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Feature: Allow users to correct their Portal credentials on authentication failure
Reason: A typo in credentials must not lead to repeating the entire reporting process.
Result: Detect authentication failure and ask for new credentials.
Description of problem:
I triggered a kernel Oops while coming out of suspend. ABRT prompted me to submit a report. While providing the credentials for authentication I probably mistyped my username (my Kerberos username doesn't match my access.redhat.com username) or password.
When I clicked "submit" I got a generic "access denied", username/password failure message (which I forgot to keep).
However, the only available option was to close the window, I wasn't given any option to go back and change the login credentials.
This feels like a UI failure to me. GSS recommended opening an urgent bug.
Version-Release number of selected component (if applicable):
abrt-2.1.11-12.el7.x86_64
How reproducible:
Only tried once (most of RHEL7 is nice and stable, this is probably the first ABRT prompt I've seen in months)
Steps to Reproduce:
1. Trigger ABRT (kernel oops in this case)
2. Put in wrong username for access.redhat.com
3. Tell abrt it's allowed to save the access.redhat.com credentials.
3. Go through the rest of the process and agree to submission.
Actual results:
Authentication failure with no option to re-enter credentials.
Expected results:
Authentication failure with a "back" button, or a re-prompt for my credentials.
Additional info:
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://rhn.redhat.com/errata/RHBA-2015-0556.html