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Bug 1119227

Summary:	Retrieving a job fails with no error
Product:	Red Hat Enterprise Linux 7	Reporter:	Tim Waugh <twaugh>
Component:	system-config-printer	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED ERRATA	QA Contact:	Radka Brychtova <rskvaril>
Severity:	low	Docs Contact:
Priority:	low
Version:	7.0	CC:	extras-qa, jpopelka, jscotka, rskvaril, twaugh
Target Milestone:	rc	Keywords:	Patch
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	system-config-printer-1.4.1-17.el7	Doc Type:	Bug Fix
Doc Text:	Attempting to retrieve a job had no effect. This was because the CUPS IPP attribute "document-count" was renamed "number-of-documents" but system-config-printer used the old name. When no such attribute was found for a job, it assumed no documents could be retrieved. The application now looks for a "number-of-documents" attribute.	Story Points:	---
Clone Of:	1119222	Environment:
Last Closed:	2014-11-03 12:16:16 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	1119222
Bug Blocks:

Description Tim Waugh 2014-07-14 10:27:29 UTC

+++ This bug was initially created as a clone of Bug #1119222 +++

Description of problem:
In the job viewer, 'Retrieve' does nothing. The reason is that the CUPS 'document-count' attribute has changed name to 'number-of-documents'.

Version-Release number of selected component (if applicable):
system-config-printer-1.4.5-1.fc20

How reproducible:
100%

Steps to Reproduce:
1.cupsctl PreserveJobFiles=Yes
2.Print a job
3.Start system-config-printer
4.Right-click on printer and select 'View Print Queue'
5.Click on 'Show completed jobs'
6.Right-click on job and select 'Retrieve'

Actual results:
Nothing happens.

Expected results:
File dialog asking where to save job.

Upstream fix:
  https://git.fedorahosted.org/cgit/system-config-printer.git/commit/?h=1.4.x&id=f77d09d6305170e512af3695ff01ef5fc2bd168e

Comment 2 Radka Brychtova 2014-09-04 13:34:00 UTC

Tryied on RHEL7 with system-config-printer-1.4.1-19.el7 and actual results were correct:
File dialog asking where to save job.

Comment 4 errata-xmlrpc 2014-11-03 12:16:16 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2014-1794.html