Bug 1097792 - Terms and conditions update is causing a re-subscribe to email lists
Summary: Terms and conditions update is causing a re-subscribe to email lists
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: OpenShift Online
Classification: Red Hat
Component: Website
Version: 2.x
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ---
: ---
Assignee: Fabiano Franz
QA Contact: libra bugs
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2014-05-14 14:30 UTC by Fabiano Franz
Modified: 2015-05-15 01:34 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-07-15 10:28:57 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
Mailchimp Screen (27.69 KB, image/png)
2014-05-19 05:00 UTC, Fabiano Franz
no flags Details

Description Fabiano Franz 2014-05-14 14:30:20 UTC
Description of problem: the terms and conditions update that went out yesterday(?) is causing people to re-subscribe to MailChimp and to get welcome emails that don't make sense.


Version-Release number of selected component (if applicable):


How reproducible:


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Comment 1 Fabiano Franz 2014-05-15 02:27:01 UTC
Fix will be merged in 

https://github.com/openshift/li/pull/2668

This will be a hotfix so we need to test it in STG for the fix to be applied to PROD. the pull request to stage is

https://github.com/openshift/li/pull/2670

and is probably going to be deployed to stage on May 15 our time.

Comment 2 Yujie Zhang 2014-05-15 02:30:35 UTC
hi Fabiano, because of this bug 1082993, I can not receive welcome email timely  for sometime, the last welcome email I receive is on 9 May, which looks normal. Can any help to check it? Thanks!

Comment 3 openshift-github-bot 2014-05-15 02:54:35 UTC
Commit pushed to master at https://github.com/openshift/li

https://github.com/openshift/li/commit/cdb5a0ee2e20feb63867663e83f8c676107718d2
Bug 1097792 - check if user has ever accepted terms before subscribing to mailing lists

Comment 4 Yujie Zhang 2014-05-15 08:52:16 UTC
Tested on devenv_4791, we still can not receive welcome emails today, can you please forward your welcome email to me so I can verify this bug? Thanks!

Comment 5 openshift-github-bot 2014-05-16 05:21:40 UTC
Commit pushed to master at https://github.com/openshift/li

https://github.com/openshift/li/commit/28e5de15989ea6e83f4ecae29fa8eb85f2268ae2
Bug 1097792 - clarify entitlement methods, fixes roles refresh

Comment 6 Fabiano Franz 2014-05-19 00:43:54 UTC
Let's keep that (Streamline not sending welcome emails) as a separate bug (1082993).

This bug is related to the terms update that happened ~1 week ago. If you log out and log in with a user created before ~1 week ago the user will be asked to accept the new (updated) terms. The bug was related to users being re-subscribed to emails lists after accepting these new terms, even if they opted to not receive emails before. This bug is now fixed on stage. The best way to test is probably taking old users that you have, request an unsubscribe from the OpenShift mailing, logging in to OpenShift on stage, accepting the terms and then checking Mailchimp to make sure they were not re-subscribed to mailing. That's how I tested, feel free to use a different idea if you prefer.

(In reply to Yujie Zhang from comment #4)
> Tested on devenv_4791, we still can not receive welcome emails today, can
> you please forward your welcome email to me so I can verify this bug? Thanks!

Comment 7 Yujie Zhang 2014-05-19 03:00:25 UTC
Tested on STG, unsubscribed account yujzhang+dev0506 and login to stg.openshift.com then accept new term, checked from http://openshift.us3.list-manage.com/profile?u=979c70339150d05eec1531104&id=c528e5e48e&e=ca34820a6a, it's still subscried to mail list, can you please help to check from Mailcimp admin UI since we don't have admin permission? Thanks!

Comment 8 Fabiano Franz 2014-05-19 05:00:58 UTC
Created attachment 896972 [details]
Mailchimp Screen

The user appears as unsubscribed (screenshot attached).

Comment 9 Yujie Zhang 2014-05-19 05:35:45 UTC
Fabiano, thanks for your confirmation, verify this bug since the re-subscribe issue has been resolved.

Comment 10 Fabiano Franz 2014-05-19 17:30:25 UTC
The fix has been pushed to production.


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