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Bug 1097208 - rhsmcertd service is failing to update the certs and failing to log the error in /var/log/rhsm/rhsm.log
Summary: rhsmcertd service is failing to update the certs and failing to log the error...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.6
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Bryan Kearney
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel66
TreeView+ depends on / blocked
 
Reported: 2014-05-13 11:42 UTC by Shwetha Kallesh
Modified: 2014-10-14 07:46 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
no documentation required
Clone Of:
Environment:
Last Closed: 2014-10-14 07:46:58 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2014:1384 0 normal SHIPPED_LIVE subscription-manager bug fix and enhancement update 2014-10-14 01:27:50 UTC

Description Shwetha Kallesh 2014-05-13 11:42:22 UTC 
Description of problem:
Observed that rhsmcertd is failing update the certs and nothing seems to logged into /var/log/rhsm/rhsm.log

Version-Release number of selected component (if applicable):

[root@shwetha-workstation ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.12-1
subscription-manager: 1.11.6-1.git.8.2f8bcf8.el6
python-rhsm: 1.11.4-1.git.1.2f38ded.el6

How reproducible:


Steps to Reproduce:

[root@shwetha-workstation ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Awesome OS Instance Server Bits
Product ID:     32060
Version:        6.1
Arch:           ALL
Status:         Not Subscribed
Status Details: Not supported by a valid subscription.
Starts:         
Ends:           

Product Name:   Awesome OS for x86_64 Bits
Product ID:     100000000000002
Version:        3.11
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not supported by a valid subscription.
Starts:         
Ends:   

[root@shwetha-workstation ~]# cat /etc/rhsm/rhsm.conf | grep auto-attach -A2
# Interval to run auto-attach (in minutes):
autoAttachInterval = 1

[root@shwetha-workstation ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Awesome OS Instance Server Bits
Product ID:     32060
Version:        6.1
Arch:           ALL
Status:         Not Subscribed
Status Details: Not supported by a valid subscription.
Starts:         
Ends:           

Product Name:   Awesome OS for x86_64 Bits
Product ID:     100000000000002
Version:        3.11
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not supported by a valid subscription.
Starts:         
Ends:           


[root@shwetha-workstation ~]# /usr/libexec/rhsmcertd-worker
Traceback (most recent call last):
  File "/usr/libexec/rhsmcertd-worker", line 32, in <module>
    from subscription_manager.certlib import ConsumerIdentity
ImportError: cannot import name ConsumerIdentity


Actual results:


Expected results:


Additional info:
Comment 2 Carter Kozak 2014-05-15 13:46:43 UTC 
commit 13f609112c013897a425ecb029a9ffe5da7622c3
Author: ckozak <ckozak>
Date:   Thu May 15 08:53:03 2014 -0400

    1097208: 1097703: Fix rhsmcertd-worker daemon
    
    import consumer identity from identity, use the proper
    ActionClient (ActionCertClient does not exist)
Comment 4 Shwetha Kallesh 2014-06-28 19:13:08 UTC 
Marking verified!!

[root@dhcp-0-177 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.20-1
subscription management rules: 5.10
subscription-manager: 1.12.4-1.el6
python-rhsm: 1.12.3-1.git.0.526cd89.el6


[root@dhcp-0-177 ~]# tail -f /var/log/rhsm/rhsmcertd.log
Sat Jun 28 21:39:45 2014 [INFO] Cert check interval: 240.0 minute(s) [14400 second(s)]
Sat Jun 28 21:39:45 2014 [INFO] Waiting 120 second(s) [2.0 minute(s)] before running updates.
Sat Jun 28 21:42:06 2014 [INFO] (Auto-attach) Certificates updated.
Sat Jun 28 21:42:11 2014 [INFO] (Cert Check) Certificates updated.
Sun Jun 29 00:37:21 2014 [INFO] rhsmcertd is shutting down...
Sun Jun 29 00:37:21 2014 [INFO] Starting rhsmcertd...
Sun Jun 29 00:37:21 2014 [INFO] Auto-attach interval: 1.0 minute(s) [60 second(s)]
Sun Jun 29 00:37:21 2014 [INFO] Cert check interval: 240.0 minute(s) [14400 second(s)]
Sun Jun 29 00:37:21 2014 [INFO] Waiting 120 second(s) [2.0 minute(s)] before running updates.
Sun Jun 29 00:38:27 2014 [INFO] (Auto-attach) Certificates updated.

[root@dhcp-0-177 ~]# subscription-manager register --org admin 
Username: admin
Password: 
The system has been registered with ID: 4a48361a-3a55-434d-a8b5-6f48e6305103 
[root@dhcp-0-177 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Awesome OS Instance Server Bits
Product ID:     32060
Version:        6.1
Arch:           ALL
Status:         Not Subscribed
Status Details: Not supported by a valid subscription.
Starts:         
Ends:           

[root@dhcp-0-177 ~]# service rhsmcertd restart
Stopping rhsmcertd...                                      [  OK  ]
Starting rhsmcertd...                                      [  OK  ]
[root@dhcp-0-177 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Awesome OS Instance Server Bits
Product ID:     32060
Version:        6.1
Arch:           ALL
Status:         Subscribed
Status Details: 
Starts:         06/28/2014
Ends:           06/28/2015
Comment 6 errata-xmlrpc 2014-10-14 07:46:58 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2014-1384.html
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