Red Hat Bugzilla – Bug 108788
accessing any PTAL device causes the system to lock up solid
Last modified: 2007-04-18 12:59:02 EDT
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Description of problem:
Anytime I try to access any PTAL functions on my USB connected HP
OfficeJet K60, the entire machine locks up solid. By 'access' I mean
printing a CUPS test page or running 'ptal-hp display'.
I am running on a HyperThreaded P4 using the smp kernels. I have
tried the shipped RH9 kernel, one of the early errata kernels, and the
current (as of 11/1) errata kernel.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. export LANG=C #to get around the perl problem
2. /etc/init.d/hpoj start
3. ptal-hp display
Actual Results: the machine locked up solid... no reponse to
keyboard or mouse input... doesn't even answer pings
Expected Results: a text string that matches what's on the display of
This hang doesn't happen when booted with the uniprocessor kernel.
Which probably means it's a kernel bug, but I don't know enough about
how the PTAL stuff works to file a meaningful kernel bug report.
Yes, this is a kernel bug.
Thanks for the bug report. However, Red Hat no longer maintains this version of
the product. Please upgrade to the latest version and open a new bug if the problem
The Fedora Legacy project (http://fedoralegacy.org/) maintains some older releases,
and if you believe this bug is interesting to them, please report the problem in
the bug tracker at: http://bugzilla.fedora.us/