Created attachment 891080 [details] crash counts Description of problem: The statistics at Problem Tracker do not update, not reflecting the actual crash count. Version-Release number of selected component (if applicable): abrt-2.2.1-1.fc20.x86_64 How reproducible: don't know (just noticed it, no other repeated crashes to look at) Actual results: see the attached screenshot - it crashed six times just on my machine, yet the crash count for that version is just 4 Expected results: the crash count on the server is at least the crash count reported locally Additional info: I've tried to report the crash again, but it just tried to add me to CC on the bug I'm already on, and did not updated the crash count.
Hello! Thank you for the report. This is an expected behaviour. See the explanation below: 1. the crash counters are not updated immediately, it takes some time to propagate the data updates from the low level storage to the web UI 2. ABRT client increments the server's counter upon a problem detection - if connection to the server doesn't work, the client will INCREMENT the server's counter once the connection is re-established (but the local counter might grew more than one occurrence) - moreove, on Fedora, the client increments the server's counter only when a desktop session is opened. If you want to report every crash on your system at any time, enabled the system auto-reporting [1]. > Additional info: > I've tried to report the crash again, but it just tried to add me to CC on the > bug I'm already on, and did not updated the crash count. Be sure that the report has been sent to the ABRT server. ABRT client tries to add you to CC after submitting the report [2]. 1: http://abrt.readthedocs.org/en/latest/conf.html#system-autoreporting 2: https://github.com/abrt/abrt/blob/master/src/plugins/abrt-action-ureport