Bug 1096068 - registering a client without passing env and org raises undefined method error
Summary: registering a client without passing env and org raises undefined method error
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Registration
Version: 6.0.3
Hardware: Unspecified
OS: Unspecified
high vote
Target Milestone: Unspecified
Assignee: Eric Helms
QA Contact: Sachin Ghai
URL: http://projects.theforeman.org/issues...
: 1099992 1101417 (view as bug list)
Depends On:
TreeView+ depends on / blocked
Reported: 2014-05-09 07:58 UTC by Sachin Ghai
Modified: 2019-09-26 17:41 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2014-07-02 14:06:54 UTC
Target Upstream Version:

Attachments (Terms of Use)
logs from server (var/log/foreman/production.log) (13.95 KB, text/x-log)
2014-05-09 07:58 UTC, Sachin Ghai
no flags Details

System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 6082 0 None None None 2016-04-22 16:18:52 UTC

Description Sachin Ghai 2014-05-09 07:58:44 UTC
Created attachment 893875 [details]
logs from server (var/log/foreman/production.log)

Description of problem:
was trying to register a client via subscription-manager and got following error:

[root@scroponok yum.repos.d]# subscription-manager register --username admin --password changeme
undefined method `default_environment' for nil:NilClass

Version-Release number of selected component (if applicable):
Satellite 6 Beta Snap 4


on client:

* apr-util-ldap-1.3.9-3.el6_0.1.x86_64
* candlepin-0.9.7-1.el6_5.noarch
* candlepin-scl-1-5.el6_4.noarch
* candlepin-scl-quartz-2.1.5-5.el6_4.noarch
* candlepin-scl-rhino-1.7R3-1.el6_4.noarch
* candlepin-scl-runtime-1-5.el6_4.noarch
* candlepin-selinux-0.9.7-1.el6_5.noarch
* candlepin-tomcat6-0.9.7-1.el6_5.noarch
* elasticsearch-0.90.10-4.el6sat.noarch
* foreman-
* foreman-compute-
* foreman-gce-
* foreman-libvirt-
* foreman-ovirt-
* foreman-postgresql-
* foreman-proxy-
* foreman-release-1.6.0-0.develop.201405061106gitfdc476d.el6.noarch
* foreman-selinux-1.5.0-0.develop.el6sat.noarch
* foreman-vmware-
* katello-1.5.0-22.el6sat.noarch
* katello-ca-1.0-1.noarch
* katello-certs-tools-1.5.5-1.el6sat.noarch
* katello-installer-0.0.37-1.el6sat.noarch
* openldap-2.4.23-32.el6_4.1.x86_64
* pulp-katello-plugins-0.2-1.el6sat.noarch
* pulp-nodes-common-2.3.1-0.4.beta.el6sat.noarch
* pulp-nodes-parent-2.3.1-0.4.beta.el6sat.noarch
* pulp-puppet-plugins-2.3.1-0.4.beta.el6sat.noarch
* pulp-rpm-plugins-2.3.1-0.4.beta.el6sat.noarch
* pulp-selinux-2.3.1-0.4.beta.el6sat.noarch
* pulp-server-2.3.1-0.4.beta.el6sat.noarch
* python-ldap-2.3.10-1.el6.x86_64
* ruby193-rubygem-ldap_fluff-0.2.2-2.el6sat.noarch
* ruby193-rubygem-net-ldap-0.3.1-3.el6sat.noarch
* ruby193-rubygem-runcible-1.0.8-1.el6sat.noarch
* rubygem-hammer_cli-0.1.0-12.el6sat.noarch
* rubygem-hammer_cli_foreman-0.1.0-12.el6sat.noarch
* rubygem-hammer_cli_foreman_tasks-0.0.2-5.el6sat.noarch
* rubygem-hammer_cli_katello-0.0.3-22.el6sat.noarch

How reproducible:

Steps to Reproduce:
1. install following package on client.. pull it from server
2. install katello agent
3. register client with subscription-manager

Actual results:
undefined method `default_environment' for nil:NilClass

Expected results:
user should get proper error message if org and env is required for registeration

Additional info:

please see the production.log in attachment

2014-05-09 13:18:53,466 [ERROR]  @managercli.py:1059 - undefined method `default_environment' for nil:NilClass
Traceback (most recent call last):
  File "/usr/share/rhsm/subscription_manager/managercli.py", line 1054, in _do_command
  File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 722, in registerConsumer
    return self.conn.request_post(url, params)
  File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 544, in request_post
    return self._request("POST", method, params)
  File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 469, in _request
    self.validateResponse(result, request_type, handler)
  File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 511, in validateResponse
    raise RestlibException(response['status'], error_msg)
RestlibException: undefined method `default_environment' for nil:NilClass

Comment 1 RHEL Program Management 2014-05-09 08:25:26 UTC
Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.

Comment 3 Brad Buckingham 2014-05-27 15:41:07 UTC
Are you still seeing this issue? 
If so, can you provide details on the exact subscription-manager command-line being used?  (I am able to register clients; however, perhaps there is a difference in scenario).

[root@testhost1 ~]# subscription-manager register --username admin --password mypassword --org ACME_Corporation --environment Library
The system has been registered with ID: 08a81b20-9871-4fec-af8d-8d32f17c69bd 
[root@testhost1 ~]# subscription-manager unregister
System has been unregistered.
[root@testhost1 ~]# subscription-manager register --username admin --password mypassword --org ACME_Corporation --environment Library/os_view
The system has been registered with ID: 3f64692e-c964-4269-8d3c-c7b9a6891759

Comment 4 Sachin Ghai 2014-05-28 05:50:49 UTC
Yes, it is still reproducible. 

- Client is of rhel6.5 server
- Installed package version: subscription-manager-1.9.11-1.el6.x86_64

And scenario is: execute subscription-manager cmd without --org and --env options.

[root@scroponok ~]# subscription-manager register --username admin --password changeme --force
undefined method `organizations' for nil:NilClass

when I pass --org and --env options, then cmd executes successfully:

[root@scroponok ~]# subscription-manager register --username admin --password changeme --org ACME_Corporation --env Library --force
The system has been registered with ID: f552c4d4-53d7-4f63-ab01-4f3c7c453b7

Comment 5 Eric Helms 2014-06-05 18:49:52 UTC
Created redmine issue http://projects.theforeman.org/issues/6082 from this bug

Comment 6 Mike McCune 2014-06-06 03:41:28 UTC
*** Bug 1099992 has been marked as a duplicate of this bug. ***

Comment 7 Mike McCune 2014-06-06 21:18:19 UTC
*** Bug 1101417 has been marked as a duplicate of this bug. ***

Comment 8 Bryan Kearney 2014-06-10 10:59:12 UTC
Moving to POST since upstream bug http://projects.theforeman.org/issues/6082 has been closed

Comment 11 Sachin Ghai 2014-06-17 07:07:26 UTC
Verified with sat6 beta snap9 compose2

without passing --org and --env, I can register the client with rhsm. It takes ACME_Corporation as default org and Library as default env.

[root@scroponok ~]# subscription-manager register --username admin --password changeme
The system has been registered with ID: b87c3004-91b5-41ee-9956-4a0c070b9364 
[root@scroponok ~]# 

[root@vodka ~]# subscription-manager register --username admin --password changeme
The system has been registered with ID: 16a52918-ce51-4729-a2dc-acf412458868 
[root@vodka ~]#

Comment 12 Bryan Kearney 2014-07-02 14:06:54 UTC
This was delivered with 6.0.3, which is the Satellite 6 Beta.

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