Red Hat Bugzilla – Bug 108397
No Sound from Dell Precision Workstation 360 Integrated Audio
Last modified: 2015-01-04 17:03:40 EST
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Description of problem:
We have a brand new Dell Precision Workstation 360 with Integrated Audio. It is
Analog Devices Inc AD1980 AC97 Codec.
See following link for more information:
We have installed Fedora Core 0.95.
It detected the sound card as following:
Intel Corp. 82801EB AC'97 Audio Controller i810_audio
But we could not hear any sound even with proper settings with
gnome-volume-control: All channels are about 80% and none of them are muted
Here is more information from lspci:
[root@localhost root]# lspci -v | grep audio -A 8
00:1f.5 Multimedia audio controller: Intel Corp. 82801EB AC'97 Audio Controller
Subsystem: Dell Computer Corporation: Unknown device 0156
Flags: bus master, medium devsel, latency 0, IRQ 17
I/O ports at ee00 [size=256]
I/O ports at edc0 [size=64]
Memory at febffa00 (32-bit, non-prefetchable) [size=512]
Memory at febff900 (32-bit, non-prefetchable) [size=256]
Capabilities:  Power Management version 2
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Fresh install Fedora Core 0.95
2. Open redhat-config-soundcard to detect the soundcard
3. Open gnome-volume-control to adjust the volume
4. Open redhat-config-soundcard to test the sound
Actual Results: No Sound from Dell Precision Workstation 360 Integrated Audio
Expected Results: We expected a test sound from redhat-config-soundcard.
We even played a audio cd using gnome-cd but no sound
Are there any odd messages when you load the driver?
No, I didn't see any odd messages.
Here is some additional information:
[root@localhost root]# lsmod | grep i810
i810_audio 29064 1 (autoclean)
ac97_codec 17420 0 (autoclean) [i810_audio]
soundcore 7044 2 (autoclean) [i810_audio]
[root@localhost root]# dmesg | grep i810
i810: Intel ICH5 found at IO 0xedc0 and 0xee00, MEM 0xfebffa00 and 0xfebff900,
i810: Intel ICH5 mmio at 0xe0a37a00 and 0xe0a39900
i810_audio: Primary codec has ID 2
i810_audio: Audio Controller supports 6 channels.
i810_audio: Defaulting to base 2 channel mode.
i810_audio: Resetting connection 0
i810_audio: Connection 0 with codec id 2
i810_audio: AC'97 codec 2 supports AMAP, total channels = 6
I wish I could give more information you need.
I have the EXACT same problem with a Dell Workstation 360. The Dell
website has an ALSA rpm available for download, but that is for Redhat
Enterprise, not Fedora and assumes ALSA is already installed I think.
I have been trying to install the correct ALSA driver according to
but get stuck with
modprobe snd-via82xx;modprobe snd-pcm-oss;modprobe
init_module: No such device
This may have something to do with the IRQ or device being used by the
i810_audio module already
I'm a linux beginner so I think I've tapped out my abilities for the
moment. If anybody has tips on how to get past this problem, I'd very
much appreciate knowing.
Thanks, Ben (bbest at duke.edu)
If I remember correctly, this problem is fixed in Fedora Core 2. (I
think I'll be able to double-check this tomorrow.)
fc1 - eol. as sound changed dramatically between fc1 & fc2 (oss -> ALSA), it's
unlikely this is the same bug. Please open a new fc2 bug if sound still doesnt
work with latest updates.
Working with a newbie on a similar bug on Dell 2350. All seems to
install Ok, just no sound. This is a fresh install of FC3 with all
updates. What info do you need? If someone forks a new bug on this
please post here so I can find it. Or let me know and I will do it.
Got it resolved, not a bug