Hide Forgot
Description of problem: Small typo in the following path that is logged in /var/log/rhsm/rhsm.log 2014-06-23 11:32:00,446 [INFO] subscription-manager @facts.py:138 - Loading custom facts from: /etc/rhsm//facts/empty.facts 2014-06-23 11:32:00,448 [WARNING] subscription-manager @facts.py:111 - Unable to load custom facts file: /etc/rhsm//facts/empty.facts Notice in both of these log statements the extra / delimiter in "/etc/rhsm//facts" Version-Release number of selected component (if applicable): [root@jsefler-6 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 0.9.15.4-1 subscription-manager: 1.12.2-1.el6 python-rhsm: 1.12.2-1.el6 How reproducible: Steps to Reproduce: 1. register [root@jsefler-6 ~]# touch /etc/rhsm/facts/empty.facts [root@jsefler-6 ~]# subscription-manager facts --update Successfully updated the system facts. [root@jsefler-6 ~]# grep "custom facts" /var/log/rhsm/rhsm.log 2014-06-23 11:40:45,522 [INFO] subscription-manager @facts.py:138 - Loading custom facts from: /etc/rhsm//facts/empty.facts 2014-06-23 11:40:45,522 [WARNING] subscription-manager @facts.py:111 - Unable to load custom facts file: /etc/rhsm//facts/empty.facts [root@jsefler-6 ~]# Actual results: "/etc/rhsm//facts" ^^ path typo Expected results: "/etc/rhsm/facts" Additional info:
commit 37873213a1c556b963675eec8ce4e3e0f98387f1 Author: ckozak <ckozak@redhat.com> Date: Mon Jun 23 12:05:51 2014 -0400 1112326: remove extra '/' from custom fact loading error logging
Failed on_qa .. typo in the path still exists with following version, [root@dhcp-0-177 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 0.9.20-1 subscription management rules: 5.10 subscription-manager: 1.12.4-1.el6 python-rhsm: 1.12.3-1.git.0.526cd89.el6 [root@dhcp-0-177 ~]# touch /etc/rhsm/facts/empty.facts [root@dhcp-0-177 ~]# subscription-manager facts --update Successfully updated the system facts. [root@dhcp-0-177 ~]# grep "custom facts" /var/log/rhsm/rhsm.log 2014-06-28 21:34:39,136 [INFO] subscription-manager @facts.py:138 - Loading custom facts from: /etc/rhsm//facts/custom.facts 2014-06-28 21:34:39,136 [INFO] subscription-manager @facts.py:138 - Loading custom facts from: /etc/rhsm//facts/empty.facts 2014-06-28 21:34:39,136 [WARNING] subscription-manager @facts.py:111 - Unable to load custom facts file: /etc/rhsm//facts/empty.facts
I don't think this was included in the build you tested. $ git describe 37873213a1c556b963675eec8ce4e3e0f98387f1 subscription-manager-1.12.4-1-9-g3787321
verified agaisnt following version [root@dhcp-0-177 ~]# subscription-manager version server type: RHN Classic and Red Hat Subscription Management subscription management server: 0.9.20-1 subscription management rules: 5.10 subscription-manager: 1.12.7-1.el6 python-rhsm: 1.12.4-1.el6 [root@dhcp-0-177 ~]# touch /etc/rhsm/facts/empty.facts [root@dhcp-0-177 ~]# subscription-manager facts --update Successfully updated the system facts. [root@dhcp-0-177 ~]# grep "custom facts" /var/log/rhsm/rhsm.log 2014-07-02 12:28:52,012 [INFO] subscription-manager @facts.py:139 - Loading custom facts from: /etc/rhsm/facts/custom.facts 2014-07-02 12:28:52,013 [INFO] subscription-manager @facts.py:139 - Loading custom facts from: /etc/rhsm/facts/empty.facts 2014-07-02 12:28:52,013 [WARNING] subscription-manager @facts.py:111 - Unable to load custom facts file: /etc/rhsm/facts/empty.facts 2014-07-02 12:29:10,554 [INFO] subscription-manager @facts.py:139 - Loading custom facts from: /etc/rhsm/facts/custom.facts 2014-07-02 12:29:10,554 [INFO] subscription-manager @facts.py:139 - Loading custom facts from: /etc/rhsm/facts/empty.facts 2014-07-02 12:29:10,554 [WARNING] subscription-manager @facts.py:111 - Unable to load custom facts file: /etc/rhsm/facts/empty.facts 2014-07-02 23:22:37,455 [INFO] subscription-manager @facts.py:139 - Loading custom facts from: /etc/rhsm/facts/custom.facts 2014-07-02 23:22:37,455 [INFO] subscription-manager @facts.py:139 - Loading custom facts from: /etc/rhsm/facts/empty.facts 2014-07-02 23:22:37,455 [WARNING] subscription-manager @facts.py:111 - Unable to load custom facts file: /etc/rhsm/facts/empty.facts 2014-07-02 23:23:02,177 [INFO] subscription-manager @facts.py:139 - Loading custom facts from: /etc/rhsm/facts/custom.facts
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2014-1384.html