, 72%, 8.4/s, elapsed: 00:02:11, ETA: 00:00:13
Notice: /Stage[main]/Candlepin::Database/Postgresq: 308/414, 74%, 9.4/s, elapsed: 00:02:12, ETA: 00:00:11
[...]
Comment 5 Jan Hutař 2014-03-19 13:28:49 UTC 
Also note that exit code of the katello-installer is 6 and not 0.
Comment 6 Devan Goodwin 2014-04-30 11:43:05 UTC 
Being tracked in Foreman as:

http://projects.theforeman.org/issues/5012

And seems to trace back to an actual upstream puppet-postgresql bug:

https://tickets.puppetlabs.com/browse/MODULES-775
Comment 7 Benjamin Chardi 2014-05-27 10:46:53 UTC 
In sat6-beta-snap6 the problem is still there:

# katello-installer

...

 /Stage[main]/Candlepin::Database/Postgresql::Server::Db[candlepin]/Postgresql::Server::Role[candlepin]/Postgresql_psql[CREATE ROLE "candlepin" ENCRYPTED PASSWORD 'md5f1c7a15c3a9fe5c4133efc6c657ecf33' LOGIN NOCREATEROLE NOCREATEDB NOSUPERUSER  CONNECTION LIMIT -1]: Failed to call refresh: Error executing SQL; psql returned 256: 'ERROR:  role "candlepin" already exists
 /Stage[main]/Candlepin::Database/Postgresql::Server::Db[candlepin]/Postgresql::Server::Role[candlepin]/Postgresql_psql[CREATE ROLE "candlepin" ENCRYPTED PASSWORD 'md5f1c7a15c3a9fe5c4133efc6c657ecf33' LOGIN NOCREATEROLE NOCREATEDB NOSUPERUSER  CONNECTION LIMIT -1]: Error executing SQL; psql returned 256: 'ERROR:  role "candlepin" already exists
...

Any news about when this will be fixed ?

Many thanks
Comment 8 Milan Zázrivec 2014-05-28 13:23:32 UTC 
Same experience with Satellite 6 nightly compose (May-28):

# katello-installer 
 /Stage[main]/Candlepin::Database/Postgresql::Server::Db[candlepin]/Postgresql::Server::Role[candlepin]/Postgresql_psql[CREATE ROLE "candlepin" ENCRYPTED PASSWORD 'md584d4b9d479e837ef3628c35a5c4c2e1f' LOGIN NOCREATEROLE NOCREATEDB NOSUPERUSER  CONNECTION LIMIT -1]: Failed to call refresh: Error executing SQL; psql returned 256: 'ERROR:  role "candlepin" already exists
 /Stage[main]/Candlepin::Database/Postgresql::Server::Db[candlepin]/Postgresql::Server::Role[candlepin]/Postgresql_psql[CREATE ROLE "candlepin" ENCRYPTED PASSWORD 'md584d4b9d479e837ef3628c35a5c4c2e1f' LOGIN NOCREATEROLE NOCREATEDB NOSUPERUSER  CONNECTION LIMIT -1]: Error executing SQL; psql returned 256: 'ERROR:  role "candlepin" already exists
Installing             --- /etc/foreman-proxy/settings.ymlttings2014-05-20 15: [99%] [..................Installing             +++ /tmp/puppet-file20140528-30255-16qh6n7-0     2014- [99%] [...................Installing             Done                                               [100%] [....................]
  Something went wrong! Check the log for ERROR-level output
  The full log is at /var/log/katello-installer/katello-installer.log
Comment 9 Eric Helms 2014-05-28 19:01:22 UTC 
*** Bug 1077879 has been marked as a duplicate of this bug. ***
Comment 10 Eric Helms 2014-06-05 03:23:53 UTC 
*** Bug 1099498 has been marked as a duplicate of this bug. ***
Comment 11 Bryan Kearney 2014-06-09 18:03:54 UTC 
Moving to POST since upstream bug http://projects.theforeman.org/issues/5012 has been closed
Comment 13 Sachin Ghai 2014-06-12 08:05:56 UTC 
Verified with sat6 beta snap9 (Satellite-6.0.3-RHEL-6-20140611.1).

The reported issue is not reproducible. I was able to run the installer successfully.
Comment 14 Bryan Kearney 2014-07-02 14:05:05 UTC 
This was delivered with 6.0.3, which is the Satellite 6 Beta.
Note You need to log in before you can comment on or make changes to this bug.