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Created attachment 922354 [details] /etc/rhsm/rhsm.conf Description of problem: Version-Release number of selected component (if applicable): Trying to use 'subscription-manager' to register an existing host end up with "Unable to verify server's identity:" How reproducible: Always Steps to Reproduce: 1. Run `yum -y --nogpgcheck install http://foretello.ikioma/pub/katello-ca-consumer-foretello-1.0-1.noarch.rpm` 2. Run `subscription-manager register --org="ikioma" --activationkey="Centos6-x86_64"` or `subscription-manager register --org="ikioma" --environment="Library"` Actual results: Username prompt if --activationkey not specified. The following error: Unable to verify server's identity: Expected results: Host registers with foretello. Additional info: # foreman-debug HOSTNAME: foretello.ikioma OS: redhat RELEASE: CentOS release 6.5 (Final) FOREMAN: 1.6.0-develop RUBY: ruby 1.8.7 (2011-06-30 patchlevel 352) [x86_64-linux] PUPPET: 3.6.2 DENIALS: 366 A debug file has been created: /tmp/foreman-debug-GH8YC.tar.xz (232428 bytes) You may want to upload the tarball to our public server via rsync. There is a write only directory (readable only by Foreman core developers) for that. Note the rsync transmission is UNENCRYPTED: rsync /tmp/foreman-debug-GH8YC.tar.xz rsync://theforeman.org/debug-incoming Do you want to do this now? [y/N] y Uploading... The tarball has been uploaded, please contact us on mailing list or IRC. # rpm -q foreman foreman-1.6.0-0.develop.201407231606git49f11eb.el6.noarch # rpm -q katello katello-1.5.0-14.201407251440git86d0337.el6.noarch # rpm -q candlepin candlepin-0.9.21-1.el6.noarch # rpm -qa |grep pulp pulp-katello-0.3-3.el6.noarch python-kombu-3.0.15-11.pulp.el6.noarch createrepo-0.9.9-21.2.pulp.el6.noarch pulp-nodes-common-2.4.0-0.24.beta.el6.noarch python-isodate-0.5.0-1.pulp.el6.noarch pulp-puppet-tools-2.4.0-0.24.beta.el6.noarch python-pulp-common-2.4.0-0.24.beta.el6.noarch python-rhsm-1.8.0-1.pulp.el6.x86_64 pulp-server-2.4.0-0.24.beta.el6.noarch pulp-nodes-parent-2.4.0-0.24.beta.el6.noarch m2crypto-0.21.1.pulp-8.el6.x86_64 python-pulp-puppet-common-2.4.0-0.24.beta.el6.noarch pulp-rpm-plugins-2.4.0-0.24.beta.el6.noarch pulp-selinux-2.4.0-0.24.beta.el6.noarch python-pulp-rpm-common-2.4.0-0.24.beta.el6.noarch mod_wsgi-3.4-1.pulp.el6.x86_64 pulp-puppet-plugins-2.4.0-0.24.beta.el6.noarch python-pulp-bindings-2.4.0-0.24.beta.el6.noarch
Since this issue was entered in Red Hat Bugzilla, the release flag has been set to ? to ensure that it is properly evaluated for this release.
Looking at logs I see errors in production.log related to communicating with pulp and /var/log/messages seems to indicate that mongodb is unreachable. Please confirm that 'katello-service status' shows that mongodb is running and listening. Any further information on your setup may help (proxy? enforcing?).
The reason was that the database was on a partition that was not mounted. So no bug, just a user error.