Bug 1093271 - NetworkManager does not list mobile broadband connection
Summary: NetworkManager does not list mobile broadband connection
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: NetworkManager
Version: 20
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Dan Williams
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2014-05-01 06:05 UTC by Sebastian Bergmann
Modified: 2015-06-29 20:23 UTC (History)
8 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2015-06-29 20:23:28 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)

Description Sebastian Bergmann 2014-05-01 06:05:27 UTC
I am using Fedora 20 with the rhughes/f20-gnome-3-12 COPR on a Lenovo ThinkPad X1 Carbon (2014).

Since a recent package update the mobile broadband connection is no longer listed in NetworkManager.

When I restart the ModemManager service ("sudo service ModemManager restart") I get the following:

SELinux is preventing /usr/sbin/ModemManager from execute access on the file .

*****  Plugin catchall (100. confidence) suggests   **************************

If you believe that ModemManager should be allowed execute access on the  file by default.
Then you should report this as a bug.
You can generate a local policy module to allow this access.
Do
allow this access for now by executing:
# grep ModemManager /var/log/audit/audit.log | audit2allow -M mypol
# semodule -i mypol.pp

Additional Information:
Source Context                system_u:system_r:modemmanager_t:s0
Target Context                system_u:object_r:bin_t:s0
Target Objects                 [ file ]
Source                        ModemManager
Source Path                   /usr/sbin/ModemManager
Port                          <Unknown>
Host                          localhost.localdomain
Source RPM Packages           ModemManager-1.2.0-1.fc20.x86_64
Target RPM Packages           
Policy RPM                    selinux-policy-3.12.1-153.fc20.noarch
Selinux Enabled               True
Policy Type                   targeted
Enforcing Mode                Enforcing
Host Name                     localhost.localdomain
Platform                      Linux localhost.localdomain
                              3.13.10-200.fc20.x86_64 #1 SMP Mon Apr 14 20:34:16
                              UTC 2014 x86_64 x86_64
Alert Count                   108
First Seen                    2014-04-03 16:40:53 CEST
Last Seen                     2014-05-01 07:55:02 CEST
Local ID                      719e2a94-1a7c-4b37-9b06-850b35c92701

Raw Audit Messages
type=AVC msg=audit(1398923702.379:399): avc:  denied  { execute } for  pid=2696 comm="ModemManager" path="/usr/lib64/gvfs/libgvfscommon.so" dev="dm-2" ino=2490810 scontext=system_u:system_r:modemmanager_t:s0 tcontext=system_u:object_r:bin_t:s0 tclass=file


type=SYSCALL msg=audit(1398923702.379:399): arch=x86_64 syscall=mmap success=no exit=EACCES a0=0 a1=23cdb8 a2=5 a3=802 items=0 ppid=1 pid=2696 auid=4294967295 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 ses=4294967295 tty=(none) comm=ModemManager exe=/usr/sbin/ModemManager subj=system_u:system_r:modemmanager_t:s0 key=(null)

Hash: ModemManager,modemmanager_t,bin_t,file,execute

Comment 1 Sebastian Bergmann 2014-05-01 06:10:46 UTC
I ran

  grep ModemManager /var/log/audit/audit.log | audit2allow -M mypol
  semodule -i mypol.pp
  service ModemManager restart

and no longer the SELinux error. However, I also still do not see the mobile broadband connection in NetworkManager.

Comment 2 Jirka Klimes 2014-05-16 08:25:17 UTC
Can you try with SELinux disabled? (sudo setenforce 0)
If that doesn't help, please include system logs.

Comment 3 Sebastian Bergmann 2014-05-17 07:22:52 UTC
"sudo setenforce 0" does not seem to have an effect:

  $ sudo setenforce 0

  $ getenforce       
  Permissive

  $ sestatus         
  SELinux status:                 enabled
  SELinuxfs mount:                /sys/fs/selinux
  SELinux root directory:         /etc/selinux
  Loaded policy name:             targeted
  Current mode:                   permissive
  Mode from config file:          enforcing
  Policy MLS status:              enabled
  Policy deny_unknown status:     allowed
  Max kernel policy version:      29

Comment 4 Sebastian Bergmann 2014-05-17 07:28:14 UTC
I booted with "selinux=0" now just to make sure

  $ getenforce
  disabled

  $ sestatus
  SELinux status:                 disabled

But even with SELinux completely disabled NetworkManager does not list my mobile broadband connection.

Looks like this is not related to SELinux after all.

Comment 5 Dan Williams 2014-05-20 17:29:34 UTC
Is the ModemManager service enabled?  Try:

systemctl enable ModemManager
systemctl start ModemManager

If that fails to make things work on restart, then lets get the output of:

systemctl status ModemManager

Comment 6 Sebastian Bergmann 2014-05-21 05:16:41 UTC
ModemManager.service - Modem Manager
   Loaded: loaded (/usr/lib/systemd/system/ModemManager.service; enabled)
   Active: active (running) since Wed 2014-05-21 07:06:16 CEST; 26s ago
 Main PID: 924 (ModemManager)
   CGroup: /system.slice/ModemManager.service
           └─924 /usr/sbin/ModemManager

May 21 07:06:19 localhost.localdomain ModemManager[924]: <warn>  Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:1c.1/0000:03:00.0': not supported by any plugin
May 21 07:06:20 localhost.localdomain ModemManager[924]: [/dev/cdc-wdm0] Queried max control message size: 512
May 21 07:06:20 localhost.localdomain ModemManager[924]: <info>  Creating modem with plugin 'Generic' and '3' ports
May 21 07:06:20 localhost.localdomain ModemManager[924]: <info>  Modem for device at '/sys/devices/pci0000:00/0000:00:14.0/usb2/2-4' successfully created
May 21 07:06:20 localhost.localdomain ModemManager[924]: [/dev/cdc-wdm0] Queried max control message size: 512
May 21 07:06:29 localhost.localdomain ModemManager[924]: <warn>  Modem couldn't be initialized: Couldn't check unlock status: SIM not inserted
May 21 07:06:29 localhost.localdomain ModemManager[924]: <info>  Modem: state changed (unknown -> failed)
May 21 07:06:32 localhost.localdomain ModemManager[924]: <info>  Creating modem with plugin 'Generic' and '1' ports
May 21 07:06:32 localhost.localdomain ModemManager[924]: <warn>  Could not grab port (tty/ttyS0): 'Cannot add port 'tty/ttyS0', unhandled serial type'
May 21 07:06:32 localhost.localdomain ModemManager[924]: <warn>  Couldn't create modem for device at '/sys/devices/pci0000:00/0000:00:16.3': Failed to find primary AT port

Comment 7 Sebastian Bergmann 2014-05-21 05:18:23 UTC
I do not understand the "SIM not inserted" warning as a SIM is inserted. When I initially got and set up the laptop the mobile broadband connection worked find with that SIM.

Comment 8 Dan Williams 2014-05-21 15:45:27 UTC
Do you have /dev/ttyACM0 or ACM1 devices on the system?  If so, could you install 'minicom' and then:

systemctl mask ModemManager
systemctl stop ModemManager
minicom -D /dev/ttyACM0

once that has started, type:

AT+CPIN?

and hit Return/Enter.  What is the response?

After you get the response, then try:

AT+CIMI

and hit Return/Enter.  *Don't* paste this number, but just tell me if it is a ~15 number.  For example, the whole exchange should look like this if everything is going well:

----------------
AT+CPIN?
+CPIN: READY

OK
AT+CIMI
311480000012345

OK
----------------

If the modem doesn't think the SIM is inserted, you will see something like this:

----------------
AT+CPIN?
+CME ERROR: SIM not inserted
AT+CIMI
ERROR
----------------
Sometimes the SIM can be inserted the wrong way becuase the machine allows you to do that.  Sometimes it can be vibrated loose.  If the device really doesn't think you have a SIM card inserted, try ejecting the SIM and re-inserting it, making sure it's inserted correctly.

Let me know!

Comment 9 Sebastian Bergmann 2014-05-21 16:45:13 UTC
The SIM card is inserted correctly. I removed it and put it back in.

I do not see the characters ("AT+CPIN?") when I type them in minocom. After Return/Enter I get an "+CME ERROR: 10":

Welcome to minicom 2.6.2

OPTIONS: I18n 
Compiled on Aug  7 2013, 13:32:48.
Port /dev/ttyACM0, 18:42:24

Press CTRL-A Z for help on special keys


+CME ERROR: 10

Comment 10 Sebastian Bergmann 2014-05-21 16:48:04 UTC
The output of "systemctl status ModemManager" has changed:

ModemManager.service - Modem Manager
   Loaded: loaded (/usr/lib/systemd/system/ModemManager.service; enabled)
   Active: active (running) since Wed 2014-05-21 18:46:21 CEST; 3s ago
 Main PID: 3340 (ModemManager)
   CGroup: /system.slice/ModemManager.service
           └─3340 /usr/sbin/ModemManager

May 21 18:46:21 localhost.localdomain ModemManager[3340]: <info>  ModemManager (version 1.2.0-1.fc20) starting...
May 21 18:46:21 localhost.localdomain systemd[1]: Started Modem Manager.
May 21 18:46:24 localhost.localdomain ModemManager[3340]: <warn>  Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:19.0': not supported by any plugin
May 21 18:46:24 localhost.localdomain ModemManager[3340]: <warn>  Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:1c.1/0000:03:00.0': not supported by any plugin
May 21 18:46:25 localhost.localdomain ModemManager[3340]: [/dev/cdc-wdm0] Queried max control message size: 512
May 21 18:46:25 localhost.localdomain ModemManager[3340]: [/dev/cdc-wdm0] No transaction matched in received message
May 21 18:46:25 localhost.localdomain ModemManager[3340]: <info>  Creating modem with plugin 'Generic' and '3' ports
May 21 18:46:25 localhost.localdomain ModemManager[3340]: <info>  Modem for device at '/sys/devices/pci0000:00/0000:00:14.0/usb2/2-4' successfully created
May 21 18:46:25 localhost.localdomain ModemManager[3340]: [/dev/cdc-wdm0] Queried max control message size: 512

So it's no longer complaining about the SIM card missing. The mobile broadband connection is still not listed in the NetworkManager applet, though.

Comment 11 Dan Williams 2014-05-21 18:35:02 UTC
So CME ERROR: 10 is "SIM not inserted".  So the modem is at least being consistent :)  If the modem reports that the SIM is not inserted, there's not much that ModemManager or NetworkManager can do; the modem simply doesn't think there is a SIM and it will not connect to the network.

However, you said that the output has changed; so lets check that out:

mmcli -L

That will return one or more modems; look at the  number on the end of each modem.  For that modem, type:

mmcli -m <number>

and lets take a look at the output to see what state the modem is now in.  For example:

$ mmcli -L
Found 2 modems:
	/org/freedesktop/ModemManager1/Modem/1 [Sierra Wireless, Incorporated] USB 306
	/org/freedesktop/ModemManager1/Modem/0 [HP] HP hs2350 HSPA+ MobileBroadband

$ mmcli -m 1
...
  -------------------------
  Status   |           lock: 'unknown'
           | unlock retries: 'unknown'
           |          state: 'failed'
           |  failed reason: 'sim-missing'
           |    power state: 'on'
           |    access tech: 'unknown'
           | signal quality: '0' (cached)
...

This modem reports the SIM card missing.

Comment 12 Sebastian Bergmann 2014-05-21 18:52:38 UTC
/org/freedesktop/ModemManager1/Modem/0 (device id '11fbc76eb2f51d02e3b7fc8c7623856b10539f96')
  -------------------------
  Hardware |   manufacturer: 'Generic'
           |          model: 'MBIM [1199:A001]'
           |       revision: 'FIH7160_V1.1_MODEM_01.1349.12'
           |      supported: 'gsm-umts, lte'
           |        current: 'gsm-umts, lte'
           |   equipment id: '013937000279826'
  -------------------------
  System   |         device: '/sys/devices/pci0000:00/0000:00:14.0/usb2/2-4'
           |        drivers: 'cdc_acm, cdc_mbim'
           |         plugin: 'Generic'
           |   primary port: 'cdc-wdm0'
           |          ports: 'wwp0s20u4 (net), cdc-wdm0 (mbim), ttyACM0 (at)'
  -------------------------
  Numbers  |           own : 'unknown'
  -------------------------
  Status   |           lock: 'unknown'
           | unlock retries: 'unknown'
           |          state: 'failed'
           |  failed reason: 'sim-missing'
           |    power state: 'low'
           |    access tech: 'unknown'
           | signal quality: '0' (cached)
  -------------------------
  Modes    |      supported: 'allowed: 2g, 3g, 4g; preferred: none'
           |        current: 'allowed: any; preferred: none'
  -------------------------
  Bands    |      supported: 'unknown'
           |        current: 'unknown'
  -------------------------
  IP       |      supported: 'ipv4, ipv6, ipv4v6'
  -------------------------
  SIM      |           path: 'none'

  -------------------------
  Bearers  |          paths: 'none'

Comment 13 Rob Sharp 2014-06-06 13:15:38 UTC
Hi,

I'm seeing a similar problem with my Sierra 320U.

This device has previously worked with ModemManager, but has broken since around when I started using the f20-gnome-3-12 copr repo.

I can still use the card by running dhclient against its interface.

I see a similar output to Comment 10 above:

~  ᐅ systemctl status ModemManager -l
ModemManager.service - Modem Manager
   Loaded: loaded (/usr/lib/systemd/system/ModemManager.service; enabled)
   Active: active (running) since Fri 2014-06-06 21:51:44 EST; 1h 22min ago
 Main PID: 740 (ModemManager)
   CGroup: /system.slice/ModemManager.service
           └─740 /usr/sbin/ModemManager

Jun 06 21:51:44 laphroaig systemd[1]: Starting Modem Manager...
Jun 06 21:51:44 laphroaig ModemManager[740]: <info>  ModemManager (version 1.2.0-1.fc20) starting...
Jun 06 21:51:44 laphroaig systemd[1]: Started Modem Manager.
Jun 06 21:51:46 laphroaig ModemManager[740]: <warn>  Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:19.0': not supported by any plugin
Jun 06 21:51:46 laphroaig ModemManager[740]: <warn>  Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:1c.1/0000:03:00.0': not supported by any plugin
Jun 06 21:52:02 laphroaig ModemManager[740]: <info>  Creating modem with plugin 'Generic' and '1' ports
Jun 06 21:52:02 laphroaig ModemManager[740]: <warn>  Could not grab port (tty/ttyS0): 'Cannot add port 'tty/ttyS0', unhandled serial type'
Jun 06 21:52:02 laphroaig ModemManager[740]: <warn>  Couldn't create modem for device at '/sys/devices/pci0000:00/0000:00:16.3': Failed to find primary AT port

Comment 14 Berend De Schouwer 2014-09-11 14:00:50 UTC
Similar problem with a Huawei K3765

I can manually connect, but it doesn't show up in Gnome's list of available network connections (even when connected!)


After powercycle:

$ systemctl status ModemManager
ModemManager.service - Modem Manager
   Loaded: loaded (/usr/lib/systemd/system/ModemManager.service; enabled)
   Active: active (running) since Thu 2014-09-11 11:43:23 SAST; 4h 11min ago
 Main PID: 657 (ModemManager)
   CGroup: /system.slice/ModemManager.service
           └─657 /usr/sbin/ModemManager

Sep 11 15:54:27 klatch.company.net ModemManager[657]: <warn>  (ttyUSB2): port attributes not fully set
Sep 11 15:54:27 klatch.company.net ModemManager[657]: <warn>  (ttyUSB1): port attributes not fully set
Sep 11 15:54:28 klatch.company.net ModemManager[657]: <warn>  (ttyUSB0): port attributes not fully set
Sep 11 15:54:31 klatch.company.net ModemManager[657]: <warn>  (ttyUSB2): port attributes not fully set
Sep 11 15:54:31 klatch.company.net ModemManager[657]: <warn>  (ttyUSB1): port attributes not fully set
Sep 11 15:54:41 klatch.company.net ModemManager[657]: <info>  Creating modem with plugin 'Huawei' and '4' ports
Sep 11 15:54:41 klatch.company.net ModemManager[657]: <warn>  (ttyUSB2): port attributes not fully set
Sep 11 15:54:41 klatch.company.net ModemManager[657]: <info>  Modem for device at '/sys/devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.2' successfully created
Sep 11 15:54:41 klatch.company.net ModemManager[657]: Error while checking ^SYSCFGEX format: Unknown error
Sep 11 15:54:46 klatch.company.net ModemManager[657]: <info>  Modem: state changed (unknown -> disabled)


Manually connect:

$ mmcli --modem '/org/freedesktop/ModemManager1/Modem/3' --simple-connect="apn=internet"
successfully connected the modem

$ systemctl status ModemManager
ModemManager.service - Modem Manager
   Loaded: loaded (/usr/lib/systemd/system/ModemManager.service; enabled)
   Active: active (running) since Thu 2014-09-11 11:43:23 SAST; 4h 12min ago
 Main PID: 657 (ModemManager)
   CGroup: /system.slice/ModemManager.service
           └─657 /usr/sbin/ModemManager

Sep 11 15:56:03 klatch.company.net ModemManager[657]: <info>  Simple connect state (5/8): Register
Sep 11 15:56:03 klatch.company.net ModemManager[657]: <info>  Simple connect state (6/8): Bearer
Sep 11 15:56:03 klatch.company.net ModemManager[657]: <info>  Simple connect state (7/8): Connect
Sep 11 15:56:03 klatch.company.net ModemManager[657]: <info>  Modem /org/freedesktop/ModemManager1/Modem/3: state changed (registered -> connecting)
Sep 11 15:56:03 klatch.company.net ModemManager[657]: <info>  Modem /org/freedesktop/ModemManager1/Modem/3: signal quality updated (60)
Sep 11 15:56:03 klatch.company.net ModemManager[657]: <warn>  (ttyUSB0): port attributes not fully set
Sep 11 15:56:03 klatch.company.net ModemManager[657]: <info>  Modem /org/freedesktop/ModemManager1/Modem/3: access technology changed (unknown -> umts)
Sep 11 15:56:03 klatch.company.net ModemManager[657]: <info>  Modem /org/freedesktop/ModemManager1/Modem/3: state changed (connecting -> connected)
Sep 11 15:56:03 klatch.company.net ModemManager[657]: <info>  Simple connect state (8/8): All done
Sep 11 15:56:06 klatch.company.net ModemManager[657]: <info>  Modem /org/freedesktop/ModemManager1/Modem/3: signal quality updated (64)


No "Mobile Broadband" in gnome control center.


Bluetooth connections to my cellphone don't show up as a network connection either.  I can send files to my cellphone, but not connect through it.


  -------------------------
  Hardware |   manufacturer: 'huawei'
           |          model: 'K3765'
           |       revision: '11.126.03.06.00'
           |      supported: 'gsm-umts'
           |        current: 'gsm-umts'
           |   equipment id: '358880030011657'
  -------------------------
  System   |         device: '/sys/devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.2'
           |        drivers: 'option1, cdc_ether'
           |         plugin: 'Huawei'
           |   primary port: 'ttyUSB2'
           |          ports: 'ttyUSB0 (at), ttyUSB1 (qcdm), ttyUSB2 (at), wwp0s29u1u2i1 (net)'
  -------------------------
  Numbers  |           own : 'unknown'
  -------------------------
  Status   |           lock: 'none'
           | unlock retries: 'sim-pin (3), sim-pin2 (3), sim-puk (10), sim-puk2 (10)'
           |          state: 'connected'
           |    power state: 'on'
           |    access tech: 'umts'
           | signal quality: '80' (recent)
  -------------------------
  Modes    |      supported: 'allowed: 2g, 3g; preferred: none
           |                  allowed: 2g, 3g; preferred: 2g
           |                  allowed: 2g, 3g; preferred: 3g
           |                  allowed: 2g; preferred: none
           |                  allowed: 3g; preferred: none'
           |        current: 'allowed: 2g, 3g; preferred: none'
  -------------------------
  Bands    |      supported: 'unknown'
           |        current: 'unknown'
  -------------------------
  IP       |      supported: 'ipv4, ipv6'

Comment 15 Berend De Schouwer 2014-09-11 14:26:52 UTC
Downgrading networkmanager from NetworkManager 0.9.9.1-4.git20140319.fc20 to 0.9.9.0-20.git20131003.fc20 fixed my problem.

Comment 16 Sebastian Bergmann 2014-09-11 14:36:39 UTC
Never downgraded a package before. How did you do that, Berend?

Comment 17 Berend De Schouwer 2014-09-11 15:01:20 UTC
In my case:

1. download it (from Fedora ftp sites)
2. rpm -Uvh package.rpm [package.rpm ...] --oldpackage

In general you wanna avoid mixing rpm and yum/dnf, but hey!

Packages you'll need:

libnm-gtk-0.9.9.0-7.git20131028.fc20.x86_64.rpm
ModemManager-1.1.0-2.git20130913.fc20.x86_64.rpm
ModemManager-glib-1.1.0-2.git20130913.fc20.x86_64.rpm
NetworkManager-0.9.9.0-20.git20131003.fc20.x86_64.rpm
network-manager-applet-0.9.9.0-7.git20131028.fc20.x86_64.rpm
NetworkManager-glib-0.9.9.0-20.git20131003.fc20.x86_64.rpm
nm-connection-editor-0.9.9.0-7.git20131028.fc20.x86_64.rpm

The networkmanager downgrade in particular fixed *my* problem, but it will moan at you if you don't downgrade the others too.

Note: dnf or yum update will re-upgrade them.  I don't know how to hold a .rpm.

Comment 18 Saurav Sengupta 2014-09-19 22:31:50 UTC
I can confirm that downgrading as mentioned in comment #15 solves the problem.

For comment #16 and comment #17:-
As of this writing, I did not need to download the packages manually and install using rpm. The required package versions were still available in the Fedora and Updates repositories, so su -c 'dnf downgrade NetworkManager NetworkManager-glib ModemManager ModemManager-glib libnm-gtk nm-connection-editor' worked for me, (although I did have to downgrade more than once to get to the required versions). network-manager-applet was not required.

> dnf or yum update will re-upgrade them.  I don't know how to hold a .rpm.
In the repo file for rhughes-f20-gnome-3-12 (in /etc/yum.repos.d/) add the line
exclude=*NetworkManager*,*ModemManager*,*libnm*,*nm-connection-editor*
to prevent these packages from being upgraded.

Comment 19 Fedora End Of Life 2015-05-29 11:43:30 UTC
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Approximately 4 (four) weeks from now Fedora will stop maintaining
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bug reports from releases that are no longer maintained. At that time
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Package Maintainer: If you wish for this bug to remain open because you
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Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 20 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 20 Fedora End Of Life 2015-06-29 20:23:28 UTC
Fedora 20 changed to end-of-life (EOL) status on 2015-06-23. Fedora 20 is
no longer maintained, which means that it will not receive any further
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