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Description of problem: An error occurs during the RHN registration process. After I click 'Forward' in the "Choose an update location" screen, a dialog appears stating: "There was an error while applying your choice. This error shouldn't have happened. If you'd like to help us improve this program, please file a bug at bugzilla.redhat.com. Including the relevant parts of '/var/log/up2date' would be very helpful. Thanks!" Version-Release number of selected component (if applicable): I'm running Desktop RHEL 5.1 How reproducible: This happens every time I try to register. Steps to Reproduce: 1. Type rhn_register in terminal window 2. Click 'Forward' 2 times 3. Error occurs Additional info: from /var/log/up2date [Tue Aug 5 10:50:18 2014] rhn_register Traceback (most recent call last): File "/usr/share/rhn/up2date_client/rhnregGui.py", line 1764, in callAndFilterExceptions return function() File "/usr/share/rhn/up2date_client/rhnregGui.py", line 320, in _chooseServerPageApply rhnreg.privacyText() File "/usr/share/rhn/up2date_client/rhnreg.py", line 307, in privacyText return s.registration.privacy_statement() File "/usr/share/rhn/up2date_client/rhnserver.py", line 50, in __call__ return rpcServer.doCall(method, *args, **kwargs) File "/usr/share/rhn/up2date_client/rpcServer.py", line 194, in doCall ret = method(*args, **kwargs) File "/usr/lib64/python2.4/xmlrpclib.py", line 1096, in __call__ return self.__send(self.__name, args) File "/usr/share/rhn/up2date_client/rpcServer.py", line 38, in _request1 ret = self._request(methodname, params) File "/usr/lib/python2.4/site-packages/rhn/rpclib.py", line 319, in _request request, verbose=self._verbose) File "/usr/lib/python2.4/site-packages/rhn/transports.py", line 170, in request headers, fd = req.send_http(host, handler) File "/usr/lib/python2.4/site-packages/rhn/transports.py", line 697, in send_http self._connection.connect() File "/usr/lib/python2.4/site-packages/rhn/connections.py", line 195, in connect self.sock.init_ssl() File "/usr/lib/python2.4/site-packages/rhn/SSL.py", line 76, in init_ssl self._ctx.load_verify_locations(f) OpenSSL.SSL.Error: []
Red Hat Enterprise Linux 5 shipped it's last minor release, 5.11, on September 14th, 2014. On March 31st, 2017 RHEL 5 exited Production Phase 3 and entered Extended Life Phase. For RHEL releases in the Extended Life Phase, Red Hat will provide limited ongoing technical support. No bug fixes, security fixes, hardware enablement or root-cause analysis will be available during this phase, and support will be provided on existing installations only. If the customer purchases the Extended Life-cycle Support (ELS), certain critical-impact security fixes and selected urgent priority bug fixes for the last minor release will be provided. For more details please consult the Red Hat Enterprise Linux Life Cycle Page: https://access.redhat.com/support/policy/updates/errata This BZ does not appear to meet ELS criteria so is being closed WONTFIX. If this BZ is critical for your environment and you have an Extended Life-cycle Support Add-on entitlement, please open a case in the Red Hat Customer Portal, https://access.redhat.com ,provide a thorough business justification and ask that the BZ be re-opened for consideration of an errata. Please note, only certain critical-impact security fixes and selected urgent priority bug fixes for the last minor release can be considered.