Description of problem: I have several different calendars in Evolution. Some are from a Google calendar, others are using caldav with owncloud. When I first log into gnome, I get a bunch of pop-ups for past appointments. After that, I never get another reminder, either as a pop-up or in the message tray about appointments. This is obviously frustrating to not be reminded when my appointments specifically have an alarm/reminder on them. I do get other notifications from evolution, such as a new mail notifications. Version-Release number of selected component (if applicable): This is an update fedora 20 with: evolution-3.10.4-2 evolution-data-server-3.10.4-3 How reproducible: This happens every single time. I have attempted to kill of evolution along with the other evolution processes (evolution-alarm-notify, evolution-calendar-factory), but I still don't receive notifications Steps to Reproduce: 1. Log into gnome desktop 2. 3. Actual results: At login previous reminders are shown. From then on, no new calendar reminders happen. Expected results: New reminders should pop up or show in the message tray. Additional info:
I was incorrect in one of my earlier statements. If I close evolution and manually kill off evolution-alarm-notify and evolution-calendar-factor, then start evolution again, I immediately get a pop up notification with past appointments. However, I still don't get any new notifications.
Thanks for a bug report. It's the evolution-alarm-notify process which is responsible for alarm notifications. If you kill/close it, then you'll not get any notifications at all. There was re-added a code to auto-start this process on evolution's start, which you obviously have (I do not recall when exactly it was re-added). In case of a crash/close of the evolution-calendar-factory the evolution-alarm-notify loses its connections to the calendars and stops notify about events in there. Can it be possible that you face something like this, the factory process crashed?
The evolution-alarm-notify process is running, but I am still not getting any notifications of meetings. If I kill the evolution-alarm-notify process and restart evolution, it automatically starts up the evolution-alarm-notify process and I immediately get a notification with serveral past appointments whcih I then dismiss. However, even though the evolution-alarm-notify process continues to run, I will never get another appointment notification.
After more testing, I have a new discovery. When the first notification pops up after killing evolution-alarm-notify and restarting evolution, if I right click on the title bar of the notification and click close instead of clicking the dismiss button, then I get another notification later on at the correct time for an appointment! Apparantly the dimiss button is causing new notifications to not be shown. Is this intended? It does not seem intuitive to me.
Thanks for th eupdate. I tried to reproduce this with more recent evolution (current git master, which is before 3.13.4 development version release, but the code in question is the same as with 3.12.x) and I cannot reproduce this. I think your issue is most likely related to [1]. I faced an issue that I was not notified of alarms at all, when I added an event into the On This Computer/Personal calendar, which I have set for alarm notifications. But since I restarted the evolution-alarm-notify with debugging on (ALARMS_DEBUG=1 /usr/libexec/evolution/3.10/evolution-alarm-notify), I cannot let it misbehave for some reason (I changed the version in the path to your version, 3.10). [1] https://bugzilla.gnome.org/show_bug.cgi?id=711658
I'm not convinced my issue is related to that upstream bug. That seemed to be more of an issue with timezones. What I have discovered is that when a notification pops up, if I do NOT press the dimiss button, and I instead close the dialog by right clicking on the title bar and choosing close, when my next appointment comes around, I get another notification at the correct time. However, as soon I as I press the dismiss button on a notification, I never get notifications again until I manually restart the evolution-alarm-notify process. This doesn't seem to have any relation to the calendar source. This is true for local calendars, google calendars, and caldav calendars.
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Still seeing that happening...
Thanks for the update. I suppose this is 3.16.2 in Fedora 22. Does this happen intermittently or you always see it for certain calendar? The calendar type might be relevant, the as whether the calendar requires a password to be opened and if yes, then whether the password is stored and "always available" or you enter the password whenever it's needed.
Hi, yep that's with 3.16.x in F22. I haven't used "local" calendars in years, I only use "Google" type remote calendars with Evolution's local caching. They are set to remember their passwords, and usually refresh every 20, 30, 60 or 120 minutes (depending on the calendar). What typically happens is that Evolution will stop showing appointment reminders for days/weeks on end, and then suddenly one day wake up from its stupor and show me a bunch of them on startup or out of nowhere, things that are now irrelevant and part of a distant past. The result is that, unfortunately I never trust Evolution to notify me (I wish I could), I rely on Google Calendar's web interface and email notifications instead. It would be a real relief to know that I can trust Evolution/GNOME-shell to notify me at the correct times. Searching with https://bugzilla.gnome.org/buglist.cgi?bug_severity=blocker&bug_severity=critical&bug_severity=major&bug_severity=normal&list_id=37397&product=evolution&product=Evolution%20Webcal&product=Evolution-CalDAV&product=evolution-data-server&query_format=advanced&resolution=---&short_desc=appointment%20reminder%20meeting&short_desc_type=anywordssubstr I can see a few potentially related things, including: - https://bugzilla.gnome.org/show_bug.cgi?id=625769 (could make sense... I always suspend/resume to/from RAM, and hop around networks; my laptop has an average uptime of 2-4 weeks) - https://bugzilla.gnome.org/show_bug.cgi?id=689571 (I often suspected a timezones problem, but I'm not sure at all that's the cause) And it might well be something related to processes dying, or about appointments whose notification time is during a time where Evolution was not running (I think I recall seeing a bug report about that previously, but can't find it now :(
It's the evolution-alarm-notify process which takes care of the notifications. I do not think gnome-shell has any own code for the reminders, they just show events for the selected day in the clock's calendar. Either the evolution-alarm-notify is not running (for whatever reason - it is auto-started on session login and when evolution is run, but no other time), or the calendar failed to open for some reason, or got closed unexpectedly and wasn't reopened as it should. Could you kill the current running and then run this: $ ALARMS_DEBUG=1 /usr/libexec/evolution/evolution-alarm-notify &>~/ean.log and then just left it running until you notice that the evolution forgot to notify you, please? After that the log can help a bit, I hope. > - https://bugzilla.gnome.org/show_bug.cgi?id=625769 (could make sense... > I always suspend/resume to/from RAM, and hop around networks; my laptop > has an average uptime of 2-4 weeks) I'll elaborate on that upstream. > - https://bugzilla.gnome.org/show_bug.cgi?id=689571 (I often suspected > a timezones problem, but I'm not sure at all that's the cause) This looks like evolution-ews specific, and there truly used to be an issue with timezones there. It doesn't influence the Google calendars, which are connected through CalDAV in the Evolution.
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