Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

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Bug 1103731

Summary:

unable to install packages from the UI

Product:

Red Hat Satellite

Reporter:

Kedar Bidarkar <kbidarka>

Component:

WebUI

Assignee:

Eric Helms <ehelms>

Status:

CLOSED CURRENTRELEASE

QA Contact:

Katello QA List <katello-qa-list>

Severity:

high

Docs Contact:

Priority:

unspecified

Version:

6.0.3

CC:

bbuckingham, kbidarka, mmccune

Target Milestone:

Unspecified

Keywords:

Triaged

Target Release:

Unused

Hardware:

Unspecified

OS:

Unspecified

Whiteboard:

Fixed In Version:

Doc Type:

Bug Fix

Doc Text:

Story Points:

---

Clone Of:

Environment:

Last Closed:

2014-07-02 14:08:47 UTC

Type:

Bug

Regression:

---

Mount Type:

---

Documentation:

---

CRM:

Verified Versions:

Category:

---

oVirt Team:

---

RHEL 7.3 requirements from Atomic Host:

Cloudforms Team:

---

Target Upstream Version:

Embargoed:

Attachments:

Description	Flags
install package is successful	none

Description Kedar Bidarkar 2014-06-02 12:34:00 UTC

Description of problem:
Unable to install packages from the UI.

Version-Release number of selected component (if applicable):
sat6-snap7-compose3

How reproducible:
Upon trying to install a package via content-host-> Packages Tab

Steps to Reproduce:
1. 
2.
3.

Actual results:

Unable to install a package and throws errors with traceback.

Expected results:

Should be able to install packages.

Additional info:

1) made sure katello-agent pkg is installed on the content-host
2) and also goferd service is running.

Comment 1 RHEL Program Management 2014-06-02 12:35:09 UTC

Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.

Comment 2 Kedar Bidarkar 2014-06-02 12:36:13 UTC

Below is the error,with traceback.

undefined method `+' for nil:NilClass (NoMethodError)
/opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/app/lib/actions/pulp/consumer.rb:60:in `task_result_packages'
/opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/app/lib/actions/pulp/consumer.rb:18:in `humanized_output'
/opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/app/lib/actions/helpers/presenter.rb:23:in `humanized_output'
/opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/app/lib/actions/helpers/presenter.rb:48:in `map'
/opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/app/lib/actions/helpers/presenter.rb:48:in `humanized_output'
/opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/app/lib/actions/helpers/presenter.rb:23:in `humanized_output'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman-tasks-0.5.7/app/models/foreman_tasks/task/dynflow_task.rb:63:in `get_humanized'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman-tasks-0.5.7/app/models/foreman_tasks/task/dynflow_task.rb:45:in `humanized'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/helpers.rb:18:in `data_object_attribute'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/builder.rb:77:in `attribute'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/builder.rb:38:in `block in compile_hash'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/builder.rb:37:in `each_pair'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/builder.rb:37:in `compile_hash'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/builder.rb:21:in `block in build'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/builder.rb:166:in `cache_results'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/builder.rb:20:in `build'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/engine.rb:51:in `to_hash'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/engine.rb:39:in `block in render'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/engine.rb:285:in `cache_results'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/engine.rb:39:in `render'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl/renderer.rb:50:in `render'
/opt/rh/ruby193/root/usr/share/gems/gems/rabl-0.9.0/lib/rabl.rb:77:in `render'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman-tasks-0.5.7/app/controllers/foreman_tasks/api/tasks_controller.rb:137:in `task_hash'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman-tasks-0.5.7/app/controllers/foreman_tasks/api/tasks_controller.rb:84:in `block in search_tasks'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman-tasks-0.5.7/app/controllers/foreman_tasks/api/tasks_controller.rb:84:in `map'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman-tasks-0.5.7/app/controllers/foreman_tasks/api/tasks_controller.rb:84:in `search_tasks'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman-tasks-0.5.7/app/controllers/foreman_tasks/api/tasks_controller.rb:71:in `block in bulk_search'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman-tasks-0.5.7/app/controllers/foreman_tasks/api/tasks_controller.rb:69:in `map'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman-tasks-0.5.7/app/controllers/foreman_tasks/api/tasks_controller.rb:69:in `bulk_search'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/implicit_render.rb:4:in `send_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/base.rb:167:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rendering.rb:10:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/callbacks.rb:18:in `block in process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:483:in `block (3 levels) in _run__4072483155844725019__process_action__231651602092256204__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_9892'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:326:in `around'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:310:in `_callback_around_2508'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_9892'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:482:in `block (2 levels) in _run__4072483155844725019__process_action__231651602092256204__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_9891'
/usr/share/foreman/app/models/concerns/foreman/thread_session.rb:33:in `clear_thread'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_9891'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:415:in `block in _run__4072483155844725019__process_action__231651602092256204__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_9890'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:326:in `around'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:310:in `_callback_around_13'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_9890'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:414:in `_run__4072483155844725019__process_action__231651602092256204__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `__run_callback'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:385:in `_run_process_action_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:81:in `run_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/callbacks.rb:17:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rescue.rb:29:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/instrumentation.rb:30:in `block in process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications.rb:123:in `block in instrument'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications/instrumenter.rb:20:in `instrument'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications.rb:123:in `instrument'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/instrumentation.rb:29:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/params_wrapper.rb:207:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/railties/controller_runtime.rb:18:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/base.rb:121:in `process'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/rendering.rb:45:in `process'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal.rb:203:in `dispatch'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rack_delegation.rb:14:in `dispatch'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal.rb:246:in `block in action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:73:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:73:in `dispatch'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:36:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:68:in `block in call'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `each'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:600:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/apipie-rails-0.1.2/lib/apipie/static_dispatcher.rb:65:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/apipie-rails-0.1.2/lib/apipie/middleware/checksum_in_headers.rb:27:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/best_standards_support.rb:17:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/etag.rb:23:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/conditionalget.rb:35:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/head.rb:14:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/params_parser.rb:21:in `call'
/usr/share/foreman/lib/middleware/catch_json_parse_errors.rb:9:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/flash.rb:242:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:205:in `context'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:200:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/cookies.rb:339:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/query_cache.rb:64:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/connection_adapters/abstract/connection_pool.rb:473:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/callbacks.rb:28:in `block in call'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `_run__2818391975274780938__call__614544080237173768__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `__run_callback'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:385:in `_run_call_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:81:in `run_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/callbacks.rb:27:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/remote_ip.rb:31:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/debug_exceptions.rb:16:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/show_exceptions.rb:56:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/lib/katello/middleware/silenced_logger.rb:30:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/request_id.rb:22:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/methodoverride.rb:21:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/runtime.rb:17:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/cache/strategy/local_cache.rb:72:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/lock.rb:15:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:136:in `forward'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:143:in `pass'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:155:in `invalidate'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:71:in `call!'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:51:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/engine.rb:479:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/application.rb:223:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/railtie/configurable.rb:30:in `method_missing'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/builder.rb:134:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:64:in `block in call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:49:in `each'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:49:in `call'
/usr/lib/ruby/gems/1.8/gems/passenger-4.0.18/lib/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request'
/usr/lib/ruby/gems/1.8/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:140:in `accept_and_process_next_request'
/usr/lib/ruby/gems/1.8/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:108:in `main_loop'
/usr/lib/ruby/gems/1.8/gems/passenger-4.0.18/lib/phusion_passenger/request_handler.rb:441:in `block (3 levels) in start_threads'
/opt/rh/ruby193/root/usr/share/gems/gems/logging-1.8.1/lib/logging/diagnostic_context.rb:323:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/logging-1.8.1/lib/logging/diagnostic_context.rb:323:in `block in create_with_logging_context'

Comment 4 Justin Sherrill 2014-06-02 23:08:42 UTC

I am not able to reproduce this, I am curious if maybe pulp was having issues at the time. 

I have not been able to reproduce, and neither is eric who went through all the client actions.

Are you still able to reproduce with qpid-cpp-server-store installed?

Comment 5 Kedar Bidarkar 2014-06-03 08:24:07 UTC

I don't have such package installed currently on my sat6.

I guess you are referring to qpid-cpp-server-linearstore pkg, should I be installing this package to get the pkg installation from UI working.

Also me wondering if required why isn't it available in the Satellite6 repo, currently could find it only at brewroot.

Comment 6 Justin Sherrill 2014-06-03 13:20:02 UTC

Oops Kedar, yes i meant   qpid-cpp-server-linearstor, it should be available in the next compose (and installed by default).

Comment 7 Mike McCune 2014-06-06 03:20:08 UTC

Retest in SNAP8, it includes the above mentioned package

Comment 8 Kedar Bidarkar 2014-06-06 06:50:52 UTC

Created attachment 902779 [details]
install package is successful

Comment 9 Bryan Kearney 2014-07-02 14:08:47 UTC

This was delivered with 6.0.3, which is the Satellite 6 Beta.

Comment 10 Bryan Kearney 2014-07-02 14:10:13 UTC

This was delivered in 6.0.3, the Beta version of Satellite 6.0