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DescriptionFabio Alessandro Locati
2014-06-15 23:59:51 UTC
Created attachment 908964[details]
hp-check file
Description of problem: After installing hplip, it does not work.
Version-Release number of selected component (if applicable):
hplip
How reproducible:
hplip: 3.13.7.6.el7.x86_64
kernel: 3.10.0-123.1.2.el7.x86_64
rhel: Red Hat Enterprise Linux Client release 7.0 (Maipo)
Steps to Reproduce:
1. su
2. yum install hplip (btw: this package arrives from rhel-7-desktop-rpms)
3. hp-setup (no network printer will be found)
4. hp-check -t
Actual results:
see attached file
Expected results:
I did expect to see no errors and a working hplip version
Additional info:
(In reply to Fabio Alessandro Locati from comment #0)
> 3. hp-setup (no network printer will be found)
Can you run 'hp-setup -g' once more and attach its output here ?
What options have you selected on 'Device Discovery' page ?
Have this worked with some other hplip (Fedora/RHEL6/other distro) version before ?
Maybe the network printer does not support the default discovery method,
can you use 'Manual Discovery' in 'Advanced Options' and specify the printer's IP address there (or run hp-setup -g <ip address of printer>) ?
Comment 3Fabio Alessandro Locati
2014-06-16 22:50:09 UTC
Ok, this was weird. The 'hp-setup -g' did failed (attaching), but the 'hg-setup -g 192.168.45.111' had success (attaching). The same did happend on Fedora 19.
Comment 4Fabio Alessandro Locati
2014-06-16 22:50:42 UTC
(In reply to Fabio Alessandro Locati from comment #4)
> hp-setup -g
Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=mdns)
(In reply to Fabio Alessandro Locati from comment #5)
> hp-setup -g 192.168.45.111
Trying IP address 192.168.45.111
Found: hp:/net/HP_LaserJet_Professional_P_1102w?ip=192.168.45.111
(In reply to Fabio Alessandro Locati from comment #3)
> The 'hp-setup -g' did failed (attaching), but the
> 'hg-setup -g 192.168.45.111' had success (attaching). The same did happend
> on Fedora 19.
The P-1102w most likely does not support mDNS/Bonjour - the default discovery method so the only way is really to specify printer's IP address.
I'm closing this ticket as there's nothing we can do with it.
Comment 7Fabio Alessandro Locati
2014-06-23 18:02:00 UTC
Reopening since is a RedHat problem.
I'm replicating with the OfficejetPro 8500.
It does not work on RedHat 7, while it works on Linux Mint 16... so it has to be a redHat problem ;).
Attaching all needed files :)
Comment 8Fabio Alessandro Locati
2014-06-23 18:07:09 UTC
Thanks for letting us know. Looking more closely at this, Mint is using HPLIP 3.13.9, so the difference is likely due to the addition of SLP support (which went into 3.13.8).
Red Hat Enterprise Linux 7 currently has 3.13.7.
Created attachment 908964 [details] hp-check file Description of problem: After installing hplip, it does not work. Version-Release number of selected component (if applicable): hplip How reproducible: hplip: 3.13.7.6.el7.x86_64 kernel: 3.10.0-123.1.2.el7.x86_64 rhel: Red Hat Enterprise Linux Client release 7.0 (Maipo) Steps to Reproduce: 1. su 2. yum install hplip (btw: this package arrives from rhel-7-desktop-rpms) 3. hp-setup (no network printer will be found) 4. hp-check -t Actual results: see attached file Expected results: I did expect to see no errors and a working hplip version Additional info: