Description of problem: Trying to install HP LaserJet 1000 printer driver using HPLIP. Fedora is crashing about once a day, usually when I try to access the settings. But there is no reliable way to reproduce the crash. The screen looks like it is frozen in a static pattern and the machine is unreachable, even by ssh. Version-Release number of selected component: hplip-3.13.11-4.fc20 Additional info: reporter: libreport-2.2.2 cmdline: /usr/bin/python /bin/hp-plugin -u --required --reason 1 To_install_plugin_for_HP_Device executable: /bin/hp-plugin kernel: 3.14.5-200.fc20.x86_64 runlevel: N 5 type: Python uid: 0 Truncated backtrace: plugindialog.py:241:NextButton_clicked:ValueError: need more than 2 values to unpack Traceback (most recent call last): File "/usr/share/hplip/ui4/plugindialog.py", line 241, in NextButton_clicked status, download_plugin_file, error_str = self.pluginObj.download(self.plugin_path,self.plugin_download_callback) ValueError: need more than 2 values to unpack Local variables in innermost frame: self: <ui4.plugindialog.PluginDialog object at 0x2e48b90> ok: True
Created attachment 910619 [details] File: backtrace
Created attachment 910620 [details] File: environ
What output does this command give?: su -c 'rpm -V hplip hplip-common'; rpm -q hplip hplip-common
Actually, looking more closely I'm fairly sure this is fixed in hplip-3.14.6-1.fc20: https://admin.fedoraproject.org/updates/FEDORA-2014-6291 Your original description, though, indicates a more serious issue in another component, perhaps Xorg or the kernel: "The screen looks like it is frozen in a static pattern and the machine is unreachable, even by ssh." That symptom is not related to the hplip issue reported here. You'll need to report a separate bug for that freeze issue, but it would be useful to try to narrow down the cause first. Here are some useful tips for doing that: http://fedoraproject.org/wiki/How_to_debug_Xorg_problems http://fedoraproject.org/wiki/Common_kernel_problems#Diagnosing_.22My_machine_locked_up.22 http://unix.stackexchange.com/questions/86045/diagnosing-a-freezing-system-or-renderer
(In reply to flingingflimflam from comment #0) > Version-Release number of selected component: > hplip-3.13.11-4.fc20 > > Traceback (most recent call last): > File "/usr/share/hplip/ui4/plugindialog.py", line 241, in NextButton_clicked > status, download_plugin_file, error_str = > self.pluginObj.download(self.plugin_path,self.plugin_download_callback) > ValueError: need more than 2 values to unpack Strange, that's not the code from 3.13.11. There's status, download_plugin_file = self.pluginObj.download(...) in 3.13.11 and PluginHandle.download() always returns 2-tuple there. Not sure when it changed but in 3.14.6 (in updates-testing) there's status, download_plugin_file, error_str = self.pluginObj.download(...) and PluginHandle.download() always returns 3-tuple there. So my guess is that your hplip package installation is in some inconsistent state. You can verify the package with # rpm -V hplip hplip-gui And reinstall it with: # yum reinstall 'hplip*'
https://admin.fedoraproject.org/updates/FEDORA-2014-6291