Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Can you let me know a bit more of what you are seeing, and send me the output of rhsm-debug? What parts do you think are wrong, and what parts do you think are accurate?
Description of problem: Calls to subscription-manager repos returns incorrect information (out of sync with yum repolist (which is correct)) and will generate a backtrace in /var/log/rhsm/rhsm.log: # subscription-manager repos +----------------------------------------------------------+ Available Repositories in /etc/yum.repos.d/redhat.repo +----------------------------------------------------------+ Repo ID: rhel-server-rhscl-6-rpms Repo Name: Red Hat Software Collections RPMs for Red Hat Enterprise Linux 6 Server Repo URL: https://satellite/pulp/repos/MyOrg/GPS_Unix/GPS_Unix_Content/content/dist/rhel/server/6/6.5/$basearch/rhscl/1/os Enabled: 1 Repo ID: rhel-6-server-rpms Repo Name: Red Hat Enterprise Linux 6 Server (RPMs) Repo URL: https://satellite/pulp/repos/MyOrg/GPS_Unix/GPS_Unix_Content/content/dist/rhel/server/6/6.5/$basearch/os Enabled: 1 Repo ID: rhel-server-6-satellite-6-beta-rpms Repo Name: Red Hat Satellite 6.0 Beta (for RHEL 6 Server) (RPMs) Repo URL: https://satellite/pulp/repos/MyOrg/GPS_Unix/GPS_Unix_Content/content/beta/rhel/server/6/6Server/$basearch/satellite/6/os Enabled: 1 Backtrace is near the bottom, this is the full transaction log: 2014-07-28 11:43:49,529 [DEBUG] @plugins.py:519 - loaded plugin modules: [] 2014-07-28 11:43:49,529 [DEBUG] @plugins.py:520 - loaded plugins: {} 2014-07-28 11:43:49,540 [DEBUG] @identity.py:130 - Loading consumer info from identity certificates. 2014-07-28 11:43:49,546 [DEBUG] @profile.py:96 - Loading current RPM profile. 2014-07-28 11:43:49,621 [INFO] @managercli.py:295 - Client Versions: {'python-rhsm': '1.9.6-1.el6', 'subscription-manager': '1.9.11-1.el6'} 2014-07-28 11:43:49,621 [INFO] @connection.py:646 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False 2014-07-28 11:43:49,621 [INFO] @connection.py:657 - Connection Built: host: satellite, port: 443, handler: /katello/api 2014-07-28 11:43:49,622 [INFO] @connection.py:653 - Using no auth 2014-07-28 11:43:49,622 [INFO] @connection.py:657 - Connection Built: host: satellite, port: 443, handler: /katello/api 2014-07-28 11:43:49,658 [DEBUG] @connection.py:420 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2014-07-28 11:43:49,658 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2014-07-28 11:43:49,659 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-local.pem' 2014-07-28 11:43:49,659 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2014-07-28 11:43:49,659 [DEBUG] @connection.py:441 - Making request: GET /katello/api/ 2014-07-28 11:43:49,762 [DEBUG] @connection.py:460 - Response status: 200 2014-07-28 11:43:49,763 [DEBUG] @connection.py:673 - Server supports the following resources: 2014-07-28 11:43:49,764 [DEBUG] @connection.py:674 - {'available_releases': '/api/available_releases', 'tasks': '/api/tasks/', 'distributors': '/api/distributors/', 'content_overrides': '/api/content_overrides', 'environments': '/api/environments/', 'content_views': '/api/content_views/', 'content_view_filters': '/api/content_view_filters/', 'puppet_modules': '/api/puppet_modules/', 'host_collections': '/api/host_collections/', 'guestids': '/api/guestids', 'consumers': '/api/consumers/', 'systems': '/api/systems/', 'gpg_keys': '/api/gpg_keys/', 'entitlements': '/api/entitlements/', 'status': '/api/status/', 'capsules': '/api/capsules/', 'users': '/api/users/', 'sync_plans': '/api/sync_plans/', 'subscriptions': '/api/subscriptions/', 'content_view_versions': '/api/content_view_versions/', 'packages': '/api/packages/', 'organizations': '/api/organizations/', 'roles': '/api/roles/', 'package_groups': '/api/package_groups/', 'repository_sets': '/api/repository_sets/', 'repositories': '/api/repositories/', 'products': '/api/products/', 'activation_keys': '/api/activation_keys/', 'errata': '/api/errata/'} 2014-07-28 11:43:49,764 [DEBUG] @connection.py:420 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2014-07-28 11:43:49,764 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2014-07-28 11:43:49,765 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-local.pem' 2014-07-28 11:43:49,765 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2014-07-28 11:43:49,765 [DEBUG] @connection.py:441 - Making request: GET /katello/api/status 2014-07-28 11:43:49,792 [DEBUG] @connection.py:460 - Response status: 200 2014-07-28 11:43:49,793 [INFO] @managercli.py:306 - Server Versions: {'candlepin': '1.5.0-26.el6sat-Katello', 'server-type': 'Red Hat Subscription Management'} 2014-07-28 11:43:49,796 [DEBUG] @connection.py:420 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2014-07-28 11:43:49,796 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2014-07-28 11:43:49,797 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-local.pem' 2014-07-28 11:43:49,797 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2014-07-28 11:43:49,797 [DEBUG] @connection.py:441 - Making request: GET /katello/api/consumers/475ef13b-73a8-4a89-8163-85c17466f68a/certificates/serials 2014-07-28 11:43:50,152 [DEBUG] @connection.py:460 - Response status: 200 2014-07-28 11:43:50,153 [INFO] @certlib.py:251 - certs updated: Total updates: 0 Found (local) serial# [4887303726256496360L, 2516928274607676181L, 8663083645649969688L] Expected (UEP) serial# [8663083645649969688, 2516928274607676181, 4887303726256496360] Added (new) <NONE> Deleted (rogue): <NONE> 2014-07-28 11:43:50,155 [DEBUG] @connection.py:420 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2014-07-28 11:43:50,155 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2014-07-28 11:43:50,156 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-local.pem' 2014-07-28 11:43:50,156 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2014-07-28 11:43:50,156 [DEBUG] @connection.py:441 - Making request: GET /katello/api/consumers/475ef13b-73a8-4a89-8163-85c17466f68a 2014-07-28 11:43:50,419 [DEBUG] @connection.py:460 - Response status: 200 2014-07-28 11:43:50,421 [DEBUG] @connection.py:420 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2014-07-28 11:43:50,422 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2014-07-28 11:43:50,422 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-local.pem' 2014-07-28 11:43:50,422 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2014-07-28 11:43:50,423 [DEBUG] @connection.py:441 - Making request: GET /katello/api/consumers/475ef13b-73a8-4a89-8163-85c17466f68a/release 2014-07-28 11:43:50,525 [DEBUG] @connection.py:460 - Response status: 200 2014-07-28 11:43:50,530 [DEBUG] @repolib.py:193 - Content type kickstart not allowed, skipping content: rhel-6-server-kickstart 2014-07-28 11:43:50,531 [DEBUG] @repolib.py:193 - Content type kickstart not allowed, skipping content: rhel-6-server-kickstart 2014-07-28 11:43:50,535 [INFO] @repolib.py:158 - repos updated: 9 2014-07-28 11:43:50,540 [DEBUG] @hwprobe.py:518 - cpu info: {'cpu.cpu(s)': 2, 'cpu.core(s)_per_socket': 1, 'cpu.thread(s)_per_core': 1, 'cpu.topology_source': 'kernel /sys cpu sibling lists', 'cpu.cpu_socket(s)': 2} 2014-07-28 11:43:50,600 [INFO] @factlib.py:57 - Facts have not changed, skipping upload. 2014-07-28 11:43:50,602 [DEBUG] @connection.py:420 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2014-07-28 11:43:50,602 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2014-07-28 11:43:50,603 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-local.pem' 2014-07-28 11:43:50,603 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2014-07-28 11:43:50,603 [DEBUG] @connection.py:441 - Making request: GET /katello/api/ 2014-07-28 11:43:50,660 [DEBUG] @connection.py:460 - Response status: 200 2014-07-28 11:43:50,661 [DEBUG] @connection.py:673 - Server supports the following resources: 2014-07-28 11:43:50,661 [DEBUG] @connection.py:674 - {'available_releases': '/api/available_releases', 'tasks': '/api/tasks/', 'distributors': '/api/distributors/', 'content_overrides': '/api/content_overrides', 'environments': '/api/environments/', 'content_views': '/api/content_views/', 'content_view_filters': '/api/content_view_filters/', 'puppet_modules': '/api/puppet_modules/', 'host_collections': '/api/host_collections/', 'guestids': '/api/guestids', 'consumers': '/api/consumers/', 'systems': '/api/systems/', 'gpg_keys': '/api/gpg_keys/', 'entitlements': '/api/entitlements/', 'status': '/api/status/', 'capsules': '/api/capsules/', 'users': '/api/users/', 'sync_plans': '/api/sync_plans/', 'subscriptions': '/api/subscriptions/', 'content_view_versions': '/api/content_view_versions/', 'packages': '/api/packages/', 'organizations': '/api/organizations/', 'roles': '/api/roles/', 'package_groups': '/api/package_groups/', 'repository_sets': '/api/repository_sets/', 'repositories': '/api/repositories/', 'products': '/api/products/', 'activation_keys': '/api/activation_keys/', 'errata': '/api/errata/'} 2014-07-28 11:43:50,661 [INFO] @cache.py:168 - Checking current system info against cache: /var/lib/rhsm/packages/packages.json 2014-07-28 11:43:50,662 [INFO] @cache.py:357 - Cache does not exist 2014-07-28 11:43:50,662 [INFO] @cache.py:170 - System data has changed, updating server. 2014-07-28 11:43:50,662 [DEBUG] @profile.py:96 - Loading current RPM profile. 2014-07-28 11:43:50,730 [DEBUG] @connection.py:420 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2014-07-28 11:43:50,731 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2014-07-28 11:43:50,731 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-local.pem' 2014-07-28 11:43:50,731 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2014-07-28 11:43:50,733 [DEBUG] @connection.py:441 - Making request: PUT /katello/api/consumers/475ef13b-73a8-4a89-8163-85c17466f68a/packages 2014-07-28 11:43:51,241 [DEBUG] @connection.py:460 - Response status: 401 2014-07-28 11:43:51,242 [WARNING] @certmgr.py:107 - Exception caught while running <subscription_manager.cache.PackageProfileLib object at 0x1e45b90> update 2014-07-28 11:43:51,242 [ERROR] @certmgr.py:108 - Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/certmgr.py", line 100, in update updates += lib.update() File "/usr/share/rhsm/subscription_manager/certlib.py", line 68, in update return self._do_update() File "/usr/share/rhsm/subscription_manager/cache.py", line 56, in _do_update return profile_mgr.update_check(self.uep, consumer_uuid) File "/usr/share/rhsm/subscription_manager/cache.py", line 353, in update_check return CacheManager.update_check(self, uep, consumer_uuid, force) File "/usr/share/rhsm/subscription_manager/cache.py", line 178, in update_check raise re RestlibException 2014-07-28 11:43:51,244 [INFO] @cache.py:168 - Checking current system info against cache: /var/lib/rhsm/cache/installed_products.json 2014-07-28 11:43:51,244 [INFO] @cache.py:185 - No changes. 2014-07-28 11:43:51,245 [DEBUG] @connection.py:420 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2014-07-28 11:43:51,246 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2014-07-28 11:43:51,246 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-local.pem' 2014-07-28 11:43:51,246 [DEBUG] @connection.py:402 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2014-07-28 11:43:51,247 [DEBUG] @connection.py:441 - Making request: GET /katello/api/consumers/475ef13b-73a8-4a89-8163-85c17466f68a/release 2014-07-28 11:43:51,336 [DEBUG] @connection.py:460 - Response status: 200 2014-07-28 11:43:51,339 [DEBUG] @repolib.py:193 - Content type kickstart not allowed, skipping content: rhel-6-server-kickstart 2014-07-28 11:43:51,340 [DEBUG] @repolib.py:193 - Content type kickstart not allowed, skipping content: rhel-6-server-kickstart