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Bug 1101564

Summary: Unable to shut down RHEL7 guest
Product: Red Hat Enterprise Linux 6 Reporter: Greg Allen <gallen>
Component: libvirtAssignee: Jiri Denemark <jdenemar>
Status: CLOSED NOTABUG QA Contact: Virtualization Bugs <virt-bugs>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 6.5CC: acathrow, dallan, eblake, gallen, gscrivan
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-06-04 12:33:06 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
Requested VM XML none

Description Greg Allen 2014-05-27 14:15:04 UTC 
Description of problem:

I installed a RHEL7 X64 Workstation guest via a local ISO. In virt-manager, I am unable to shut down the guest.  If I click the shutdown icon the machine locks the screen (and doesn't shut down). I can enter my password and get back in.  The only way to shut it down appears to be to force it off.

Version-Release number of selected component (if applicable):

Guest: RHEL7 X64 Workstation
Host: RHEL 6.5 Enterprise Linux

How reproducible:

Should be easily reproducible.

Steps to Reproduce:
1. Create a RHEL7 guest on RHEL6.5.
2. Go to virt-manager.
3. Try to shut down the guest.

Actual results:

VM locks the screen but does not shut down.

Expected results:

VM should shut down.

Additional info:
Comment 2 Giuseppe Scrivano 2014-05-27 14:32:52 UTC 
can you please attach the VM definition XML?  You can get it with:
"virsh dumpxml $VM_NAME"

Do you have qemu-guest-agent installed on the RHEL7 X64 Workstation guest?

Does "virsh shutdown $VM_NAME" work for you?
Comment 3 Greg Allen 2014-05-27 15:36:54 UTC 
(In reply to Giuseppe Scrivano from comment #2)
> can you please attach the VM definition XML?  You can get it with:
> "virsh dumpxml $VM_NAME"
> 
> Do you have qemu-guest-agent installed on the RHEL7 X64 Workstation guest?
> 
> Does "virsh shutdown $VM_NAME" work for you?

XML is attached.

qemu-guest-agent is installed:

[root@localhost ~]# rpm -qa | grep qemu
libvirt-daemon-driver-qemu-1.1.1-29.el7.x86_64
qemu-guest-agent-1.5.3-60.el7.x86_64
ipxe-roms-qemu-20130517-5.gitc4bce43.el7.noarch
qemu-img-1.5.3-60.el7.x86_64
qemu-kvm-common-1.5.3-60.el7.x86_64
qemu-kvm-1.5.3-60.el7.x86_64
[root@localhost ~]# 

Running "virsh shutdown $VM_NAME" exhibits the same behavior.
Comment 4 Greg Allen 2014-05-27 15:37:40 UTC 
Created attachment 899574 [details]
Requested VM XML
Comment 5 Giuseppe Scrivano 2014-05-27 19:28:59 UTC 
since it exhibits the same behavior with virsh, I am reassigning to libvirt.
Comment 6 Dave Allan 2014-05-27 19:50:59 UTC 
Greg, shutdown is graceful and requires cooperation of the guest OS.  Do you have acpid installed and running in the guest?
Comment 7 Eric Blake 2014-05-27 20:34:41 UTC 
(In reply to Dave Allan from comment #6)
> Greg, shutdown is graceful and requires cooperation of the guest OS.  Do you
> have acpid installed and running in the guest?

and/or the qemu guest agent in the guest, along with proper domain XML settings in the host to wire up the guest agent channel?
Comment 8 Eric Blake 2014-05-27 20:38:24 UTC 
Your domain XML is missing the guest agent channel; it should look something like this (copying from my own domain that I have working):

    <channel type='unix'>
      <source mode='bind' path='/var/lib/libvirt/qemu/channel/target/RHEL7-BETA-TEST.org.qemu.guest_agent.0'/>
      <target type='virtio' name='org.qemu.guest_agent.0'/>
      <address type='virtio-serial' controller='0' bus='0' port='1'/>
    </channel>

(libvirt can auto-fill some of that; you don't have to type in the filename yourself)
Comment 9 Jiri Denemark 2014-06-04 12:33:06 UTC 
There has been no response for some time and it all looks like a configuration/guest issue so I'm going to close this bug. Please, reopen if it still does not work even with guest-agent properly configured.
Comment 10 Red Hat Bugzilla 2023-09-14 02:08:27 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days