Bug 1109478 - WD Elements 3.0 USB drive not working with F20
Summary: WD Elements 3.0 USB drive not working with F20
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: systemd
Version: 20
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: Orphan Owner
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2014-06-14 09:04 UTC by weimanchim
Modified: 2015-06-29 21:07 UTC (History)
17 users (show)

Fixed In Version: systemd-208-26.fc20
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2015-06-29 21:07:01 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
journalctl dump: WD Elements 3.0 USB drive not working with F20 (214.82 KB, image/png)
2014-06-14 09:04 UTC, weimanchim
no flags Details

Description weimanchim 2014-06-14 09:04:33 UTC
Created attachment 908742 [details]
journalctl dump: WD Elements 3.0 USB drive not working with F20

Description of problem:
F20 and the external 1TB WD Elements USB3.0 does not work. 
ID 1058:1078 Western Digital Technologies, Inc.

Version-Release number of selected component (if applicable):
Linux version 3.14.4-200.fc20.x86_64 (mockbuild@bkernel02) (gcc version 4.8.2 20131212 (Red Hat 4.8.2-7) (GCC) ) #1 SMP Tue May 13 13:51:08 UTC 2014

How reproducible:
When the external HD is hot-plug it, F20 recognize it. Only to kill it at a later point. 

Steps to Reproduce:
1. Have the F20 booted all the way and running normally (able to reproduce on F20 live USB, also on other laptop). 
2. Plug in the external WD Elements drive in USB2.0 / USB3.0 port
3. Wait and watch dmesg / journalctl reset and kill device(?) after a time out -> see logs

Actual results:
dmesg logging snippit
[54004.640104] usb 1-1: new high-speed USB device number 19 using ehci-pci
[54004.758439] usb 1-1: New USB device found, idVendor=1058, idProduct=1078
[54004.758449] usb 1-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[54004.758454] usb 1-1: Product: Elements 1078
[54004.758458] usb 1-1: Manufacturer: Western Digital
[54004.758463] usb 1-1: SerialNumber: 575832314143333837363037
[54004.760028] usb-storage 1-1:1.0: USB Mass Storage device detected
[54004.762631] scsi9 : usb-storage 1-1:1.0
[54014.784209] scsi 9:0:0:0: Direct-Access     WD       Elements 1078    1056 PQ: 0 ANSI: 6
[54014.789774] sd 9:0:0:0: Attached scsi generic sg2 type 0
[54014.790818] sd 9:0:0:0: [sdb] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB)
[54014.792520] sd 9:0:0:0: [sdb] Write Protect is off
[54014.792531] sd 9:0:0:0: [sdb] Mode Sense: 53 00 10 08
[54014.793936] sd 9:0:0:0: [sdb] No Caching mode page found
[54014.793945] sd 9:0:0:0: [sdb] Assuming drive cache: write through
[54014.798444] sd 9:0:0:0: [sdb] No Caching mode page found
[54014.798457] sd 9:0:0:0: [sdb] Assuming drive cache: write through
[54014.985607]  sdb: sdb1
[54014.990310] sd 9:0:0:0: [sdb] No Caching mode page found
[54014.990322] sd 9:0:0:0: [sdb] Assuming drive cache: write through
[54014.990330] sd 9:0:0:0: [sdb] Attached SCSI disk
[54048.848137] usb 1-1: reset high-speed USB device number 19 using ehci-pci


journalctl logging snippit
Jun 14 09:31:39 lappie kernel: usb 1-1: new high-speed USB device number 19 using ehci-pci
Jun 14 09:31:39 lappie kernel: usb 1-1: New USB device found, idVendor=1058, idProduct=1078
Jun 14 09:31:39 lappie kernel: usb 1-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
Jun 14 09:31:39 lappie kernel: usb 1-1: Product: Elements 1078
Jun 14 09:31:39 lappie kernel: usb 1-1: Manufacturer: Western Digital
Jun 14 09:31:39 lappie kernel: usb 1-1: SerialNumber: 575832314143333837363037
Jun 14 09:31:39 lappie kernel: usb-storage 1-1:1.0: USB Mass Storage device detected
Jun 14 09:31:39 lappie kernel: scsi9 : usb-storage 1-1:1.0
Jun 14 09:31:40 lappie mtp-probe[5426]: checking bus 1, device 19: "/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-1"
Jun 14 09:31:40 lappie mtp-probe[5426]: bus: 1, device: 19 was not an MTP device
Jun 14 09:31:49 lappie kernel: scsi 9:0:0:0: Direct-Access     WD       Elements 1078    1056 PQ: 0 ANSI: 6
Jun 14 09:31:49 lappie kernel: sd 9:0:0:0: Attached scsi generic sg2 type 0
Jun 14 09:31:49 lappie kernel: sd 9:0:0:0: [sdb] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB)
Jun 14 09:31:49 lappie kernel: sd 9:0:0:0: [sdb] Write Protect is off
Jun 14 09:31:49 lappie kernel: sd 9:0:0:0: [sdb] Mode Sense: 53 00 10 08
Jun 14 09:31:49 lappie kernel: sd 9:0:0:0: [sdb] No Caching mode page found
Jun 14 09:31:49 lappie kernel: sd 9:0:0:0: [sdb] Assuming drive cache: write through
Jun 14 09:31:49 lappie kernel: sd 9:0:0:0: [sdb] No Caching mode page found
Jun 14 09:31:49 lappie kernel: sd 9:0:0:0: [sdb] Assuming drive cache: write through
Jun 14 09:31:50 lappie kernel:  sdb: sdb1
Jun 14 09:31:50 lappie kernel: sd 9:0:0:0: [sdb] No Caching mode page found
Jun 14 09:31:50 lappie kernel: sd 9:0:0:0: [sdb] Assuming drive cache: write through
Jun 14 09:31:50 lappie kernel: sd 9:0:0:0: [sdb] Attached SCSI disk
Jun 14 09:32:20 lappie run-parts[5445]: (/etc/cron.daily) finished mlocate
Jun 14 09:32:20 lappie run-parts[5447]: (/etc/cron.daily) starting prelink
Jun 14 09:32:21 lappie run-parts[5457]: (/etc/cron.daily) finished prelink
Jun 14 09:32:21 lappie anacron[5064]: Job `cron.daily' terminated
Jun 14 09:32:21 lappie anacron[5064]: Normal exit (1 job run)
Jun 14 09:32:22 lappie systemd-udevd[485]: worker [5429] /devices/pci0000:00/0000:00:1d.7/usb1/1-1/1-1:1.0/host9/target9:0:0/9:0:0:0/block/sdb/sdb1 tim
Jun 14 09:32:22 lappie systemd-udevd[485]: seq 4647 '/devices/pci0000:00/0000:00:1d.7/usb1/1-1/1-1:1.0/host9/target9:0:0/9:0:0:0/block/sdb/sdb1' killed
Jun 14 09:32:23 lappie kernel: usb 1-1: reset high-speed USB device number 19 using ehci-pci
Jun 14 09:32:23 lappie systemd-udevd[485]: worker [5429] terminated by signal 9 (Killed)

attached screenshot, taken at a earlier time.

Expected results:
A working external HD, that is stable usable.

Additional info:
Current work around
1. don't use the drive
2. boot F20 with external drive plugged in already (not sure about the stability on this since I fall back on the first work around). 

To exclude any HW related issue:
1. different USB ports with F20 -> doesn't work
2. externally powered the USB drive using F20 -> doesn't work 
3. different OS's same test-laptops: Win7, OpenSUSE 12 -> no problem
4. different computers and devices without Fedora including: Mac, Raspberrypi, OpenPandora -> no problem

Comment 1 Giuseppe Castagna 2014-07-13 21:49:05 UTC
(In reply to weimanchim from comment #0)
> F20 and the external 1TB WD Elements USB3.0 does not work. 
> ID 1058:1078 Western Digital Technologies, Inc.
> 

I confirm the bug. WD 500GB but same identity

Bus 003 Device 004: ID 1058:1078 Western Digital Technologies, Inc.

Comment 2 Marco Driusso 2014-07-31 21:25:09 UTC
Same issue here, with a WD Elements 1TB, on Fedora 20 with kernel 3.15.6-200.fc20.x86_64. The HDD is working perfectly on the same laptop in windows 7.

dmesg output:

[  998.632215] usb 4-2: new SuperSpeed USB device number 2 using xhci_hcd
[  998.643446] usb 4-2: New USB device found, idVendor=1058, idProduct=1078
[  998.643457] usb 4-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[  998.643462] usb 4-2: Product: Elements 1078
[  998.643467] usb 4-2: Manufacturer: Western Digital
[  998.643483] usb 4-2: SerialNumber: 575843314132345332353536
[  998.709466] usb-storage 4-2:1.0: USB Mass Storage device detected
[  998.710566] scsi6 : usb-storage 4-2:1.0
[  998.710999] usbcore: registered new interface driver usb-storage
[  998.717530] usbcore: registered new interface driver uas
[  999.712220] scsi 6:0:0:0: Direct-Access     WD       Elements 1078    1065 PQ: 0 ANSI: 6
[  999.714227] sd 6:0:0:0: Attached scsi generic sg1 type 0
[  999.717388] sd 6:0:0:0: [sdb] Spinning up disk...
[ 1000.718209] ......ready
[ 1005.728641] sd 6:0:0:0: [sdb] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB)
[ 1005.729021] sd 6:0:0:0: [sdb] Write Protect is off
[ 1005.729032] sd 6:0:0:0: [sdb] Mode Sense: 53 00 10 08
[ 1005.729391] sd 6:0:0:0: [sdb] No Caching mode page found
[ 1005.729398] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 1005.889155]  sdb: sdb1
[ 1005.892297] sd 6:0:0:0: [sdb] Attached SCSI disk
[ 1036.510661] usb 4-2: reset SuperSpeed USB device number 2 using xhci_hcd

journalctl output:

Jul 31 23:10:00 dellmdriu kernel: usb 4-2: new SuperSpeed USB device number 2 using xhci_hcd
Jul 31 23:10:00 dellmdriu kernel: usb 4-2: New USB device found, idVendor=1058, idProduct=1078
Jul 31 23:10:00 dellmdriu kernel: usb 4-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
Jul 31 23:10:00 dellmdriu kernel: usb 4-2: Product: Elements 1078
Jul 31 23:10:00 dellmdriu kernel: usb 4-2: Manufacturer: Western Digital
Jul 31 23:10:00 dellmdriu kernel: usb 4-2: SerialNumber: 575843314132345332353536
Jul 31 23:10:00 dellmdriu mtp-probe[4145]: checking bus 4, device 2: "/sys/devices/pci0000:00/0000:00:14.0/usb4/4-2"
Jul 31 23:10:00 dellmdriu mtp-probe[4145]: bus: 4, device: 2 was not an MTP device
Jul 31 23:10:00 dellmdriu kernel: usb-storage 4-2:1.0: USB Mass Storage device detected
Jul 31 23:10:00 dellmdriu kernel: scsi6 : usb-storage 4-2:1.0
Jul 31 23:10:00 dellmdriu kernel: usbcore: registered new interface driver usb-storage
Jul 31 23:10:00 dellmdriu kernel: usbcore: registered new interface driver uas
Jul 31 23:10:01 dellmdriu kernel: scsi 6:0:0:0: Direct-Access     WD       Elements 1078    1065 PQ: 0 ANSI: 6
Jul 31 23:10:01 dellmdriu kernel: sd 6:0:0:0: Attached scsi generic sg1 type 0
Jul 31 23:10:01 dellmdriu kernel: sd 6:0:0:0: [sdb] Spinning up disk...
Jul 31 23:10:07 dellmdriu kernel: ......ready
Jul 31 23:10:07 dellmdriu kernel: sd 6:0:0:0: [sdb] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB)
Jul 31 23:10:07 dellmdriu kernel: sd 6:0:0:0: [sdb] Write Protect is off
Jul 31 23:10:07 dellmdriu kernel: sd 6:0:0:0: [sdb] Mode Sense: 53 00 10 08
Jul 31 23:10:07 dellmdriu kernel: sd 6:0:0:0: [sdb] No Caching mode page found
Jul 31 23:10:07 dellmdriu kernel: sd 6:0:0:0: [sdb] Assuming drive cache: write through
Jul 31 23:10:07 dellmdriu kernel:  sdb: sdb1
Jul 31 23:10:07 dellmdriu kernel: sd 6:0:0:0: [sdb] Attached SCSI disk
Jul 31 23:10:38 dellmdriu systemd-udevd[521]: worker [4208] /devices/pci0000:00/0000:00:14.0/usb4/4-2/4-2:1.0/host6/target6:0:0/6:0:0:0/block/sdb/sdb1 timeout; kill it
Jul 31 23:10:38 dellmdriu systemd-udevd[521]: seq 2548 '/devices/pci0000:00/0000:00:14.0/usb4/4-2/4-2:1.0/host6/target6:0:0/6:0:0:0/block/sdb/sdb1' killed
Jul 31 23:10:38 dellmdriu kernel: usb 4-2: reset SuperSpeed USB device number 2 using xhci_hcd

Comment 3 Marco Driusso 2014-07-31 21:42:37 UTC
There seems to exist a similar bug in Ubuntu https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1280881

Comment 4 Marco Driusso 2014-08-01 08:43:28 UTC
I also tried in a different laptop (having only USB2 ports) with fedora 20 and an older kernel (3.12.8-300) and the HD worked. Then, after an update to latest kernel (3.15.6-200), the same issue compared. Hence, the issue seems not to be hardware related (at least from the laptop side).

Comment 5 weimanchim 2014-08-01 09:06:56 UTC
@Marco

How well did it work with kernel 3.12.8-300?
I've noticed that I was able to mount and use the HD when booting the computer with HD already plugging in the USB. All I remember is that it didn't work with 3.13xxx

Comment 6 Marco Driusso 2014-08-01 09:55:28 UTC
Pardon, I did a mistake. The drive was working (this means that it was recognized and not killed, but not auto mounted) because I booted with the drive already connected. Now I tried again with the 3.12.8-300, and the issue is still there (recognized but then killed).

Comment 7 weimanchim 2014-08-01 10:45:37 UTC
This is my first bug report. Any idea how we can speed up the diagnoses and fix of this issue? I'm willing to help, but haven't got a clue where to start.

My current work around is to use win7 ... *sight

Comment 8 Marco Driusso 2014-08-01 11:44:44 UTC
No idea about how to speed up the fix process. In the meanwhile, a possible workaround may be to manually mount the drive, which is doable, as it is pointed out in the Ubuntu bug I liked above.

Comment 9 Marco Driusso 2014-08-01 12:16:03 UTC
Reading in more detail the Ubuntu bug, I am experiencing the very same additional issues:

1. While the device /dev/sdb1 (for the only partition on the drive) is created, it is given permissions 600 and belongs to group root, whereas for other drives the device is given permissions 660 and belongs to group disk.
2. The usual symlinks to the device are not created in /dev/disk/by-uuid/ or /dev/disk/by-label/.
3. 'udevadm info /dev/sdb1' gives very perfunctory output for this drive, compared to the copious output for other drives.
4. 'udisksctl info -b /dev/sdb1' responds 'Error looking up object for device /dev/sdb1'.

Comment 10 Emmanuele Bassi 2014-08-18 13:25:21 UTC
confirming also for WD 1TB drive:

  Bus 002 Device 006: ID 1058:0830 Western Digital Technologies, Inc.

hotplug does not work, but booting with the drive plugged in does.

I can also confirm that this stopped working after an upgrade, though I don't know if it's an issue of the USB3 driver in the kernel, or a udev one.

Comment 11 Marco Driusso 2014-09-15 08:07:00 UTC
Same issue also for newer versions of the kernel.

$ uname -r
3.16.2-200.fc20.x86_64

Comment 12 Marco Driusso 2014-09-24 09:11:49 UTC
Good news: I tried the hard disk with the alpha release of Fedora 21 (workstation) and it is perfectly working. However, still not working on Fedora 20 with kernel 3.16.2-201.fc20.x86_64.

Comment 13 Giuseppe Castagna 2014-09-24 10:16:07 UTC
I confirm it works with Fedora *20* and kernel-3.17.0-0.rc5.git2.2.fc22.1.x86_64 (from the fedora-rawhide-kernel-nodebug repo: for those who want to try it, it is quite stable http://fedoraproject.org/wiki/RawhideKernelNodebug)

Comment 14 djh 2014-10-17 08:41:55 UTC
this bug needs to be re-assigned to another component in bugzilla, either systemd (which now provides udev) or the kernel.

Comment 15 Zbigniew Jędrzejewski-Szmek 2014-10-17 17:55:59 UTC
It looks like the drive is taking more than 30 s to initialize. We increased the timeout to 180 s in newer versions. I guess this should be backported.

Otherwise it might be just a hardware issue.

Comment 16 tuksgig 2014-10-19 14:25:36 UTC
This might be a duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1091513 in which case the problem is the "blkid" filesystem probe (see comment 8)

Comment 17 Fedora Update System 2014-10-26 23:10:17 UTC
systemd-208-25.fc20 has been submitted as an update for Fedora 20.
https://admin.fedoraproject.org/updates/systemd-208-25.fc20

Comment 18 Fedora Update System 2014-10-30 11:59:53 UTC
systemd-208-26.fc20,kmod-15-2.fc20 has been submitted as an update for Fedora 20.
https://admin.fedoraproject.org/updates/systemd-208-26.fc20,kmod-15-2.fc20

Comment 19 Fedora Update System 2014-11-01 01:40:38 UTC
Package systemd-208-26.fc20, kmod-15-2.fc20:
* should fix your issue,
* was pushed to the Fedora 20 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing systemd-208-26.fc20 kmod-15-2.fc20'
as soon as you are able to, then reboot.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2014-14032/systemd-208-26.fc20,kmod-15-2.fc20
then log in and leave karma (feedback).

Comment 20 Fedora Update System 2014-11-02 07:26:40 UTC
systemd-208-25.fc20 has been pushed to the Fedora 20 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 21 Marco Driusso 2014-11-02 09:24:18 UTC
On Fedora 20 with kernel 3.16.6-203.fc20.x86_64, the package systemd-208-26.fc20, kmod-15-2.fc20 is a partial fix, since the drive is recognized and not killed, but it is not automounted. At the moment the drive appears on nautilus, can be mounted there and correctly works. But still no automounting.

Comment 22 Zbigniew Jędrzejewski-Szmek 2014-11-02 12:52:10 UTC
(In reply to Marco Driusso from comment #21)
> On Fedora 20 with kernel 3.16.6-203.fc20.x86_64, the package
> systemd-208-26.fc20, kmod-15-2.fc20 is a partial fix, since the drive is
> recognized and not killed, but it is not automounted. At the moment the
> drive appears on nautilus, can be mounted there and correctly works. But
> still no automounting.

Can you attach 'jouranlctl -b', 'lsblk' output?

Comment 23 Marco Driusso 2014-11-02 14:21:20 UTC
(In reply to Zbigniew Jędrzejewski-Szmek from comment #22)
> Can you attach 'jouranlctl -b', 'lsblk' output?

Here you are:

- Output of jouranlctl -b (as you can see, at 15:10:16 I connected the drive, and at 15:11:37 I mounted it manually from nautilus):

Nov 02 15:10:12 dellmdriu gnome-session[2990]: wrapper@/usr/share/gjs-1.0/lang.js:213
Nov 02 15:10:16 dellmdriu kernel: usb 4-2: new SuperSpeed USB device number 7 using xhci_hcd
Nov 02 15:10:16 dellmdriu kernel: usb 4-2: New USB device found, idVendor=1058, idProduct=1078
Nov 02 15:10:16 dellmdriu kernel: usb 4-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
Nov 02 15:10:16 dellmdriu kernel: usb 4-2: Product: Elements 1078
Nov 02 15:10:16 dellmdriu kernel: usb 4-2: Manufacturer: Western Digital
Nov 02 15:10:16 dellmdriu kernel: usb 4-2: SerialNumber: 575843314132345332353536
Nov 02 15:10:16 dellmdriu kernel: usb-storage 4-2:1.0: USB Mass Storage device detected
Nov 02 15:10:16 dellmdriu kernel: scsi11 : usb-storage 4-2:1.0
Nov 02 15:10:16 dellmdriu mtp-probe[14347]: checking bus 4, device 7: "/sys/devices/pci0000:00/0000:00:14.0/usb4/4-2"
Nov 02 15:10:16 dellmdriu mtp-probe[14347]: bus: 4, device: 7 was not an MTP device
Nov 02 15:10:17 dellmdriu kernel: scsi 11:0:0:0: Direct-Access     WD       Elements 1078    1065 PQ: 0 ANSI: 6
Nov 02 15:10:17 dellmdriu kernel: sd 11:0:0:0: Attached scsi generic sg1 type 0
Nov 02 15:10:17 dellmdriu kernel: sd 11:0:0:0: [sdb] Spinning up disk...
Nov 02 15:10:23 dellmdriu kernel: ......ready
Nov 02 15:10:23 dellmdriu kernel: sd 11:0:0:0: [sdb] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB)
Nov 02 15:10:23 dellmdriu kernel: sd 11:0:0:0: [sdb] Write Protect is off
Nov 02 15:10:23 dellmdriu kernel: sd 11:0:0:0: [sdb] Mode Sense: 53 00 10 08
Nov 02 15:10:23 dellmdriu kernel: sd 11:0:0:0: [sdb] No Caching mode page found
Nov 02 15:10:23 dellmdriu kernel: sd 11:0:0:0: [sdb] Assuming drive cache: write through
Nov 02 15:10:23 dellmdriu kernel:  sdb: sdb1
Nov 02 15:10:23 dellmdriu kernel: sd 11:0:0:0: [sdb] Attached SCSI disk
Nov 02 15:10:54 dellmdriu kernel: usb 4-2: reset SuperSpeed USB device number 7 using xhci_hcd
Nov 02 15:10:54 dellmdriu kernel: xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8801e4cf8b40
Nov 02 15:10:54 dellmdriu kernel: xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8801e4cf8b88
Nov 02 15:10:54 dellmdriu systemd-udevd[14365]: timeout 'udisks-part-id /dev/sdb1'
Nov 02 15:11:32 dellmdriu dbus-daemon[918]: dbus[918]: [system] Activating via systemd: service name='org.freedesktop.hostname1' unit='dbus-org.freedesktop.hostname1.service'
Nov 02 15:11:32 dellmdriu dbus[918]: [system] Activating via systemd: service name='org.freedesktop.hostname1' unit='dbus-org.freedesktop.hostname1.service'
Nov 02 15:11:32 dellmdriu systemd[1]: Starting Hostname Service...
Nov 02 15:11:32 dellmdriu dbus-daemon[918]: dbus[918]: [system] Successfully activated service 'org.freedesktop.hostname1'
Nov 02 15:11:32 dellmdriu dbus[918]: [system] Successfully activated service 'org.freedesktop.hostname1'
Nov 02 15:11:32 dellmdriu systemd[1]: Started Hostname Service.
Nov 02 15:11:37 dellmdriu ntfs-3g[14401]: Version 2014.2.15 integrated FUSE 27
Nov 02 15:11:37 dellmdriu ntfs-3g[14401]: Mounted /dev/sdb1 (Read-Write, label "MARCO_HD", NTFS 3.1)
Nov 02 15:11:37 dellmdriu ntfs-3g[14401]: Cmdline options: rw,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177,uhelper=udisks2
Nov 02 15:11:37 dellmdriu ntfs-3g[14401]: Mount options: rw,nodev,nosuid,uhelper=udisks2,allow_other,nonempty,relatime,default_permissions,fsname=/dev/sdb1,blkdev,blksize=4096
Nov 02 15:11:37 dellmdriu ntfs-3g[14401]: Global ownership and permissions enforced, configuration type 1
Nov 02 15:11:37 dellmdriu udisksd[3215]: Mounted /dev/sdb1 at /run/media/mdriusso/MARCO_HD on behalf of uid 1000
Nov 02 15:11:49 dellmdriu gnome-session[2990]: Window manager warning: last_focus_time (17904050) is greater than comparison timestamp (17904048).  This most likely represents a buggy client sending inaccurate timestamps in messages such as _NET_ACTIVE_WINDOW.  Trying to work around...
Nov 02 15:11:49 dellmdriu gnome-session[2990]: Window manager warning: Log level 16: STACK_OP_RAISE_ABOVE: sibling window 0x1800fc5 not in stack
Nov 02 15:11:49 dellmdriu gnome-session[2990]: Window manager warning: Log level 16: STACK_OP_LOWER_BELOW: sibling window 0x1800fc5 not in stack
Nov 02 15:11:58 dellmdriu gnome-session[2990]: (gnome-shell:3233): Gjs-WARNING **: JS ERROR: TypeError: this._titleLabel.clutter_text is null
Nov 02 15:11:58 dellmdriu gnome-session[2990]: Notification<.update@/usr/share/gnome-shell/js/ui/messageTray.js:649

- Output of lsblk:

(when the drive is connected but not mounted)
$ lsblk /dev/sdb
NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
sdb      8:16   0 931.5G  0 disk 
└─sdb1   8:17   0 931.5G  0 part

(after manually mounting it through nautilus)
$ lsblk /dev/sdb
NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
sdb      8:16   0 931.5G  0 disk 
└─sdb1   8:17   0 931.5G  0 part /run/media/mdriusso/MARCO_HD

Comment 24 Zbigniew Jędrzejewski-Szmek 2014-11-02 15:32:26 UTC
Are you sure that you're running with the updated udev? Did you reboot or restart systemd-udevd?

Nov 02 15:10:16 dellmdriu kernel: usb 4-2: new SuperSpeed USB device number 7 using xhci_hcd
...
Nov 02 15:10:23 dellmdriu kernel: ......ready
...
Nov 02 15:10:54 dellmdriu systemd-udevd[14365]: timeout 'udisks-part-id /dev/sdb1'

Comment 25 Marco Driusso 2014-11-02 15:51:27 UTC
(In reply to Zbigniew Jędrzejewski-Szmek from comment #24)
> Are you sure that you're running with the updated udev? Did you reboot or
> restart systemd-udevd?

Yes I am running with systemd-208-26.fc20, and yes I rebooted before trying.

$ yum info systemd
Loaded plugins: auto-update-debuginfo, langpacks, refresh-packagekit
Installed Packages
Name        : systemd
Arch        : x86_64
Version     : 208
Release     : 26.fc20
Size        : 12 M
Repo        : installed
From repo   : updates-testing
Summary     : A System and Service Manager

Comment 26 Marco Driusso 2014-11-02 16:01:09 UTC
Moreover (I don't know if this is somehow related), I can not power down the drive in the way I usually do with other drives, i.e. `udisks --detach /dev/sdb`. Indeed, as soon as I run `udisks --detach /dev/sdb`, the drive switches off for a moment, but then immediately restarts, as if it had just been connected.

Comment 27 Fedora Update System 2014-11-05 03:56:25 UTC
systemd-208-26.fc20, kmod-15-2.fc20 has been pushed to the Fedora 20 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 28 gwteegarden 2014-12-29 06:52:10 UTC
Same problem with F21 on a Gateway vanilla LKX6810 with Intel Quad cpu.
Would recognize presence of "My Passport" when plugged in but not mount or open it.  Had 2 TB main HD with F21.  
Problem occurred when I added a second internal HD (was the prior boot drive with F20 installed on it.)  Files would not mount or open the second HD either. When I removed the second HD the problem with the WD My Passport went away.  It now mounts automatically and opens flawlessly.
Hope this helps someone.

Comment 29 Marco Driusso 2014-12-29 08:20:09 UTC
In my case (Dell Latitude 6430u), the update to Fedora 21 using fedup (now the kernel is the 3.17.7-300.fc21.x86_64) fixed the issue. The drive is recognized and automatically mounted by nautilus.

Comment 30 Fedora End Of Life 2015-05-29 12:06:43 UTC
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Comment 31 Fedora End Of Life 2015-06-29 21:07:01 UTC
Fedora 20 changed to end-of-life (EOL) status on 2015-06-23. Fedora 20 is
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