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Bug 1086732

Summary: guest can't access guest agent after S3/S4
Product: Red Hat Enterprise Linux 7 Reporter: Shanzhi Yu <shyu>
Component: virtio-winAssignee: Virtualization Maintenance <virt-maint>
Status: CLOSED WONTFIX QA Contact: Virtualization Bugs <virt-bugs>
Severity: medium Docs Contact:
Priority: medium    
Version: 7.1CC: acathrow, bcao, bili, dyuan, jdenemar, mzhan, rhod, shyu, virt-maint, zhwang
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-04-24 18:01:06 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
libvirtd log none

Description Shanzhi Yu 2014-04-11 11:52:19 UTC
Description of problem:

guest can't access guest agent after S3/S4

Version-Release number of selected component (if applicable):

libvirt-1.1.1-29.el7.x86_64
qemu-kvm-rhev-1.5.3-45.el7.x86_64
qemu-guest-agent-1.5.3-53.el7.x86_64

How reproducible:

100%

Steps to Reproduce:

1.Prepare a win 2003 guest with the virtio-serial and spice+qxl driver installed

2.install qemu-guest-agent on host and install qemu-ga on guest and keep it autostart

3.start guest, start qemu-ga service on guest

4.do S3/S4 on guest

#virsh dompmsuspend win2003 --target mem
Domain win2003 successfully woken up

#virsh dompmwakeup win2003
Domain win2003 successfully woken up

5.re-do step 4
#virsh dompmsuspend win2003 --target mem
error: Domain win2003 could not be suspended
error: Guest agent is not responding: Guest agent not available for now


Actual results:

as above

Expected results:

should can do S3/S4 in step 5

Additional info:

can't reproduce it on win7 guest.

Comment 1 Jiri Denemark 2014-04-11 12:07:21 UTC
Could you attach debug logs from libvirtd showing our communication with qemu?

Comment 2 Shanzhi Yu 2014-04-15 06:27:45 UTC
(In reply to Jiri Denemark from comment #1)
> Could you attach debug logs from libvirtd showing our communication with
> qemu?

Hi Jiri,

Sorry for the mistake. After I update driver virtio-serial with the latest package virtio-win-prewhql-0.1-79 in guest, I can't reproduce this bug.

Comment 3 Shanzhi Yu 2014-04-16 07:30:20 UTC
Created attachment 886770 [details]
libvirtd log

Comment 4 Shanzhi Yu 2014-04-16 07:35:16 UTC
Hi Jiri,

The libvirtd log is attached. And I can reproduce it with virtio-win-1.7.0-1.el7, can't reproduce it with virtio-win-prewhql-0.1-79. So, this should be a virtio-win bug. Should we change the Component from libvirt to virtio-win?
 
Thanks

Comment 5 Jiri Denemark 2014-04-16 08:09:47 UTC
Yes.

Comment 6 Mike Cao 2014-04-16 08:28:40 UTC
Summary 

This issue is related to virtio-serial on winxp 
Reporter can reproduce this issue on virtio-win-1.7.0-1(virtio-win-prewhql-49),
Can not reproduce this issue on virtio-win-prewhql-79
We stopped respin drivers for winxp and win2k3 since RHEL6.5 so customer may hit this issue 

Ronen ,time to respin winxp&win2k3 vioserial driver to build 75 ?

Thanks,
Mike