Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1090629

Summary: Filtered message not opened in a separate window
Product: Red Hat Enterprise Linux 7 Reporter: Matěj Cepl <mcepl>
Component: evolutionAssignee: Matthew Barnes <mbarnes>
Status: CLOSED ERRATA QA Contact: Desktop QE <desktop-qa-list>
Severity: unspecified Docs Contact:
Priority: urgent    
Version: 7.0CC: fidencio, jkoten, jsvarova, mcrha, ssorce, vbenes
Target Milestone: rcKeywords: ZStream
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: evolution-3.8.5-22 Doc Type: Bug Fix
Doc Text:
When trying to open a message which did not belong to the current view filter, a separate message window closed immediately, was opened empty, or a selected message was not shown. This update makes sure that a selected message always belongs to the view filter, thus fixing the bug. Filtered messages are now successfully opened in a separate window.
Story Points: ---
Clone Of: Environment:
Last Closed: 2015-03-05 06:37:09 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1097270    
Attachments:
Description Flags
screencast of the reproduction
none
screenshot of the problematic window
none
evo patch none

Description Matěj Cepl 2014-04-23 19:29:33 UTC
Created attachment 889072 [details]
screencast of the reproduction

Description of problem:
see attached screencast ... when I double-click a message the window just jumps up and immediately hides.

Version-Release number of selected component (if applicable):
evolution-3.8.5-21.1.el7.x86_64

How reproducible:
100% (four out of four)

Comment 2 Matěj Cepl 2014-04-23 21:34:35 UTC
Created attachment 889098 [details]
screenshot of the problematic window

I get this on stderr:

  FAILED: Destination file already exists

** (evolution:2419): CRITICAL **: mail_session_configure_local_store: Cannot create folder 'Inbox': File exists

** (evolution:2419): CRITICAL **: mail_session_configure_local_store: Cannot create folder 'Inbox': File exists

** (evolution:2419): CRITICAL **: e_mail_session_get_local_folder: assertion `CAMEL_IS_FOLDER (folder)' failed

(evolution:2419): GLib-GObject-CRITICAL **: g_object_ref: assertion `G_IS_OBJECT (object)' failed
java version "1.7.0_51"
OpenJDK Runtime Environment (rhel-2.4.5.5.el7-x86_64 u51-b31)
OpenJDK 64-Bit Server VM (build 24.51-b03, mixed mode)

** (evolution:2419): CRITICAL **: e_mail_session_get_local_folder: assertion `CAMEL_IS_FOLDER (folder)' failed

** (evolution:2419): CRITICAL **: mail_folder_cache_note_folder: assertion `CAMEL_IS_FOLDER (folder)' failed

** (evolution:2419): CRITICAL **: e_mail_session_get_local_folder: assertion `CAMEL_IS_FOLDER (folder)' failed

** (evolution:2419): CRITICAL **: mail_folder_cache_note_folder: assertion `CAMEL_IS_FOLDER (folder)' failed


But it is quite reproduceable even when there is visible only one read message with other messages unread. When I click on the read message, I get empty window which never fills with the text

Comment 3 RHEL Program Management 2014-05-01 05:47:12 UTC
This request was not resolved in time for the current release.
Red Hat invites you to ask your support representative to
propose this request, if still desired, for consideration in
the next release of Red Hat Enterprise Linux.

Comment 4 Milan Crha 2014-05-06 14:36:25 UTC
Upstream fix availabe at a corresponding bug report:
https://bugzilla.gnome.org/show_bug.cgi?id=666142

Comment 5 Milan Crha 2014-05-07 14:10:49 UTC
Created attachment 893292 [details]
evo patch

Backported upstream evo patch

Comment 9 Milan Crha 2014-06-02 13:52:15 UTC
*** Bug 1103732 has been marked as a duplicate of this bug. ***

Comment 10 Matěj Cepl 2014-06-16 12:36:23 UTC
Yes, this seems to be fixed in evolution-3.8.5-22.3.el7_0.x86_64. There is still noticeable delay between opening the window and filling it with text (especially when Evolution is otherwise busy) ... it seems silly when the exactly the same message is shown just fine in the main window of Evo. But generally the message gets displayed and so this bug can be called fixed.

Comment 14 errata-xmlrpc 2015-03-05 06:37:09 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2015-0305.html