Bug 1113811 - needs clear, official Satellite documentation about supported usage of Foreman, Katello, Puppet, Pulp, and Candlepin
Summary: needs clear, official Satellite documentation about supported usage of Forema...
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Documentation
Version: 6.0.3
Hardware: Unspecified
OS: Unspecified
high
medium
Target Milestone: Unspecified
Assignee: Athene Chan
QA Contact: David O'Brien
URL:
Whiteboard:
Depends On:
Blocks: GSS_Sat6Beta_Tracker, GSS_Sat6_Tracker
TreeView+ depends on / blocked
 
Reported: 2014-06-27 01:27 UTC by Xixi
Modified: 2019-09-25 20:51 UTC (History)
11 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-09-11 12:25:22 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 997668 1 None None None 2021-01-20 06:05:38 UTC

Internal Links: 997668

Description Xixi 2014-06-27 01:27:33 UTC
Description of problem:
Similar to Cobbler in Satellite 5, Satellite 6 needs official review and clarification of supported usage (what's supported what isn't) in the product documentation to clearly state supported usage of the components - Puppet, Pulp, Foreman, Katello, Candlepin (especially the first 3), since there are upstream capabilities which is not used/tested in Satellite 6.   This would help customers stay in supported configurations as well as unnecessary support load.

Sample documentation for Satellite 5.6 supported cobbler usage for reference:
https://access.redhat.com/site/documentation/en-US/Red_Hat_Satellite/5.6/html/Getting_Started_Guide/chap-Getting_Started_Guide-System_Provisioning.html#sect-Getting_Started_Guide-System_Provisioning-Cobbler

Version-Release number of selected component (if applicable):
Red Hat Satellite 6.0

How reproducible:
(pls see above)

Steps to Reproduce:
1. (see above)
2.
3.

Actual results:
(see above)

Expected results:


Additional info:

Comment 2 RHEL Program Management 2014-06-27 01:44:22 UTC
Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.

Comment 4 Athene Chan 2014-07-02 00:21:16 UTC
Thanks Xixi. I'll ping you later on the expectations you guys have on this particular point.

Comment 8 Mike McCune 2014-07-10 13:27:49 UTC
Here is our proposed support policy:

a. Puppet 

Satellite 6 delivers supported puppet packages. The installer allows  users to install and configure Puppet Masters as part of capsules. The  server installs hiera, which can be used to refine how puppet manifests  are applied. Any puppet manifest which runs on a puppet master using  hiera and a puppet master is supported by Red Hat. Red Hat will support  the use of Satellite 6 as an External Node Classifier with other puppet  installs, but the installation and configuration is left up to the customer. 

b. Pulp 

Pulp is the content management subsystem within Satellite 6.  Use of  Pulp is to be interacted via the Satellite 6 WebUI, CLI and API only.  Direct modification or interaction with Pulp's local API or database is  unsupported and can cause irreparable damage to the Satellite 6 databases. 

c. Foreman 

Foreman is the upstream component that comprises a large amount of core  functionality within Satellite 6 from the WebUI container, users,  organizations, security and other significant functions. Satellite 6 includes components, configuration and functionality to provision and  configure operating systems other than Red Hat Enterprise Linux.  Users  are permitted to utilize this functionality within Satellite 6 but it  will be unsupported by Red Hat. Foreman can be extended using plugins. Only plugins which are delivered by Red Hat, and are not in the Red Hat Satellite Optional channel, are supported. 

d. Katello 

Katello is the upstream component for Satellite 6's Content and  Subscription user interface and API. Katello is wholly contained by  Satellite 6's UI, API and database and there is no supported method for  interacting directly to Katello itself that is not already available via  the Satellite 6 API, WebUI and CLI. Katello may in the future offer  functionality for management of non-Red Hat content types but these  content types will be unsupported by Red Hat until publicly stated  otherwise.

e. Candlepin 

Candlepin is the subscription management subsystem within Satellite 6.  Use of Candlepin is to be interacted via the Satellite 6 WebUI, CLI and  API only.  Direct modification or interaction with Candlepin's local API  or database is unsupported and can cause irreparable damage to the  Satellite 6 databases.

Comment 26 David O'Brien 2014-08-18 00:30:42 UTC
Looks ok.

Comment 27 Bryan Kearney 2014-09-11 12:25:22 UTC
This was delivered with Satellite 6.0 which was released on 10 September 2014.


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