Bugzilla (bugzilla.redhat.com) will be under maintenance for infrastructure upgrades and will not be unavailable on July 31st between 12:30 AM - 05:30 AM UTC. We appreciate your understanding and patience. You can follow status.redhat.com for details.
Bug 1126149 - [abrt] system-config-printer-udev: udev-add-printer:23:<module>:ImportError: No module named cupshelpers
Summary: [abrt] system-config-printer-udev: udev-add-printer:23:<module>:ImportError: ...
Alias: None
Product: Fedora
Classification: Fedora
Component: system-config-printer
Version: 21
Hardware: x86_64
OS: Unspecified
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
URL: https://retrace.fedoraproject.org/faf...
Whiteboard: abrt_hash:38156d8b97f566e7d378aff7143...
Depends On:
TreeView+ depends on / blocked
Reported: 2014-08-02 16:28 UTC by Jared Smith
Modified: 2014-08-03 14:19 UTC (History)
2 users (show)

Fixed In Version: system-config-printer-1.5.0-6.fc21
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2014-08-03 14:19:26 UTC
Type: ---

Attachments (Terms of Use)
File: backtrace (485 bytes, text/plain)
2014-08-02 16:28 UTC, Jared Smith
no flags Details
File: environ (72 bytes, text/plain)
2014-08-02 16:28 UTC, Jared Smith
no flags Details

Description Jared Smith 2014-08-02 16:28:08 UTC
Description of problem:
Plugged in a Canon Pixma Pro-100 printer, and saw that this crashed.

Version-Release number of selected component:

Additional info:
reporter:       libreport-2.2.3
cmdline:        /usr/bin/python -s /usr/lib/udev/udev-add-printer 'MFG:Canon;CMD:BJL,BJRaster3,BSCCe,NCCe,IVEC,IVECPLI;SOJ:BJNP2,BJNPe;MDL:PRO-100 series;CLS:PRINTER;DES:Canon PRO-100 series;VER:1.040;STA:10;FSI:03;HRI:6;MSI:AOFF,B240,DAT,E3,FON,HASF,JOFF,K21000700;PDR:3;RRF:03;PSE:ACTC61823;CID:CA_IVEC1TYPE3_IJP;' usb://Canon/PRO-100%20series?serial=21498E
executable:     /usr/lib/udev/udev-add-printer
kernel:         3.16.0-0.rc5.git1.1.fc21.x86_64
runlevel:       N 5
type:           Python
uid:            0

Truncated backtrace:
udev-add-printer:23:<module>:ImportError: No module named cupshelpers

Traceback (most recent call last):
  File "/usr/lib/udev/udev-add-printer", line 23, in <module>
    import cupshelpers
ImportError: No module named cupshelpers

Local variables in innermost frame:
__builtins__: <module '__builtin__' (built-in)>
__file__: '/usr/lib/udev/udev-add-printer'
__package__: None
__name__: '__main__'
cups: <module 'cups' from '/usr/lib64/python2.7/site-packages/cups.so'>
__doc__: None

Comment 1 Jared Smith 2014-08-02 16:28:10 UTC
Created attachment 923492 [details]
File: backtrace

Comment 2 Jared Smith 2014-08-02 16:28:11 UTC
Created attachment 923493 [details]
File: environ

Comment 3 Tim Waugh 2014-08-03 14:00:58 UTC
Fixed upstream in commit 3429626.

Note You need to log in before you can comment on or make changes to this bug.