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Bug 1087323 - AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_HP_Officejet_Pro_8500_A909a
AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface...
Status: CLOSED ERRATA
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: cups (Show other bugs)
7.0
Unspecified Unspecified
high Severity unspecified
: rc
: ---
Assigned To: Tim Waugh
qe-baseos-daemons
: Patch
Depends On:
Blocks: 909326 1110703
  Show dependency treegraph
 
Reported: 2014-04-14 04:44 EDT by Petr Sklenar
Modified: 2015-03-05 04:08 EST (History)
2 users (show)

See Also:
Fixed In Version: cups-1.6.3-16.el7
Doc Type: Bug Fix
Doc Text:
The CUPS scheduler used the wrong D-Bus interface when trying to add a colord profile, leading to color profiles not working correctly. The correct D-Bus interface is now used, and color profiles now function correctly.
Story Points: ---
Clone Of:
Environment:
Last Closed: 2015-03-05 04:08:48 EST
Type: Bug
Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


Attachments (Terms of Use)
cups-colord-interface.patch (1.26 KB, patch)
2014-04-16 07:47 EDT, Tim Waugh
no flags Details | Diff


External Trackers
Tracker ID Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2015:0386 normal SHIPPED_LIVE cups bug fix and enhancement update 2015-03-05 09:06:04 EST

  None (edit)
Description Petr Sklenar 2014-04-14 04:44:27 EDT
Description of problem:
there is warning/error about ColorManager

Version-Release number of selected component (if applicable):
cups-1.6.3-14.el7.x86_64
dbus-1.6.12-8.el7.x86_64


How reproducible:
just once

Steps to Reproduce:
1. I have rhel6 , usb connected printer
2. upgraded to rhel7 and all seems to be working
3. there is some warnings at the log, /var/log/cups/error_log

Actual results:
W [14/Apr/2014:03:00:17 -0400] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_HP_Officejet_Pro_8500_A909a
W [14/Apr/2014:03:00:17 -0400] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_HP_Officejet_Pro_8500_A909a

[root@unused-4-124 ~]# systemctl status colord
colord.service - Manage, Install and Generate Color Profiles
   Loaded: loaded (/usr/lib/systemd/system/colord.service; static)
   Active: active (running) since Mon 2014-04-14 03:00:16 EDT; 1h 41min ago
 Main PID: 773 (colord)
   CGroup: /system.slice/colord.service
           └─773 /usr/libexec/colord

Apr 14 03:00:17 unused-4-124.brq.redhat.com colord[773]: Profile added: icc-0f6451e33e7342d0f90bb960912bb812
Apr 14 03:00:17 unused-4-124.brq.redhat.com colord[773]: Profile added: icc-8daff74b7142df23f76b3d5ef126bbf9
Apr 14 03:00:17 unused-4-124.brq.redhat.com colord[773]: Profile added: icc-7e1e684edc9a0671f5305d656d8cb8c9
Apr 14 03:00:17 unused-4-124.brq.redhat.com colord[773]: Profile added: icc-021ec903471f953c28c57ccde43f9134
Apr 14 03:00:17 unused-4-124.brq.redhat.com colord[773]: Profile added: icc-8f465237bb45ee1d16fdbd6b4038c719
Apr 14 03:00:17 unused-4-124.brq.redhat.com colord[773]: Device added: sysfs-HP-Officejet_Pro_8500_A909a
Apr 14 03:00:17 unused-4-124.brq.redhat.com colord[773]: Profile added: HP-Officejet-Pro-8500-A909a-Gray..
Apr 14 03:00:17 unused-4-124.brq.redhat.com colord[773]: Profile added: HP-Officejet-Pro-8500-A909a-RGB..
Apr 14 03:00:17 unused-4-124.brq.redhat.com colord[773]: (colord:773): Cd-WARNING **: failed to get session [pid 680]: Unknown error -2
Apr 14 03:00:17 unused-4-124.brq.redhat.com colord[773]: Device added: cups-HP-Officejet-Pro-8500-A909a
Hint: Some lines were ellipsized, use -l to show in full.


Expected results:
no warning

Additional info:
Comment 1 Petr Sklenar 2014-04-14 07:50:57 EDT
[root@unused-4-124 ~]# ps aux
root       680  0.0  0.2 182676  4848 ?        Ss   03:00   0:00 /usr/sbin/cupsd -f
Comment 2 Tim Waugh 2014-04-16 07:47:26 EDT
Created attachment 886859 [details]
cups-colord-interface.patch

Here's the fix.
Comment 9 errata-xmlrpc 2015-03-05 04:08:48 EST
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2015-0386.html

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